Appello

Digital telecare and emergency call handling services

Contact details
Matthew Moon
Business Development Manager

Oregon House, 19 Queensway, New Milton, Hampshire, BH25 5NN
M: 07585701398
E: business@appello.co.uk
W: Appello.co.uk

Region/s covered: England, Scotland, Wales and Northern Ireland

About Appello
As the UK’s leading digital telecare provider, Appello is your trusted partner for safer, smarter living.

We combine award-winning technology with 24/7 careline monitoring to navigate the digital switchover seamlessly, ensuring your residents live independently with ultimate peace of mind.

With unmatched experience, we have successfully transitioned over 50,000 homes to digital infrastructure, while our dedicated monitoring services support and improve the lives of more than 400,000 vulnerable individuals across the country.

We go beyond simply installing hardware; we deliver end-to-end support, software solutions, and call-handling innovation tailored to housing providers and local authorities.

Our focus remains on delivering the reliable, long-term support needed to empower communities and transform modern care.

Kenneth and Edwards Limited

Building Surveying/Project Management

Contact details
Erica Jane O’Connor
Managing Director

Address
11 Apex Court, 2nd Floor, Woodlands, Bristol BS32 4JT

T: 0117 9411401
M: 07866553732
E: erica@kennethandedwards.co.uk
W: www.kennethandedwards.co.uk

Regions covered
South West England, South Wales, the South of England and the Midlands. We are happy to undertake projects nationwide where required.

About Kenneth and Edwards Limited
Kenneth & Edwards is a multidisciplinary practice providing Building Surveying, Architectural Design and Project Management services across the education, commercial, healthcare, ecclesiastical and heritage sectors.

We have extensive experience delivering refurbishment, conservation and compliance projects, including listed buildings, churches and other historic properties, where careful consideration of heritage significance and statutory requirements is essential.

Our services include condition surveys, planned maintenance programmes, contract administration, project management, architectural design, specification writing, procurement and Principal Designer duties under the CDM Regulations.

Our experience includes projects within Conservation Areas, works requiring Listed Building Consent and traditionally constructed buildings requiring sensitive inspection and repair approaches. We are also developing our heritage expertise through conservation-focused CPD and professional memberships including SPAB and ASCHB.

We pride ourselves on providing a proactive, collaborative service, working closely with clients, stakeholders and contractors to deliver projects from inception through to completion while ensuring value for money and minimal disruption to building users.

gcp Chartered Architects

Architecture
Contact Details
Katharine Hegarty
Associate & Architect

Suite 10, Corum 2, 2 Crown Way, Warmley, Bristol, BS30 8FJ
T: 0117 967 6286
E: katharine.hegarty@gcparch.co.uk
W: www.gcparch.co.uk/

Regions Covered: Southwest England; West Midlands; South Central/Southeast; South Wales

About gcp Chartered Architects

gcp Chartered Architects is an award-winning, employee-owned Bristol practice with over 35 years of experience delivering community-focussed architecture.Our dedication to excellence has been widely recognised with gcp being named the 2026 Retrofit Academy Design Practice of the Year; winning the 2026 South West Property Award for Residential Development of the Year (<100 units) for a Passivhaus scheme; and receiving the 2025 Retrofit Designer of the Year award.  

We specialise in housing that combines genuine social benefit with sustainable design and heritage conservation.  Our portfolio ranges from supported living developments of seven apartments to large-scale neighbourhoods of over 200 homes.  We take pride in creating placemaking strategies that utilise environmental design to prevent crime and promote positive resident interaction.

gcp offer full RIBA services, from concept and planning to retrofit and contract management.  We bring industry-leading expertise in sustainability and net zero, including Passivhaus and ‘zero bills’ builds, helping trusts tackle fuel poverty.

