We are Registered Social Housing Providers and so have no choice but fill in their forms, which I hope to do by the end of May, much helped by others who have already responded on this Forum. I learn from the AA that Nick Phillips, the AA Chief Executive is meeting with the Housing Ombudsman Service at the end of this month, and I do hope that some positive result comes from this encounter. For us, with eight almshouses, and for many others like us, these requirements are hugely excessive, and what is so serious, if not amended, likely to put people of considering to act as trustees. It is really disgraceful that this great bear of a body acts to burden so many with huge time consuming extra work, likely to achieve, in most case, absolutely nothing that was not already being achieved. How about asking for a Residents Satisfaction Survey instead of all this?
Euan Kennedy