christian.noll

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  • in reply to: Asking for donations #158244
    christian.noll
    Participant
    ()

    Hello Rachel – Try using AI to generate a letter – we use ChatGPT and it seems to do the trick to create the basis which can be edited to make it more personal / relevant etc.

    Here is a letter which AI Generated when I submitted your request:

    Certainly. Here’s a letter in formal, polite BBC English, suitable for sending to local businesses:

    The XXX Almshouses
    \[Address Line 1]
    \[Address Line 2]
    \[Postcode]

    \[Date]

    **Dear \[Business Name / Sir or Madam],**

    **Request for Tombola Donations in Support of The XXX Almshouses**

    I hope this letter finds you well. I am writing on behalf of The xxx Almshouses, a local charity which has, for generations, provided much-needed homes for those in our community who are most in need.

    We are currently organising a tombola as part of our fundraising efforts, and we would be most grateful if your business might consider donating a prize. Typical donations include gift vouchers, goods, services, or small hampers—anything that would add colour and interest to the event and help us raise vital funds.

    All proceeds from the tombola will go directly towards essential repairs and maintenance of the almshouses. As you may know, the cost of upkeep for historic buildings is considerable, yet crucial, if we are to continue providing safe, secure, and dignified homes for our residents.

    Your support—no matter the size of the donation—would make a real difference. We would, of course, be happy to acknowledge your generosity at the event and in our publicity materials, should you wish.

    If you are able to assist, or would like further information, please do not hesitate to contact me at \[your phone number] or \[your email address]. We would be glad to arrange collection of any donated items at your convenience.

    With sincere thanks in advance for your kind consideration.

    Yours faithfully,

    in reply to: Switching to Digital etc #155328
    christian.noll
    Participant
    ()

    Hello Lisa,
    That sounds like an awful lot of money to spend, and I might be tempted to take a pragmatic approach, which is to provide a home-made solution. I assume you have a high-speed broadband connection which may be enough to power a number of flats, bearing in mind that our kind of tenants tend not to be the gamers who require huge bandwidth at all hours of the day.
    I would therefore be inclined to do what hotels do, which is to install a mesh network originating from the router you have, and simply building out to all of the points where you wish to have a wireless network. There are many mesh networks on the market. Here is the newer version of one we have installed in our house and garden and it has been working faultlessly for many years: https://www.tp-link.com/uk/home-networking/deco/deco-m4/
    Now what I don’t know is if there are any legal implications et cetera however, I assume that if you provide the service free of charge, you would not be deemed to be a reseller of bandwidth. It’s pretty well what hotels and restaurants do.
    Happy to talk – 07401489832 (phone or whatsapp)
    Christian
    Lambourn Almshouses
    PS. We do not have this installed at our almshouses, because our residents have not expressed any desire to go online!

    in reply to: WMC Increases #148534
    christian.noll
    Participant
    ()

    Weekly Maintenance Charges
    We are reviewing our maintenance charges and are considering aligning them with the Council limits set for one bedroom properties. Do other almshouses follow this practice. If we charge less we would in effect be subsidising the Council which is a questionable practice since we are funded by grants and donations. For example West Berkshire (Our Council) currently has a rate for a single room flat set at £747.93 We currently charge £650 and I assume the Council would pay the £747 as published on their site.
    Regards
    Christian

    in reply to: WMC Increases #140219
    christian.noll
    Participant
    ()

    Hello Cathie,
    We have a maintenance charge of about £650 a month and this is based on the rate of housing benefit our residents receive. Some of our residents have their housing benefit paid directly to our account others claim it from the Council and then pay us.

    in reply to: Housing Management Qualifications #140063
    christian.noll
    Participant
    ()

    Hello Tim
    You are absolutely right – this is for registered providers and I am not sure if it has been implemented yet. The act of parliament (2023) allows the regulator to impose the requirements but does not compel the regulator to do so:
    https://www.legislation.gov.uk/ukpga/2023/36/section/21

    in reply to: Housing Management Qualifications #139858
    christian.noll
    Participant
    ()

    Hello Tina,
    This is really interesting. Can you point me to where this is written.

    The progression, according to CIH would have to be
    Level 4 – same as a first year undergraduate degree – 12 months, with an average of eight hours study a week – £2100
    Level 3 – Prerequisite to level 4 – 37-48 weeks, with an average of eight hours study a week. – £1750
    Level 2 – Prerequisite to level 3 – 16 weeks, with an average of six-eight hours study a week – £700

    https://www.cih.org/housing-academy-qualifications/cih-level-4-certificate-in-housing/

    One would need to train at least 2 people in case one leaves / retires etc.

    I think this will finish off a number of charities ifit is a mandatory requirement. I hope that this is a horrible mistake or misunderstandiong.

    I will be writing to our MP as soon as I discover where it is written that this is mandatory.

    What is the view of the Almshouse Association?

    regards
    Christian

    in reply to: Housing Management Qualifications #139722
    christian.noll
    Participant
    ()

    Hello Paul,
    We too are concerned and it is one of the reasons we have not opted into the Ombudsman Scheme. A level 3/4 qualification requires 360 hours of training (45 solid days) according to CIH.

    in reply to: Housing Ombudsman Annual Submission #139307
    christian.noll
    Participant
    ()

    Hello Elaine,
    We are not part of the Ombudsman scheme and handle all resident issues ourselves. So far so good – we have managed to resolve all issues amicably and as part of the community aspect of our housing proposition. Our residents must be ‘of good character’ and we place emphasis on their fit into the community. This brings harmony and the number of real issues is very limited (I exclude maintenance requests). Our equality and diversity policy reminds us to be fair to everyone at all times. I am sure the Ombudsman provides a very valuable service however we have not seen a need in our situation at this time.

    in reply to: Housing Ombudsman Annual Submission #139300
    christian.noll
    Participant
    ()

    … if you need a business strategy and cashflow/budgets template please let me know. christian@noll.uk

    in reply to: Housing Ombudsman Annual Submission #139297
    christian.noll
    Participant
    ()

    We have just gone through all of our policies. They are on our test website which should go live in the next 2 weeks. Take a look at http://www.noll.co.uk (temporary site name) the password is hardrett (name of one of our almshouses). You can then navigate around and find the policies – 13 in total. Feel free to cut and paste.
    Christian

Viewing 10 posts - 1 through 10 (of 10 total)