[JacquiLewis]

Hi
We use Brown and Brown (formerly Higos) and the policy is with Ecclesiastical. At the start of this year we had a water leak which resulted in a large claim for damage as well as rehousing the resident for nearly four months. The service we received was exemplary. They appointed a Loss Adjuster who not only knew his job but also had a great deal of compassion for the resident. As with all big claims we had bumps in the road but again these were all dealt with satisfactorily . I have no hesitation at all in recommending Brown & Brown and Ecclesiastical.
Jacqui

[JacquiLewis]

Snap! I had not thought f leasing washing machines and dryers. I would very interested in details. Maybe you can do the same for cookers etc? Food for thought

Jacqui

[JacquiLewis]

Fortunately we are not registered, and I believe we have never been registered. I guess they will let me know if there is a problem!

Jacqui

[JacquiLewis]

We have decided to withdraw from HO membership for now. The work required is not sustainable as a small charity with largely co opted (did not choose to do this) Trustees.

[JacquiLewis]

I am the Clerk, a volunteer post with a small Honorarium, for a Charity with 16 flats on one site. We are registered with the Ombudsman and have discovered we need to jump through some hoops re procedures. Is it now mandatory that I have some
level of formal training? This is has been a steep learn on the job process since taking the role on and I do not have time for mandated training.

I am feeling more than a little concerned, it has taken considerable time to put policies for Fire, Legionella etc in place and upgrade plumbing to the standards seemed necessary for a small landlord.

[Author]

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