Our manager is retiring in September, and we wish to recruit her replacement as soon as possible to ensure a smooth transition. Here are the requirements.

Profile:

The manager reports directly to the chair and provides the key link between residents and trustees. It is a varied and multifaceted role requiring good communication skills. We are seeking someone who is professional and empathetic with experience of looking after older people.

You should also have experience of property maintenance, including health and safety issues and negotiating with key suppliers.

Previous financial experience is necessary as the role involves managing our day-to-day finances in collaboration with the treasurer.

Good computer skills should including familiarity with Microsoft Excel and Word.

The role includes the following duties in the day-to-day management of the Almshouses.

General:

  • Maintaining close liaison with the chair of trustees and ensuring that she is fully informed of current developments or issues.
  • Overseeing the work of the assistant manager.
  • Preparing a quarterly report for the trustees with details of issues such as tenants who are in arrears with payment of their weekly maintenance contributions (WMCs) or who have deteriorating health and are finding it difficult to continue living independently.
  • Attending the quarterly meeting of the board of trustees.

Residents:

  • Dealing with residents’ needs and responding satisfactorily to their queries and requests.
  • Maintaining the waiting list of eligible would-be residents and setting up admission interviews with the trustees.
  • Preparing the documentation (letters of admission) for new arrivals and helping them settle in.
  • Assisting residents where necessary to obtain statutory benefits such as (universal credits, housing benefits, national pensions, council tax reductions).
  • Liaising with social services, health visitors and Careline for residents needing more support.#

Maintenance and supplies:

  • Dealing with utility suppliers (electricity, water, telephone, fire alarm maintenance, health and safety checks) and negotiating new contracts in cooperation with the treasurer).
  • Organising all basic repairs and maintenance and supervising the suppliers and contractors.
  • Managing the charity’s garden maintenance contract within the agreed budget.

Finance:

  • Maintaining close contact with the treasurer and ensuring that tight control is maintained over the charity’s finances.
  • Managing day-to-day cash and banking operations including punctual payment of suppliers, contractors and utilities.
  • Managing the office petty cash account and laundry receipts.
  • Liaising with the charity’s accountant and the treasurer to produce a quarterly report detailing movements on the charity’s bank accounts.
  • Collaborating with the treasurer to invest surplus cash funds with our investment specialists.
  • Calculating the monthly payroll.

Conditions of employment:

We offer a salary of circa ÂŁ38,000 (full time equivalent) + Bonus. Hours are flexible with a basic minimum of 20 hours per week. The annual holiday allowance is four weeks.

How to apply:

If you think you can meet the challenge send us a CV with a covering letter outlining why you’d love this job and what you can bring to it.

The closing date for applications is 7th July 2025.

Send an email to: st.pancras@bt.connect.com 

Write to:

Saint Pancras Almshouses
1 Fraser Regnart Court
Southampton Road
London NW5 4HU