Tina
It’s a bit of a ‘curates egg’, isn’t it?
We like the new screen layout compared to the previous one. Being able to add a Payee Reference on the same screen as the payment amount is a great improvement.
The case-sensitive Payee search is a bit daft. For example, I have to type ‘N’ rather than ‘n’ to find my name as a Payee.
The CSV historical transactions download is OK, but we don’t use the bank statement as our primary accounting record. Thus, I record transactions in my accounts first, then set up the payments, and then get them authorised for payment. I manually reconcile entries in my accounts with the bank record of transactions, in due course, after manual inspection of the online banking ‘state of play’.
I have never downloaded bank transactions into my accounts, so can’t help you there, I’m afraid.
One thing I have yet to check out is the bank’s record of recorded but as-yet-unauthorised payments.
Oh for the slick simplicity of a Lloyds Bank business account – but, when we applied, the bank wouldn’t agree to us having one.
Nick Stiven
clerk@stjohnswilton.org.uk