[Susan Coen]

We have not made Wills or POAs obligatory, but I think we should have done. I find all is fine if the resident has family, but we get unstuck if they don’t. We have recently had an application from a man living in his car who is estranged from his family, and I have insisted that he sets up a POA at the very least before we offer him something. I don’t think the Almshouse Charity should get involved as executors.

[Susan Coen]

We have had this situation, but have been able to offer one of them a transfer. If this isn’t possible for you, I would think (and I could be wrong) that it would be up to them to decide who goes and who stays. This is their problem, not yours!

[Susan Coen]

We don’t use guarantors or do credit checks. However, we do ask for references from an applicant’s current landlord.

[Susan Coen]

Wow, very thorough, thank you. I am looking forward to reading the Human Tissue Act!

susie

[Susan Coen]

We have Tunstall equipment and lost patience with their non-communication about moving to digital, and their proposed nonsense about fitting add-ons which won’t do the job long term. We are gradually replacing all Tunstall systems with Appello systems. It is expensive and painful, but it will be worth it, we believe, in the end.

Susie Coen

[Susan Coen]

me too please!

Susie Coen
clerk@salisburyalmshouses.co.uk

[Susan Coen]

i would also be interested in hearing about funding for new Almshouses.

Susie Coen
Salisbury City Almshouse & Welfare Charities

[Susan Coen]

Hi Cath

We don’t allow residents to use their own contractors/families etc for anything – we have done in the past and still bear the scars. I would seriously recommend that you don’t!

[Susan Coen]

We have a contractor who carries out checks on a quarterly basis.

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