Pay: £15.53/Hr (£23.32/Hr Out of Hours)
Hours: Part-time, Permanent. Approximately 20 Hours per Week.
Location: College Square, Bury St Edmunds, IP33 1NW
Working Hours: To be agreed upon.
This may include weekend and evening working and will include On-call rota
Who are we
We are a successful, long-established Charity looking for a Scheme Manager to act as a first point of contact & support for residents and to assist with the day-to-day management of the Almshouses. Our history as an Almshouse Charity dates back to 1481 and we have a property portfolio that extends to 5 sites with 39 residential units. The Charity also owns other property in the town of Bury St Edmunds.
We are searching for a Scheme Manager to join our small friendly team and help support the management of the property portfolio and programmes that promote the well-being and independence of our older residents. You should have a genuine interest in people, housing, customer service, and in making a positive contribution to helping develop a thriving, supportive, and friendly environment.
About You:
- You will have a caring and compassionate nature as well as being discreet and diplomatic
- You will be a strong team player and be able to take the lead on some tasks including organising events for residents and a wider audience
- You will be highly organised and able to work under pressure and embrace the fact that no 2 days will be the same
- You will have a can-do attitude and be able to work alone using your initiative for problem-solving
- You will have or be able to obtain an Enhanced DBS
- Ideally you will have good English, numeracy, and communication skills, and be familiar with property maintenance matters.
- Ideally you will be IT literate and able to work to a good standard on Microsoft applications with an aptitude to learn other applications.
- Ideally full and clean driving licence
About the Role:
- You will be key to providing support and assistance to residents, ensuring their safety, well-being, and comfort and promoting independence through community engagement and involvement in activities and events.
- Develop and maintain positive relationships with residents, other Scheme Managers, the Clerk, contractors, and the charity’s trustees.
- Keep clean and tidy the office, communal room, kitchen, laundry facilities and all other common areas as necessary and ensure the proper running of these areas.
- Manage building maintenance-related services including, repairs, servicing, utilities, alarms for example.
- Take on the organisation of communal activities and social events in accordance with the resident’s wishes and the needs of the Charity
- Responsibility for certain health and safety and fire safety procedures and records
- Be alert to potential Safeguarding cases working with the Clerk, and raise online safeguarding reports to Adult Social Care as appropriate.
- Support the Clerk in the management and running of the Almshouses, including liaising with the resident, contractors, utility companies, and Housing Benefits Department/DWP as required.
- Requires working on call, on a rota and occasionally at the weekend and evenings.
- Requires any other reasonable task to be performed as directed.
- Some weekend and evenings will be required
- You will be required to join an “Out of Hours” rota with other Scheme Managers – the enhanced rate is paid for any hours called out.
The benefits
In return for your hard work and commitment, we offer a considerable benefits package which includes:
- Generous annual leave allowance of 30 days per year, excluding statutory bank holidays
- Annual salary and cost of living review
- Workplace pension scheme
- Part of a small friendly and supportive team environment
- Fully paid DBS
- Part-time working with hours subject to negotiation for the right person
Closing Date: Ongoing
For an application form or informal chat please contact:
Lynne Jardine (Clerk) clerk@guildhallfeoffmenttrust.org.uk Tel 07766 030505