Towards the end of last year, The Almshouse Association invited members to complete a member survey on our services. We also asked members what they believed to be their greatest concerns and opportunities and what they would like to see from the Association moving forward.
Though reduced numbers responded compared to the 2018 and 2020 surveys, we were pleased to receive 339 responses from almshouse charities in counties all over the UK with numbers of dwellings ranging in size from 1 to over 1000.
Running an almshouse charity today is not an easy task. Our credit goes to the trustees who give up their valuable time and skills to take on the leadership of this ancient form of charity.
Member usage of services
This survey shows us that there are many challenges our members face and although the majority are positive in their response to our service, there is more we should be doing. The results of the survey will play key part in our long term strategy and has helped us identify where resources need to be focussed.
The comments you provided are valuable and we have taken note to act on them. We will keep you informed with regards to new services or changes we make to existing services based on your recommendations.
Thank you again to everyone who took the time to complete the survey. Your opinion is important to us, helping us to shape our services and build our strategy and budget for the coming years.
2021 Members Survey – click here
posted 4 July 22