Hello Tim
We have used our monitoring service, Nottingham On Call for the units and have forecasted by purchasing instead of renting, we will break even in 2 years. Regarding maintenance, there is very little as they are sim based and work on picking up the nearest mobile network when activated. The units come with a 2 year warranty and a small maintenance charge every year. Compared to Tunstall, this was a lot less. We have not opted for a centralised system, as this would have been a lot more expensive, as mentioned previously or equipment is getting old, so would all have to be replaced and we felt the IP Switch would not have been future proof for our charity.
We only have 2 members of staff here and we were constantly re-setting the Tunstall Equipment, due to system failures and constant call outs for frayed cables.
Having had 4 of the units as a permanent fixture in 4 of our properties for over 2 years now, we have already tested them and have had no issues.
Please get in contact if you would like any further information.
Charlotte Barrett
Administrator
The United Charities of Abel Collin
36 Collins Homes
Derby Road
Beeston
Nottingham
NG9 2TF
https://www.abelcollins.org.uk/
Tel: 01159224826
Mobile: 07737160424