What the new housing qualifications requirements mean for almshouse charities

Under the new Competence and Conduct StandardĀ framework, senior housing managers of Registered Providers, particularly those in roles responsible for the day-to-day delivery of housing services, will be expected to hold, or be working towards, a recognised housing management qualification. This typically aligns with Level 4 or Level 5 qualifications, broadly equivalent to foundation degree level.

Importantly, these requirements apply to Registered Providers of Social Housing – that is, organisations registered with the Regulator of Social Housing. This includes housing associations and some larger almshouse charities, but does not automatically extend to all almshouses, particularly those that are not registered.

Implications for almshouses

For almshouse charities, the picture is more complex – particularly given the distinction between those that are Registered Providers and those that are not.

Registered Provider almshouses will need to consider how these requirements apply to their staff and governance structures. This may involve:

  • supporting staff to gain qualifications
  • reviewing organisational structures and role definitions
  • planning for associated costs and capacity impacts

Non-Registered Provider almshouses, however, are not directly in scope of these requirements. Nevertheless, they may wish to work towards these qualifications to ensure good practice.

What should almshouses do now?

While further guidance is expected, there are practical steps almshouse charities can begin to take.

  • Map roles and responsibilities: Identify who carries out housing management functions
  • Assess training needs: Consider whether current staff or volunteers may need support
  • Engage early: Monitor guidance from the regulator and sector bodies
  • Explore partnerships: Shared training or pooled resources may help reduce costs

The Almshouse Association has been actively engaging with policymakers to ensure that the unique characteristics of almshouses are recognised and will continue to keep members updated.

Are your staff in or out of scope (of requiring the qualification)?

We have put together a helpful flowchart (below) that will guide you through assessing this, along with a practical toolkit of templates.

Please visit: www.almshouses.org/qualifications-for-registered-providers-of-social-housing/ for the complete toolkit.

Should you have any questions, please do not hesitate to contact our Policy, Planning and Engagement Manager via alicemorrey@almshouses.org

posted 28 May 2026