Rebuild Cost Assessment Ltd

Rebuild Cost providers

Main Contact
John Pirone
Business Development Manager
Mey House, Poundbury, Dorchester, DT1 3QY
T: 01305 215535
M: 07729 099 211 (John Pirone)
E: info@rebuildcostassessment.com / john.pirone@riskstopgroup.co.uk
W: www.rebuildcostassessment.com

Regions Covered: UK (inc NI)
About Rebuild Cost Assessment Ltd

Established in 2016, RebuildCostassessment.com is a leading specialist in rebuild cost consultancy, dedicated exclusively to providing accurate and reliable rebuild cost assessments. As part of the Riskstop Group, which has been operating since 2001, we focus solely on our expertise, without diversions into loss adjusting or market valuation services.
Our credentials include:
– Regulated by RICS (Royal Institution of Chartered Surveyors)
– ISO 27001 certification, ensuring robust information security management
– FSQS certification, reflecting our commitment to compliance and quality
With an impressive operational scale, we produce approximately 5,000 reports each month, totalling over
175,000 reports completed to date. Our trusted services are utilised by a diverse client base, including
over 1,400 brokers, insurers, managing agents, and property owners.

Birketts LLP

Solicitors

Main Contact
Louisa Saunders
Legal Director, Head of Charity Property

Providence House, 141-145 Princes Street, Ipswich IP1 1QJ
T: 01473 406331/232300
E: charitiesteam@birketts.co.uk
W: www.Birketts.co.uk

Regions covered: East Anglia, London, South East, South West

About Birketts LLP

Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, the firm has more than 700 lawyers and legal professionals based in Cambridge, Bristol, Chelmsford, Ipswich, London, Norwich and Sevenoaks. They advise businesses, government and public sector organisations, charities (inc. almshouse charities), social enterprises and individuals in the UK.

The Charity Property Team is uniquely positioned to support almshouse charity clients with complex legal, regulatory and practical challenges that come from owning, managing or developing property, including heritage properties. The Charities Team supports almshouse charities with broader charity law matters, including governance, incorporation and advice on powers and duties.

Almshouse charity clients include The Charterhouse, London, which has been in operation since 1611. Recent examples of work include advising on incorporations, governance matters and various property-related issues, including leases, acquisitions and disposals.

Carless + Adams

Architects

Contact details
Indeep Chana
Architectural Technician Arch BSc (Hons), MArch

6 Progress Business Centre, Whittle Parkway, Bath Road, Slough, Berkshire SL1 6DQ

T: 01628 665 131
E: ichana@carless-adams.co.uk
W: www.carless-adams.co.uk

Area covered: UK

About Carless + Adams
Carless + Adams is an award-winning, independent Architectural Practice, providing professional advice and services in architecture. The business began in 1972 and became a limited company in 2019.

Our team has successfully delivered a wide spectrum of projects within the sector, including care homes (residential and nursing), dementia care homes, integrated retirement communities, extra care apartments, cottages and retirement villages, extra care apartments, healthcare centre, specialist care, refurbishment and extensions, green belt, heritage assets and conservation areas.

It is a privilege to be part of something influential in the care industry and we are proud to have received the following recent awards:

Wins: The Business Magazine – Architectural Practice of the Year 2023

Accreditation: Thames Valley SME Growth 100

Finalist: Health Investor Senior Awards 2024 – Architect + Design of the Year; The Business Magazine – Architectural Practice of the Year 2024; Leaders in Care 2024 – Business Services

S+SA Architects

ARCHITECTS

Contact details
Claudia Costa
Design Development Lead

5A The Avenue, Starbeck, Harrogate HG1 4QB

T: 01423 856 999
M: 07734 664 343
E: claudiacosta@ssa-architects.co.uk
W: www.ssa-architects.co.uk

Region/s covered: UK

About S+SA
S+SA is a dynamic practice with an excellent reputation and a wide-ranging client portfolio spanning the UK. Specialising in residential, retail & logistics, healthcare and sport & leisure, excellence of service and professionalism are at the core of all our commissions.

We work with clients on projects from £250,000 to £50 million value, in both private and public sectors and we pride ourselves in our creativity and design ability.  As a recently certified B Corp, S+SA Architects is committed to supporting charities and making a positive impact on the communities we serve. This certification underscores our dedication to sustainability, social responsibility, and adding value to the environments in which we work.

