clerk.stjohnswilton

Forum Replies Created

Viewing 12 posts - 16 through 27 (of 27 total)
  • Author
    Posts
  • in reply to: Grievance and Disciplinary Policies for Staff #173982
    Nick Stiven St John's Hospital
    Clerk/CEO

    William

    We have one that is modelled on the ACAS Code of Conduct, which I will pass on to you.

    Your challenge will be to convince your governing body that they – not you – are ‘the employer’ (and are at the top of the disciplinary chain) and that they – not you – have to implement this policy, so they – as well as you – have to understand its provisions in detail.

    It is a sad fact that most employment tribunal findings that go against an employer do so not for lack of a disciplinary policy, but rather a failure to abide by it.

    Nick Stiven
    clerk@stjohnswilton.org.uk

    in reply to: Advertising for a Clerk #173981
    Nick Stiven St John's Hospital
    Clerk/CEO

    David

    There are so many possible names, unfortunately (Clerk, Steward, Magister, Administrator, CEO, Chief Officer … ).

    I really do think that the job title matters rather less than the job and person specifications. And then your induction and training processes.

    Nick Stiven
    clerk@stjohnswilton.org.uk

    in reply to: Trustee grievance policy #173069
    Nick Stiven St John's Hospital
    Clerk/CEO

    Virginia

    If you send me your email address,.I can send you a suitable set of words.

    Nick Stiven
    clerk@stjohnswilton.org.uk

    in reply to: Recording of accidents #172156
    Nick Stiven St John's Hospital
    Clerk/CEO

    Well, it depends. Most organisations keep the AB centrally (eg in the Admin Office). Victims of accidents report each incident to the Office, where any entry is made (correctly each time) and any appropriate further action is arranged straightaway by those controllong the necessary (usually maintenance) funds.

    BTW Accident Books are only required by law in a workplace with 10 or more workers. However, having one is not a bad idea.

    Look up ‘HSE Accident Books how to use one’ or something like that.

    Nick Stiven
    clerk@stjohnswilton.org.uk

    in reply to: Recording of accidents #172150
    Nick Stiven St John's Hospital
    Clerk/CEO

    Matthew

    Yes. In an Accidents Book . You can buy them cheaply from many places, including Amazon.

    Look up via Google what laws givern their existence and use.

    Nick Stiven
    clerk@stjohnswilton.org.uk

    in reply to: use of Kitchen in communal Hall out of staff hours. #172145
    Nick Stiven St John's Hospital
    Clerk/CEO

    Sarah

    Given your situation — bottled gas, no staff, multi-day absence over a holiday, and a private event — the safest and most commonly adopted stance would be:

    Do not allow unsupervised use of the communal kitchen for major cooking.

    You can still offer a compromise:

    :● Use of the hall for dining

    ● Use of non-gas equipment (if allowed in your policies)

    ● The option to bring fully prepared food

    ● Clear explanation that the restriction is due to insurance and safety requirements

    Nick Stiven
    clerk@stjohnswilton.org.uk

    in reply to: Housing Management Qualifications #172129
    Nick Stiven St John's Hospital
    Clerk/CEO

    Tina

    I wonder – having completed your Level 4 qualification, obviously you are more knowledgeable than you were before. But do you feel you are now a more effective almshouse Clerk?

    If so, can you elaborate, please?

    Genuine question!

    Nick Stiven
    clerk@stjohnswilton.org.uk

    in reply to: Double Occupancy Charge #172127
    Nick Stiven St John's Hospital
    Clerk/CEO

    Hello

    Yes – we charge one rate of WMC for ‘single occupancy of a one bedroom flat’ and a higher rate for ‘occupancy of a cottage/double occupancy of a one bedroom flat/single occupancy of a two bedroom flat’.

    Our cottages all have two bedrooms.

    Do email me if you would like to discuss the rates our charity charges and how we arrive at them. Bear in mind that every charity’s charges and calculation methods will differ according to each charity’s circumstances.

    Nick Stiven
    clerk@stjohnswilton.org.uk

    in reply to: Does anyone use CAF for banking? #171620
    Nick Stiven St John's Hospital
    Clerk/CEO

    Sarah

    I offer a counter-opinion.

