Housing Scheme Manager – The Sheppard Trust

The Sheppard Trust is a small friendly almshouse charity with big ambitious plans.  We provide homes for older women in housing need, and we support them to live independently.  We reduce loneliness and isolation by fostering a supportive community spirit.

We’re currently based in Holland Park.  We have ambitious and exciting plans to move to brand new accommodation and double the number of residents we can help, within the next few years.

In this key role you’ll deliver high quality housing services to residents, before, during and after our move.  You’ll make sure our homes are safe, secure and well maintained.  You’ll develop and maintain great relationships.  You’ll work as part of a small supportive team to maintain high standards, create a sociable community spirit and achieve our charitable aims.

There’s no typical day, but you could be helping a new resident move in, doing essential health and safety checks, organising a repair, meeting residents, making sure income is received, speaking to an anxious relative, writing reports for the Chief Executive, setting up a meeting, responding to an emergency or organising a trip to the ballet.

You’ll bring:

  • excellent people skills, with empathy and patience and the ability to build trust with a wide range of people
  • an understanding of the needs and concerns of older people and the desire to make a difference to their wellbeing
  • experience in a customer services environment, preferably in the housing sector, and of managing contractors or staff
  • the ability to work proactively and independently using your own initiative
  • a positive, flexible and professional approach
  • a strong commitment to safeguarding. 

We can offer:

  • lots of variety, flexibility, autonomy and support
  • an attractive working environment in a pleasant area
  • the potential to develop the role in scope and responsibility in the future
  • a salary starting at £38k with a review in April
  • membership of the Social Housing Pension Scheme (defined contribution)

We welcome and encourage applications from people of all backgrounds. 

For a full job description and application form, or to find out more, please email chiefexec@sheppardtrust.org

Closing date:  Sunday 11 December 2022.    Interviews Monday 19 December 2022.


Finance Manager

C£55,000.00 Pro-rated for one day per week.

Westminster

We are searching for a qualified Finance Manger to work with our leadership team, at the Westminster Almshouse Foundation, based in Westminster.

The position reports to the Clerk to the Trustees and is responsible for running and maintaining the Charity’s financial matters and records, including production of the management accounts and preparation of the draft annual reports. This is a key role, working with a great team and one that contributes directly to the smooth running of the Charity.

This position is a part-time (one day per week), office-based position, with some flexibility for occasional remote working, in a great location for public transport connections.

Ideally candidates will have experience and knowledge of.

  • Managing day to day book-keeping and key financial processes.
  • Producing accurate monthly accounts and managing payroll.
  • Developing quarterly reports, annual budgets, accounts and cash flow forecasts.
  • Producing the required documents and processes for audit partners.
  • Partnering with the external parties such as bankers, accountants, insurers, investment managers to monitor and help manage funds, assets, policies and investments.
  • Governance and compliance matters.
  • Working effectively with the teams, stakeholders, and client groups on a day-to-day basis.

If you have experience as a finance leader, ideally are fully qualified, have knowledge of the housing and or the charity sector and are passionate about undertaking a position that makes a positive difference to the wellbeing and quality of life for other people and a community, this is a unique opportunity. 

We welcome and encourage applications from people of all backgrounds. We do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

To apply or for further information please send your CV to adrian.nisbet@argonaut-hr.com or telephone 07966 117801.

Closing date for applications 16 December 2022.


Clerk to the Corporation – The French Hospital, Rochester, Kent

The French Hospital
Job Description – Clerk to the Corporation

Clerk (CEO)
Created: 24/10/2022
Closing: 04/12/2022
Company: The French Hospital (Almshouse)
Location: South East, Rochester, Kent
Job Type: Permanent
Salary: £36500.00 per annum 3 days per week. £60,800 FTE

Please send your CV with a covering letter to trustee@frenchhospital.org.uk

Description

The French Hospital in Rochester, Kent, provides almshouse accommodation primarily for those of Huguenot descent who are in need and are resident in Great Britain. The Charity is governed by a board of Trustees and run by the Clerk (CEO), together with a Deputy and a team of Stewards, who provide day-to-day support for the Residents.