Tozers LLP

Solicitors

Contact Details
James Evans
Partner & Solicitors, Head of Charities


Broadwalk House
Southernhay West
Exeter EX1 1UA
T: 011392 207896
M: 07974215018
E: j.evans@tozers.co.uk
W: www.tozers.co.uk

Region/s Covered:
Primarily South-West England, England & Wales

About Tozers LLP
Tozers LLP is a full-service law firm with offices in Exeter and south Devon, serving clients across the South West and throughout the UK.
Our charities team headed by James Evans (ranked as a leader in his field in both the Legal 500 and Chambers legal directories) has significant specialist expertise in providing legal support over many years to a wide range of charitable organisations including many almshouse charities.
We can provide almshouses with legal support on:
Start-ups and charity registration
Incorporations, including transitioning to CIO status
Governance and constitutional issues
Charity law and other regulatory compliance
Dealings with the Charity Commission
Property transactions and developments
Housing management issues
Employment/HR matters
Litigation and dispute resolution
Legacy administration and contested probate
Commercial contracts
Intellectual property
Data protection
Fundraising, trading and finance
Mergers, collaborations and closures
Tozers is highly ranked in the Legal 500 and Chambers legal directories and is the only south west law firm ranked for charities work which has received the Legal 500 Client Satisfaction accolade. Our other accreditations include the LawNet ISO9001:2015 quality assurance standard, and the Law Society’s Lexcel legal practice quality mark.

Terrace Surveyors Ltd

Chartered Building Surveyors & Built Heritage Consultants

Contact Details
Richard Gilmore MRICS
Director

Suite 6, 37a Market Place, Cirencester, Gloucestershire GL7 2NX
T: 01285840743
M: 07930527007
E: richard@terracesurveyors.co.uk
W: www.terracesurveyors.co.uk

Regions covered: Gloucestershire, Cotswolds, Wiltshire, Oxfordshire, Herefordshire, Warwickshire, Berkshire, London

About Terrace Surveyors Ltd

Terrace is a Gloucestershire-based Surveying and Built Heritage Consultancy offering residential and commercial building surveying and project management services across the Cotswolds, neighbouring counties and southern England.

Specialising in listed and traditional buildings, we routinely work with almshouse charities and trusts, providing expert advice on:

  • statutory consents
  • planning
  • maintenance
  • defect diagnosis, including damp surveys, quinquennial inspections
  • advise on matters of energy upgrades and retro-fit.

Our team is regulated by the Royal Institution of Chartered Surveyors (RICS) and we have collaborated with Historic England and other heritage organisations on conservation and refurbishment projects, including highly designated assets and scheduled monuments. Past and current projects include:

  • structural repairs and implementing a Conservation Management Plan for the St John’s Chantry medieval hall-hospital, Cirencester.
  • advising the Bowly Almshouse Trust in relation to individual property refurbishments and gaining statutory approvals for works
  • undertaking a Quinquennial inspection of the St Lawrence Almshouse Charity’s stock within Cirencester.





Browne Jacobson LLP

Legal Services

Main Contact
Nathalie Jacoby-Danesh
Partner

Mowbray House, Castle Meadow Road, Nottingham NG2 1BJ
T: 03300452833 
E: nathalie.jacoby-danesh@brownejacobson.com
W: www.brownejacobson.com

Regions covered: Nationwide

About Browne Jacobson LLP

Almshouses are complex charities, often combining ancient governing documents with permanent endowments and restricted funds, real estate portfolios and other investments and operating in a regulated field with responsibilities towards often vulnerable residents.

The Browne Jacobson charities team offers a full range of legal services to its clients. Guided by our core values, we try to keep the complex simple and provide strategic as well as pragmatic advice, on time and on budget. We advise on small and large matters of charity law, compliance with Charity Commission guidance, serious incidents, inquiries, governance audits, policy reviews, trustee training, amendments to governing documents, incorporations, conflicts of interests, health and safety, commercial contracts for the provision of goods and services, sale and purchase of real estate, commercial and agricultural properties, defamation, data protection, banking arrangements, tax matters and claims.