    CAF has the clunkiest on-line system I have ever encountered. It has no banking app, so no cheque photographing etc.

    If you use two or more signatures, then every single bank transaction, from 1p to £1m needs those signatures. Unlike Lloyds on-line banking, for example.

    The trouble is, we’re an unincorporated trust and the Big Five (eg Lloyds) deem this to be ‘too problematic’ from a ‘Get to Know Your Customer’ point of view. Instead of dealing with one entity (a registered company or CIO), they have to deal with 6-8 ‘owners’ (aka Trustees), and they feel this is too difficult for them. So we can’t move to their accounts.

    CAF might be great for a dedicated Accounts/Finance Department, but as a lone-working part-time Clerk/General Factotum (albeit an experienced one) CAF causes more hassle and frustrations than I would want.

    And, yes, it has a good Help Desk. That’s because they get lots of calls to hone their skills on. Go figure, as they say … .

    Nick Stiven
    clerk@stjohnswilton.org.uk

    in reply to: 2 tier WMC #171308
    Nick Stiven St John's Hospital
    Clerk/CEO

    Anna

    An interesting topic.

    No, we don’t have multi-tier charging, except for varying floor-area and/or number of bedrooms.

    The correct and fiscally sensible thing to do is to charge every resident the appropriate rate for their particular size of accommodation. The ‘appropriate rate’ has to be:

    At or below the relevant LHA,

    and

    When multiplied by the number of your residents, cover your costs.

    (Yes, I know that some costs may not be paid for by WMC).

    These WMC rates x 52 x the number of residents they apply to should match what it costs to run the charity for a year.

    You appear to have 3 categories of payer:

    The Rich – those who can pay in full from their own resources.

    The Poor – those who can’t pay from their own resources and are subsidised by the State through LHA.

    The (too) Proud – those who can’t pay in full from their own resources but ‘won’t be subsidised by the State’.

    The question is – who is the ‘somebody’ that then pays the subsidy for them?

    The Charity?

    The Rich?

    The State?

    If it is to be the Charity, you will need to have Reserves you are prepared to use for this (somewhat like a bursary fund). If you do this, you’re likely to run out of funds before too long.

    It’s unfair to expect the Rich residents to contribute every year to such a ‘bursary’ – by paying, effectively, a surcharge. One might expect this in a London-based independent school with lots of well-heeled clients – but not in an almshouse context.

    If it is the State that has to pay the ‘bursary’, then presumably you would have to inflate the true cost of the WMC by the amount of the subsidy, so the State overpays what is given to the Poor.

    I think that this is, frankly, dishonest.

    And I don’t think this ‘moral circle’ can be squared by saying you’re merely ‘claiming legally due LHA by another route’. To my mind, this is just not allowed.

    Meanwhile, a thought – I suppose the (too) Proud residents who won’t claim LHA are also too proud to receive WFA and their State Pension?

    So what to do?

    I think you have to speak to each of the (too) Proud residents. Point out that the only equitable, financially sound and legal course of action is for the Charity to charge the same WMC rate to all residents (varying only because of their unit’s floor area, for example).

    If they demur, for reasons of misplaced pride, then invite them to refuse their WFA and State Pension as well.

    And see what they say!

    Nick Stiven
    clerk@stjohnswilton.org.uk

    in reply to: Trustee Reference Templates #167027
    Nick Stiven St John's Hospital
    Clerk/CEO

    Jo

    Try asking Google for a ‘specimen letter to referee of potential almshouse trustee’ and opt for an AI Mode response.

    I think you’ll get what you want. If you are looking for particular skills/knowledge/experience from your potential trustee, then you simply adjust the letter accordingly.

    Nick Stiven
    clerk@stjohnswilton.org.uk

    in reply to: Fire RA – fire warden training #161379
    Nick Stiven St John's Hospital
    Clerk/CEO

    Tina

    We don’t, as it happens. But free ‘attendance’ on a Fire Awareness online training course (available on this website) should cover most of what your people need to know, I would have thought.

    Nick Stiven
    clerk@stjohnswilton.org.uk

Viewing 12 posts - 16 through 27 (of 27 total)