Free TV Licence Application Process for Pension Credit Recipients

We are writing to inform you about an important change that took effect on Thursday 23rd January 2025.

This regards the application process for free TV Licences for individuals over 75 who are in receipt of Pension Credit.

Most customers will no longer need to provide evidence of their Pension Credit status to qualify for the free TV Licence. We will verify Pension Credit eligibility directly with the Department for Work and Pensions automatically when a customer applies for a free licence online or via the phone. This change to TV Licensing’s processes simplifies the application process and speeds up the processing time, so that applicants get notified of the outcome of their free licence application shortly after applying.

Please Note:

• Some customers will still need to provide evidence of their entitlement when matching records with DWP is not possible.
• Customers must make sure the name and address provided to TV Licensing matches the records held by DWP.

To watch the BBC pension credit help video that explains how to apply for a free TV Licence if you are eligible, please click here

If members need any help, please contact TV Licencing at 0300 790 6117.

If you are interested in learning more about the support available from TV Licensing, contact the Communications team at tvlstakeholders@bbc.co.uk

Visit the TV Licensing website at tvlicensing.co.uk