Well …
Signal Obstruction:
Smart meters rely on a wireless network to send readings to energy suppliers. As you say, thick stone walls, like those found in older buildings, can significantly reduce the signal strength of these wireless transmissions.
Dual-Band Technology:
Some newer smart meters utilize dual-band technology, which involves using a different radio frequency designed to penetrate thick walls more effectively. These meters can potentially have a stronger signal and wider range compared to single-band meters.
Alternative Solutions:
If a smart meter struggles to connect due to thick walls, energy suppliers may offer solutions like moving the meter to a more accessible location or using a dual-band meter if one is not already installed. Or both.
Potential for “Dumb” Mode:
If a smart meter cannot be reliably connected, it may be placed in “dumb” mode, where it functions like a traditional meter without smart features.
I think you should speak to your electricity suppliers ASAP, mentioning all this, and asking for dual-band meters (on the basis that it’s better not to mess about, right from the outset). And warn them that they might well have to relocate all the meters – so they should earmark the staff to do this, if dual-band meters don’t connect.
Finally, remind them that it will be their responsibility to read any ‘dumb’ meters (not that of you or your residents). All avoidable extra lifetime costs to the electricity supplier…. !
Be firm but polite and persistent – as I’m sure you were planning to do, anyway. Good luck.
Nick Stiven
clerk@stjohnswilton.org.uk