[Tina Pearson]

attended Fire Door Training, plus the Almshouses Association courses

[Tina Pearson]

Lisa- Until recently I was the sole member of staff- I am hoping splitting my role (and appointing a finance assistant), so I no longer do everything will be enough to avoid the level 5 qualification

[Tina Pearson]

i dont suppose it would look good for the charity to get rid of a resident with a vision problem taking into account the equality act etc.

you probably need to have a conversation about adaptations

[Tina Pearson]

perhaps the resident needs an induction hob…ie it wont heat up plastic

[Tina Pearson]

I completed the level 4 qualification in 2023 with CIH. it was really useful. I think it is do-able so long as staff have lots of extra support to cover their existing roles. You have to get the level 4 qualification before completing the level 5.

[Tina Pearson]

We aren’t in a rural area. Our phone line has switched to digtal- but a copper bit of line has been retained into the building- so we haven’t had to do anything.

If we want internet to the building on that line, we’d need to pay our lifeline provider around £3000 for an interface so the lifeline equipment would work on a totally digital line.

[Tina Pearson]

We have a policy where scooters cant be stored in any properties. we have provided metal scooter stores on one site and a wood shed at another site.

We have allowed residents in the past to store scooters inside. In all cases, the scooters damaged the properties. (damage to walls, doors, etc).

[Tina Pearson]

waste removal licence
appropriate qualifications eg: gas safe
membership of professional bodies (maybe useful)

[Tina Pearson]

Hello, we have been affected. CAF Bank responded to an online message (after 2 days) last week and called me back. they transferred £15,000 to our current account and I will be paying by cheque for a while.

definately worth considering a second bank account..

I will email the bank to request paper bank statements

[Tina Pearson]

we are using Utility Aid for the first time this year. it was the cheapest price. They quoted last year but their prices were not so competitive then

[Tina Pearson]

it’s a good idea to get a fresh report when properties become vacant.
It appears the EICR reports need to be issued to residents & any hazards identified on the reports should be addressed

[Tina Pearson]

I am not sure its usual to carry out fire risk assessments of individual dwellings? Hoarding might be considered a safeguarding issue which needs to be reported to social services.

[Tina Pearson]

We have a Tunstall system. BT have said we dont need to do anything as the wires going into the main building will still be copper and therefore compatible with the existing system.

If we want WIFI in the building we’d have to fully upgrade- as the digital lines would be going into the building. Tunstall quoted around £3000 for a new interface and an annual fee of around £600 to maintian the system

[Tina Pearson]

Hi Nick, yes I do feel more confident in my work practice since completing the level 4 course. I have a better undertanding of the history behind social housing.
I am more inclined now to research housing law and fact check information. I have a better understanding of difference between tenancies and licences.

Tina

[Tina Pearson]

Sian.
I expect several small almshouses will struggle with recuitment in the future on a cost front- I am guessing they’ll have to merge with other housing providers.
I wonder if making ‘Housing’ a profession like ‘social work’- new younger people will be attracted to this field of work.

[Author]

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