[lana_sh]

Hi Sarah,

We worked with CAF bank for several years. As always with charities, it needs a two-people authorisation for any payments. It has a very low charge, so I would recommend it overall. However, their system was recently changed, and it is a challenge to work through it. But with all the frustration I feel when I work with their system, they are one of the best banks for charities, in my opinion.
You can link CAF Current account with your bookkeeping system only. You will have to transfer the data manually from any other accounts (e.g. CAF Gold) as far as I am aware. So I think you should check the processes before you commit.
And one more thing – their call centre is very helpful.

Best Wishes,
Lana

[lana_sh]

Hi Nick,

Thanks for your prompt feedback. I am sure we are not alone in this.

And yes, the AI works wonders! I wanted to know if anyone here had asked for a deposit at some point. if yes, what was the experience.
As I understand, taking a deposit is not recommended but not legally prohibited.

To be clear, we are just researching this option.

Kind regards,
Lana

[lana_sh]

Hello, Sam.

We had a recent Fire Safety inspection in our almshouses. Although our almshouses are bungalows with separate exits, the inspector advised us to keep fire blankets, but fire extinguishers are not necessary in our case. We do not encourage residents to use blankets in case of fire, but we learned that it is comforting for them to know they have them.

There are no legal requirements in place for our type of housing to provide fire extinguishers and/ or blankets inside each flat/bungalow, but only in common areas.

I hope this helps.
Lana
Clerk to the Trustees
Robert Thompson Charities

[lana_sh]

Hello Anne,

This is an interesting subject. We do not have a separate policy on independent living, but just a mention in the residents handbook. However, AA runs a webinar on independent living on 14/05 where the experts can comment on creating a policy etc.

Kind regards,
Lana

[Author]

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