This is a senior level role requiring intellectual dexterity, confidence, fine judgement and excellent communication skills. The incumbent will work closely with Trustees on all matters relating to governance, compliance, finance and future strategy. He / She will lead on all operational matters and will oversee the Charity’s engagement with others. Good people skills are essential.

Qualifications & Skills

Degree
Human Resources
Administration
Budgeting
Operations management
Planning, Policy
Public Relation


Work Location: 41 La Providence, Rochester + Remote Working
Reports to: The Deputy Governor / Chair of the Quarterly Committee
Line Manager for: The Steward, the Deputy Clerk
Key Relationships: Officers, Trustees, Directors, Staff, Residents, Tenants, Accountant, Surveyor, Solicitor, Chaplain, Huguenot Museum, Huguenot Society, Medway Council, Almshouse Association, contractors and consultants, grant-making organisations and key donors, other associated organisations.


Introduction
The French Hospital in Rochester, Kent, provides almshouse accommodation primarily for French Protestant Huguenot families who are in need and are resident in Great Britain. The first Huguenots came to the UK as refugees 450 years ago, fleeing religious persecution, and made a great contribution to our financial, cultural, and intellectual life. Today, the board of the French Hospital is largely made up of people of Huguenot descent. In 2018, the French Hospital celebrated its 300th anniversary.
The French Hospital is governed by a board of Trustee Directors (trustees), with some assistance provided by Non-Trustee Directors (senior level volunteers) in specialist areas. The French Hospital is run by the Clerk (CEO), together with a Deputy and a team of Stewards and a Chaplain, who provide day-to-day support for the residents.
Job Summary
This is a senior level role requiring intellectual dexterity, confidence, fine judgement and excellent communication skills. The incumbent will work closely with Trustees on all matters relating to governance, compliance, finance and future strategy. He / she will be responsible for all operational matters, leading a small, dedicated staff and reporting to the Board as necessary. He / she will oversee the Charity’s engagement with others (see key relationships) and to conduct public relations as necessary
Specific roles / functions / responsibilities include:

