Complaints Training

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  • 4th February 2025 at 7:24 pm #148631
    chawke
    Participant
    ()

    Hi All,

    Is anyone aware of any complaints training relevant for us or provided by a provider you have used in the past.

    Thanks,

    Clare

    6th February 2025 at 2:10 pm #148876
    Catherine Turner
    Participant
    (1058)

    I too would be interested if anyone can recommend a training module on line.

    21st February 2025 at 4:03 pm #150378
    Tina LL
    Participant
    ()

    There is loads of training dealing with complaints if you are a member of the Housing Ombudsman.

    24th February 2025 at 2:02 pm #150812
    Tina Collins
    Participant
    ()

    Make sure you have a policy and adhere to it

    24th February 2025 at 6:50 pm #150850
    chawke
    Participant
    ()

    Thank you for your responses 🙂 We have a complaints policy in place which we follow I was just wanting to check there was nothing more we could do

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