We have been informed by our contact at Aon UK Limited that their business model is changing. In the next few days members will receive a letter to advise that The Almshouse Association has changed *one of our appointed insurance brokers from Aon to Higos Insurance Service Limited. 

Almshouse Association CEO will be holding meetings with Higos this week to set out the importance of customer service and price to our members. Please see below the statement issued by Higos, agreed by Higos and AON.

“We are delighted to welcome you to Higos Insurance Services Limited and we can confirm the transfer of your policy has started. The change from Aon to Higos is effective from 27th August 2020 onwards.

Higos Insurance Services Limited has been trading for over 25 years as a general insurance broker and we pride ourselves on our customer service throughout the whole lifecycle of your policy.  We work with our insurers to develop the best possible offering for our customers and we welcome customer feedback.  Once customers have engaged with our knowledgeable staff and experienced our service they stay with us for our care and advice.

We have connections to the UK’s leading insurance companies, as well as lots of other markets that offer niche insurance products for personal insurance, business and much more. Your existing policy with AON|Ecclesiastical will not be affected by this change and Higos will continue to administrate your existing policy following the recent renewal date.

We are committed to The Almshouse Association and have a devoted team of professionals.  Your team telephone number is 01458 270304 but if you would prefer to communicate by email you can contact us on almshouses.portfolio@higos.co.uk “

www.higos.co.uk

* Our other appointed insurance broker, Grout Insurance Brokers Limited remains unchanged.

Posted 17th August 2020