  1. Governance
    1.1. With the Trustees, to ensure that the Charity is run in accordance with the terms of its Governing Instrument
    1.2. To work with Trustees, Sub-Committees and other Staff to ensure compliance with charity legislation, and with current charity accounting practice
    1.3. To work with Trustees, Sub-Committees and other Staff to ensure compliance with all regulatory and statutory requirements for health and safety law, employment law, charity law, data protection, etc.
    1.4. To ensure effectiveness in the Charity and to consult with the Trustees in the conduct of Board business
    1.5. To work closely with the Officers and Chairs of Sub-committees to provide Agenda and supporting papers for Quarterly Committee and Court meetings, to produce minutes as necessary and to ensure that outstanding issues are addressed
    1.6. With the Trustees, to formulate, review and update forward plans
    1.7. With the relevant Sub-Committees, to produce, review and revise policies and procedures for all of the charity’s activities
    1.8. With the Trustees, to review risk, and to implement risk mitigation measures
    1.9. To assist in the recruitment of Trustees, their induction and periodic training
    1.10. To develop and implement best practice in the management of the French Hospital
  2. Operational
    2.1. Oversee all Almshouse operations / activities, in line with best practice.
    2.2. To ensure adherence to the Charity’s policies, procedures and internal controls
    2.3. To ensure on-going management of risks and regular monitoring of risk action plans
    2.4. To engage with external professional consultants including solicitors, auditors, bankers and investments managers, insurance brokers and local authorities, as necessary
    2.5. To oversee commercial operations, engaging with commercial tenants and others, as necessary
    2.6. To oversee community, engagement and social activities
    2.7. To ensure that the management structure and the job descriptions for staff match the needs of the Charity
    2.8. To oversee all issues associated with the occupancy of Flats, liaising with applicants, residents, families / Next of Kin, Trustees and other agencies / organisations as appropriate
    2.9. To engage with Residents, as necessary, to ensure that they are appropriately protected and supported, that they understand their responsibilities, that the Charity is operating in their interests and in order to represent their views to Trustees. To engage in the complaints / appeals process as necessary
  3. Personnel
    3.1. To lead, and support, all staff
    3.2. To be line manager to the Steward and the Deputy Clerk, and personnel manager to all paid staff
    3.3. To be responsible for recruitment and induction of new members of staff and for their supervision and appraisal
    3.4. To agree staff working schedules and detail for input to payroll
    3.5. With the Staffing Sub-Committee, to ensure that job descriptions are reviewed regularly and meet the needs of the Charity
    3.6. To ensure training and development needs of all staff are identified and addressed within individual development plans
    3.7. To provide reports and recommendations as required for the Staffing Sub-Committee
  4. Property
    4.1. Report to the Trustees on the state of repair of the almshouses and commercial properties, and be responsible for routine maintenance / re-decoration / repair
    4.2. With others as necessary, oversee cyclical maintenance approved by the Trustees.
    4.3. Instruct professional consultants, including the Surveyor, to provide advice on extraordinary repairs, major refurbishment, capital expenditure and other property-related issues; agreed with the Trustees as necessary
    4.4. Liaise with relevant parties concerning insurance renewals and claims. Initiate reviews of insurance cover for all policies as necessary, in consultation with insurance brokers
    4.5. Act as a point of contact with commercial properties / tenants, dealing with them on property-related issues
  5. Finance
    5.1. Assist the Finance Sub-Group with its activities, as necessary
    5.2. Undertake payment and banking activities as required (and in line with delegated financial authorities) for the efficient running of the French Hospital. Report to the Finance Sub-Committee on such activities; and liaise with the Accountant, as necessary
    5.3. Produce draft budgets, in consultation with the Treasurer and Accountant as necessary; and, monitor and report on expenditure against agreed budgets
    5.4. With the Accountant, the Treasurer and Auditors, prepare the Trustees’ Annual Report and Financial Statement for approval by the Quarterly Committee
    5.5. To review, and make recommendations regarding, staff pay
    5.6. To engage with the Charity’s pension provider, and staff, on pension-related matters and, in consultation with the Accountant, to ensure that pension contributions are made
    5.7. To review and make recommendations regarding the level of contributions (“rent” and other charges) paid by Residents
  6. General Administrative duties
    6.1. To be in attendance at meetings of the Board of Trustees, and its Sub-committees as required
    6.2. To provide advice, reports, recommendations and information to, and to act upon the decisions of, the Trustees
    6.3. To maintain accurate records for all statutory returns
  7. Communication
    7.1. To be responsible for routine communication, including newsletters and the website
    7.2. To coordinate crisis communication, where necessary
    7.3. To establish strong and effective working relationships with local organisations and agencies, and other key partners
    7.4. To communicate with the HHC and related Huguenot groups or persons, as necessary
  8. General
    8.1. To act in the best interests of the reputation of the Charity in all activities
    8.2. To fulfil such other duties as may reasonably be required by the Trustees

    Person Specification
    Essential

    • Strong leader
    • Team Player
    • Good with people at all levels – Good Soft Skills / Emotional Intelligence
    • Able to operate “in confidence” where necessary
    • Good communicator, orally and on paper
    • Confident and with good judgement
    • Good analytical skills and the ability to think strategically
    • Willingness to engage in detail
    • Comfortable operating in unfamiliar situations and happy to countenance change
    • Comfortable using initiative and taking responsibility
    • Able to take timely decisions, with or without direction
    • Self-motivated and highly organised
    • Comfortable working to deadlines and happy to work in a small team
    • Good IT skills including MS Office
    • An understanding of the importance of social media
    • Financially literate
    • A commitment to the charitable aims of the French Hospital
    Desirable
    • An interest in the historical roots of the Charity
    • Bookkeeping / Accounting skills

    This job description does not form part of the Contract of Employment but indicates how that contract should be performed. It will be subject to periodic review and amendment in the light of experience and in consultation with the post holder.

