Some of our members have informed us of difficulties they are experiencing in accessing the website of the Charity Commission which the Association has referred to the Commission.
We have been informed that the problems have arisen due to the high volume of users accessing the system and efforts are being made to resolve the issues as soon as possible.
Please do not be concerned if the current technical issues are delaying you filing your charity’s annual return.
The Charity Commission has confirmed the following:
“We are aware that there are intermittent problems with our systems that may be affecting our customer’s ability to submit annual returns and work is being done to try and resolve these issues as soon as possible.
In the interim, we will backdate any submissions that are delayed because of the IT issues and are advising customers that if any technical issues delay the filing of the annual return, once trustees have been able to file the annual return, they can email us at changefilingdate@charitycommission.gov.uk to let us know that they have filed.
We will then ensure that the public register shows that they have filed on time.“
posted 24 October 2024