UPDATE to news item posted on 18 November 2024 : The Housing Ombudsman-Toolkit
We have been informed by the Housing Ombudsman’s Office that they have been delayed in producing the toolkit for those of our members registered with them, which they now hope to forward to us in the week commencing 15th December.
They have also advised us that they will be contacting those members who are awaiting the toolkit and currently have extensions with them, advising them that they will be granting a further extension to 31 January 2025.
In the meantime members are able to contact the Ombudsman at compliance@housing-ombudsman.org.uk and an extension can be arranged.
posted 16 December 2024