The Association is seeking members’ views (Registered Providers and interested non Registered Providers) on a Government Consultation on the introduction of Tenant Satisfaction Measures (TSM) for Registered Providers.
The aim of these measures is to:
“give tenants meaningful information about their landlord and help the regulator ensure that landlords meet the new consumer standards.”
Full information on the consultation can be found here.
Members will note that the document references “landlords” and “tenants” throughout, but the Regulator is well aware of the unique status of almshouses and uses these terms as a catch-all. We are keen to see what elements of the proposed changes may be suitable for almshouse charities to adopt as best practice, without infringing on the almshouse model itself.
So that we can develop a response which represents the view of the membership we would welcome input from all our members, this will affect Registered Providers, but we welcome views from non-Registered Providers on this issue. It is important to consider:
- Do you agree with the suggested changes and why?
- What impact would these changes have if implemented?
- How would the changes impact the unique status of almshouses?
To help you we have created a briefing which summarises the main points of the consultation.
We would ask for any contributions to be made by February 1st 2022 to jackbaldan@almshouses.org so that we can complete our submission and allow time for members to scrutinise it. Thank you for you time and contributions.
Posted 10th January 2022