Housing Scheme Manager – The Sheppard TrustThe Sheppard Trust is a small friendly almshouse charity with big ambitious plans. We provide homes for older women in housing need, and we support them to live independently. We reduce loneliness and isolation by fostering a supportive community spirit.We’re currently based in Holland Park. We have ambitious and exciting plans to move to brand new accommodation and double the number of residents we can help, within the next few years.In this key role you’ll deliver high quality housing services to residents, before, during and after our move. You’ll make sure our homes are safe, secure and well maintained. You’ll develop and maintain great relationships. You’ll work as part of a small supportive team to maintain high standards, create a sociable community spirit and achieve our charitable aims.There’s no typical day, but you could be helping a new resident move in, doing essential health and safety checks, organising a repair, meeting residents, making sure income is received, speaking to an anxious relative, writing reports for the Chief Executive, setting up a meeting, responding to an emergency or organising a trip to the ballet.You’ll bring:excellent people skills, with empathy and patience and the ability to build trust with a wide range of peoplean understanding of the needs and concerns of older people and the desire to make a difference to their wellbeingexperience in a customer services environment, preferably in the housing sector, and of managing contractors or staffthe ability to work proactively and independently using your own initiativea positive, flexible and professional approacha strong commitment to safeguarding. We can offer:lots of variety, flexibility, autonomy and supportan attractive working environment in a pleasant areathe potential to develop the role in scope and responsibility in the futurea salary starting at £38k with a review in Aprilmembership of the Social Housing Pension Scheme (defined contribution)We welcome and encourage applications from people of all backgrounds. For a full job description and application form, or to find out more, please email email@example.comClosing date: Sunday 11 December 2022. Interviews Monday 19 December 2022.