[Tina LL]

It appears that most people will need to top up existing level 4 and 5 qualifications (and complete some extra modules)

[Tina LL]

Write to the resident and dog owner concerned. It would be better coming from your board rather than a resident

[Tina LL]

We have had residents on the board for years. Resident board members are excluded from the parts of the meeting where other residents are discussed

[Tina LL]

We use Magee Gammon accountant in Ashford

[Tina LL]

I haven’t had any threatening emails/ letters. I note that the deadline for small providers is now 6 months after the year end date

[Tina LL]

This year we gave the local council a copy of our budget breaking down the charges we are claiming.

We have been able to claim for communal heating/ lighting, communal fire safety, caretaking and gardening. this is on top of our wmcs.

[Tina LL]

We have started swapping to humidistat fans- and I dont think they can be turned off at an isolator switch. They are very effective

[Tina LL]

Hi Julian,

When you meet the HO, please can you mention the excessive nature of the information on the HO training site too. The annual submission seems nothing compared to the huge amount of repetitive training modules to complete.

Tina

[Tina LL]

You have a duty under safeguarding legislationto protect your other residents and their visiting families like grandchildren.

[Tina LL]

We paid a solicitor to regisiter a few years ago.

We have also registered for updates from land registry about anyone else trying to make a legal claim against the properties we run.

[Tina LL]

we have purhcased scooter stores from http://scooterstoreltd.com/about-us/

[Tina LL]

The Housing Ombudsman have updated their website for logging in and submitting the complaints self assessment. Some charities (like ours) haven’t yet been issued with new details to log in. Apparently the new details are being sent out to charities in phases

[Tina LL]

we invite residents representatives to trustees meetings

[Tina LL]

Hi Nick,

Can you ask if the qualification for smaller providers could be completed on a modular basis (ie pay for a module at a time until the requisite number of module have been completed) or the current year long courses could be completed over 2 years rather than 1 year?

Do we know if the level 5 applies to both Clerks and Trustees?

(I am dreading starting the level 5 course. The level 4 course impacted on the quality of my work last year for the charity and I wouldn’t want to be working at the same pace again given likely inspections from the Regulator for Social Housing on the cards)

Tina

[Tina LL]

we use sage- and i wouldn’t recommend it

[Author]

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