Policy and Engagement Manager

Policy and Engagement Manager for The Almshouse Association

We have a fantastic opportunity available to work for a national membership charity. We support 1600 charities across the country who provide housing for people in need.

Are you interested in the impact of charities and have experience of engaging local or national government?

If you are interested in this vacancy, then please send your CV to karenmcadam@almshouses.org with a covering letter specifying why you think you are the best candidate for the role on offer and what sets you apart from any other candidate.

The closing date for applicants is Monday 21st November. Please apply early to avoid disappointment

An interest and experience in charity, government and housing would be beneficial.

The role objectives are to:
✓ Maintain and update policies for the organisation.
✓ Run an All-Party Parliamentary Group on Almshouses.
✓ Monitor, interpret and disseminate changing Government policy.
✓ Monitor the political landscape through use of our political monitoring tools
✓ Manage relationships with a variety of external stakeholders
✓ To give advice (when trained) to member charities on policy issues.
✓ Organise meetings with appropriate MPs, Peers, civil servants, and local government to protect almshouses from negative changes in legislation
✓ Respond to MP and government enquiries with support from CEO
✓ Learn and brief on decarbonisation and environmental matters
✓ Support and project manage research for The Almshouse Association
✓ Learn and advise on the development of new almshouses
✓ Explore opportunities to engage with partners to enhance the experience for our members

Full training will be given, but there will also be a good degree of self-learning required.

The role would be suitable for someone seeking to expand a career in Research/Policy/Charity.

• 9.00 to 5.30 Monday to Friday
• £30,000 – £35,000 pa (depending on experience)
• 28 days holiday
• Location currently hybrid – with some time spent in the Wokingham Office (flexibility)
• Job Type: Full-time


Full-Time Fundraising Co-ordinator reporting to the CEO

We have a fantastic opportunity to work for The Almshouse Association which nationally supports, promotes, and represents over 1,600 independent almshouse charities. It guides on all aspects of almshouse management, supports member charities with the provision of up-to-date policies and governance advice, seminars and training, grants and loans and representation, as well as offering a single point of contact helpline.

This is an excellent opportunity to join a small friendly team.

General Description of Responsibilities:

To provide administrative and direct support to delivering the fundraising strategy. Co-ordinating fundraising events, establishing and maintaining key individual contacts and helping the Almshouse Association to continue supporting its members by raising funds for the charity.

You will be:

  • able to demonstrate experience of generating income
  • experienced in making both small and large trust applications
  • demonstrate excellent verbal and written communication skills
  • a confident communicator and an excellent ambassador for the charity
  • self-motivated.
  • able to contact potential donors directly and establish good relations
  • someone who has a natural attention to detail
  • used to undertaking detailed research, to make a tailored fundraising pitch
  • effective at building relationships with people
  •  a natural team player
  • able to show initiative
  • passionate about customer service

  Tasks:

  • Oversee delivery of the fundraising plan
  • Co-ordinate with fundraising consultant
  • Manage and co-ordinate donor events
  • Establish and maintain donor relations
  • Establish a legacy campaign and maintain legacy relations
  • Arrange CEO meetings with high-net-worth individuals
  • Maintain a fundraising database of existing and potential donors
  • Seek and manage sponsorship opportunities
  • Establish and maintain warm contacts with potential donors
  • Research and approach new donors
  • Co-ordinate events looking to build relationships with donors
  • Write and maintain records of contacts to funders

The nature of the role

The Almshouse Association is run and managed by a small team and therefore their roles are flexible. At times the job holder will be asked to take on or assist with additional duties such as providing holiday cover for taking minutes and printing and binding papers for Board meetings. Other administrative duties may arise at times.

Previous fundraising experience is essential for this role. 

  • Hours of work are 9.00am to 5.30pm (5 days per week)
  • Salary £30,000  
  • Employers pension contribution of 10%
  • 28 days holiday
  • Office location Wokingham, Berkshire, England.
  • Job Type: Full-time

To apply please email you CV with a covering letter to karenmcadam@almshouses.org