Carpet

[Sally Bertram]

Hello!

At our almshouses, we don’t pay for new carpets except for if there is a change of resident and the current carpet is old / worn. I think this is because it’s classed as a ‘soft furnishing’ like curtains, so was just never included as part of our regular maintenance programme.

It always strikes me as strange though and I wondered what other almshouses do? Do you provide new carpets for residents, and if so, how often? Should we be adding carpet to our maintenance programme, or is it normal to not include this?

Thank you!

Sally

[Cath Giddings]

Hi,

I’m not sure about others but we (Waterhouse and Mackintosh Homes) don’t provide carpets. The reasons being, as you’ve mentioned, is because it is a soft furnishing/ classed as a content for insurance purposes and also that people treat carpets in different ways (some may need replacing after 2 years whereas others over 10). If there is a vacant flat and the previous resident/ their family has left the carpet and it is in good condition we give the new resident the option f replacing- if they want to keep the carpet then we pay for cleaning it.

Hope that makes sense

[a.prior@btinternet.com]

Sally, we provide carpets, particularly on the change of residents and when necessary for long standing residents
Tony, Harveys and Jubilee Homes

[emmapannell]

We do provide carpets – either the ones originally put in the properties, which were all glued to the floors, or those left by outgoing resident, which have been laid on top. If carpets are left in bad condition and are uncleanable, we would replace them. In most cases it’s unlikely that our incoming residents would be able to afford to carpet the flat themselves and would simply be grateful for a decent home to live in.

So although we consider the Decent Homes Standard as our minimum requirements, we add an element of ‘the right thing to do’ as well. nb The Decent Homes Standard is changing – and is likely to include the necessity for floor coverings, which it currently does not call for.

Emma Pannell
Pinnocks Charity, Gravesend.

[Tina LL]

The Housing Ombudsman will be looking for carpets in flats (except ground floor) to cut noise between flats. (Applies to registered providers). The HO seems to favour mats/ pads under washing machines too to reduce noise travelling too.

We aim to either provide new carpets or have older carpets cleaned

[William Clemmey]

Sally
We provide carpets in our homes
When a resident moves out we either clean the carpet or if its worn we will replace it
We see it as part of the service we provide to residents especially as carpeting can be so expensive
William Clemmey
Chief Officer

[VGottesman]

Hi Sally

We do not provide carpets as a general rule but if a carpet is in reasonable condition when a resident leaves us, we leave it in place for the next resident. However we make it clear that this is their carpet, not ours.

We converted a couple of bedsits into 1 bed studio flats with open plan kitchen / living room and did provide carpets in those.

All the best
Vanessa
Dorchester Almshouses

[CBarrett]

Hello, Charlotte from the United Charities of Abel Collin here.

We do not provide carpets, we only provide anti-slip flooring in the kitchen and bathrooms/toilets.

[Author]

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