clerk@salisburyalmshouses.co.uk

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  • in reply to: Resident references #173106

    Hi Katherine

    I am happy to send ours to you if you let me have your email address.

    Susie Coen
    Salisbury City Almshouse & Welfare Charities

    in reply to: Maternity Leave #172368

    Dear Bruce
    We employed someone to cover for maternity leave. She had a normal contract, but we included the text below:

    You are employed for a fixed term which is expected to continue until the return of the employee for whom you are providing cover. This period may be extended upon agreement between both parties. Either party may terminate this employment at any time by giving the notice detailed in this Statement.

    Susie
    Salisbury City Almshouse & Welfare Charities

    in reply to: Fire Alarm Testing #170128

    Ours are serviced every quarter.

    Salisbury City Almshouse & Welfare Charities

    in reply to: FIT Energy #169176

    We have found OVO to be an absolute nightmare. We have spent hours on the phone to them over the years trying to sort out electricity bills once a resident has left. My advice would be to switch supplier!

    Susie Coen
    Salisbury City Almshouse & Welfare Charities

    in reply to: Quinquennial Reports #167134

    It depends on how many units you have. We have 202 almshouses, 26 general needs flats, 5 investment properties, and were charged £1,000 last year. We have been out for quotations in the past and competitors have quoted much much more.

    susie
    Salisbury City Almshouse & Welfare Charities

    in reply to: Car Parking #166979

    We have got exactly the same problem at two of our sites and the Trustees want me to come up with a parking policy. We state in our handbook that no one has an allocated parking space, there is no right to on site parking if all the bays are full etc etc. I periodically send out letters reminding them of the car parking dos and don’ts, but we still have regular arguments and fisticuffs in the car parks. We thought about giving priority to those with blue badges but most of the residents with cars have them. One site has no permit on-street parking but none are happy to park on the street.

    I am planning to have a meeting with all car owners at one particularly difficult site to try to bash out the problem, but I suspect we will get nowhere and I will just end up being verbally bashed!

    I don’t believe there is a solution and think it is just going to be an ongoing problem as more and more residents come with cars and they all feel that they have more right to park them as close to the front door as possible than anyone else (and a number cannot park properly anyway and take up two spaces).

    I find that car parks and laundry rooms are the areas most prone to ‘vexatious behaviour’….

    Susie
    Salisbury City Almshouse & Welfare Charities

    in reply to: WMC once resident has passed away #166949

    We ask for four weeks’ notice. I reduce it if necessary when a resident has passed away. It doesn’t always work, but it does concentrate the family’s minds on clearing the almshouse!

    Susan Coen
    Salisbury City Almshouse & Welfare Charities

    in reply to: How to define “in need” #166199

    Dear Trevor

    Property prices are also pretty steep in Salisbury, so we have set a capital limit of £150K which is based on the estimated cost of buying a one bedroom sheltered flat in the city. However, this doesn’t take into account the extremely high service charges in private sheltered accommodation…..

    Salisbury City Almhouse & Welfare Charities

    in reply to: Telecare Service #166198

    We have Tunstall equipment, but are gradually getting it replaced by Appello equipment.

    Salisbury City Almshouse & Welfare Charities

    in reply to: Reviewing employee pay #165988

    The Trustees asked me to go through a benchmarking exercise for our staff a few years ago. I found it impossible as there were very few, if any, almshouse charities our size and with the same structure. Eventually we paid Croner to undertake the exercise. Pay reviews are now very simple – Wardens who have an accommodation package receive a rise equivalent to CPI (I have to present the budget to the Trustees in October so I use the August inflation figures), and those without accommodation RPI. When CPI/RPI is high the Trustees can get twitchy, but have accepted, since the Croner benchmarking exercise, that it is only fair to the staff.

    Susan Coen
    Salisbury City Almshouse & Welfare Charities

    in reply to: Not accepting WMCs in a period of notice #158186

    It would be good to have a reason why this is in the SAM.

    Susan Coen
    Salisbury City Almshouse & Welfare Charities

Viewing 11 posts - 1 through 11 (of 11 total)