The Charity Finance Group (CFG), a leading membership organisation for charity finance professionals, has published a helpful new guide aimed at supporting small to medium-sized charities in communicating more effectively with banks.
Shared by The Almshouse Association, this practical resource is designed for charities that may need help raising issues or concerns with their banking provider.
What the guide includes:
- A step-by-step approach to raising concerns with your bank
- Explanations of key processes such as ‘Know Your Client’ (KYC) and anti-money laundering requirements
- Email templates to support clear and constructive communication
📘 Download the guide here: Helping Charities Communicate Better with Banks – CFG
posted 29 July 2025