The Almshouse Association Registered Providers Network met with Regulator of Social Housing and IFF Research on 23rd November 2022 to discuss the Tenant Satisfaction Measures.
The agenda included:
- Tenant Satisfaction Measures
- Practical process of what and how to record TSM
- General Q&A
We would like to thank all members for participating; it was encouraging to get such a good turnout. A recording of the session can be found here for anyone not able to attend or would just like a recap on the discussions that took place.
posted 24 November 22