[lana_sh]

Hello Yvonne,
Before we assisted the resident in arranging a regular cleaner, they had previously hired cleaners for one-off deep cleans. This was because the resident preferred not to spend money on regular cleaning services.
We are now considering to add a point to our Residents’ Handbook stating that residents are responsible for keeping their premises tidy and clean. If a resident fails to clean or declutter within one month after receiving a formal notification from the charity, the charity reserves the right to appoint a cleaner. The cost of this service will be added to the resident’s WMC.

[lana_sh]

Hi Claire,

We encountered this issue with one of our residents. Our Residents’ Handbook, which is based on the AA sample, includes a clause requiring residents to keep the property tidy. Failure to do so constitutes a breach of the licence agreement and may provide grounds for terminating the resident’s appointment.

In our case, we addressed the matter directly with the resident. Although the process was challenging and time-consuming, he ultimately agreed to hire regular cleaners. We assisted him in arranging this service.

I hope this helps.
Lana

[lana_sh]

Dear All,

I thought I will report back. We had to relocate the resident based on the damp surveyor report and further extensive work. Luckily, we had another property available ready for renovation so we did relocate the resident to our own property. We have involve the insurance so I expect the some revenue loss will be reimbursed.

Kind Regards,
Lana

[lana_sh]

Hello,
Our organisation moved on from Trust to the CIO in 2019. It was pretty straight forward transition for us.
Your next legal form should be the one that fits your organisational needs. For us CIO was the best option. The CIO members are the Trustees of the Charity with limited liabilities. the CIO reports to Charity Commission only.

If you become a company, there will be limited liabilities too, but it will involve more reporting. You will have to register with Charity Commission and Companies House and, of course, report to both based on your income/ employees.

I am happy to have a chat if this helps. robertthompsoncharities@gmail.com

Kind Regards,
Lana

[lana_sh]

Hello Anne,

This is an interesting subject. We do not have a separate policy on independent living, but just a mention in the residents handbook. However, AA runs a webinar on independent living on 14/05 where the experts can comment on creating a policy etc.

Kind regards,
Lana

[lana_sh]

Hello Stephen,

We had to seek authorisation for Charity Commission under section 105 of the Charities Act 2011 for this purpose as well. It is an easy procedure, however CC may take some time to reply.

Kind Regards,
Lana

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