To add … the whole problem centres around keeping the building free of cables attaching to the exterior & using the existing trunking owned by BT to switch from analogue phone line to digital. BT have informed me they are the only company who can do this as they own the existing trunking. The compromise therefore would be for the charity to pay for the digital line provision , happy in the knowledge no cables will be attached to the building & IF the residents wish for Broadband … digital TV being of paramount importance … they will be able to have it via this line but presumably pay for the use of it themselves …