I submitted our return on 30th April.Just in time for the deadline. However on Friday I received a threatening email from the housing ombudsman compliance team saying that I had nor submitted and had 5 days to respond or action would be taken against us. I logged back on to the housing ombudsman website which said that I had already submitted. I sent a firm email back and this morning got an apology but we have had so many incorrect correspondences from the housing ombudsman service including incorrect deadlines and this latest incident. Each comes with a threatening letter/email. Has anyone else experienced this and could the Almshouse Association collectively complain for us?