NEW!!
Short form library | 10 mins | CPD accredited
This Active Listening Training course has been designed to help users gain an understanding of what active listening is, why it is effective, and what can be done to improve this skill.
Learning outcomes
- Understand what active listening is
- Understand the benefits and rewards of practising active listening
- Be ready to take your new active listening knowledge and put it into action
This training course is broken down into 2 sections
- Section 1: Looks at what active listening is and why its important
- Section 2: Covers a range of actions to help the user become an active listener
Active Listening Certificate
The course ends with a multiple choice test to measure your knowledge of the material and a printable certificate which includes your name, name of course taken, pass percentage, date of completion and accreditations by recognised authorities.
To access your course
- When you click the below login button, you will be taken through to the Training login area.
- Type in your email address to log in, select the course you want to complete and follow the onscreen instructions.
NOTE – If this is the first time you have logged into the iHasco Online training area, you will be asked for your name, the name of your charity and Almshouse Association membership number. Please type in your first name and last name as you would like them to appear on your certificate.