William Clemmey

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Viewing 15 posts - 1 through 15 (of 31 total)
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  • in reply to: Problems with the Bank #181131

    Sara
    I can only sypathise with you
    It took us 7 months to open a bank account with Lloyds for our CIO in 2022 as they kept losing thepaperwork – and we were already a customer with them. We received £140 in compensation but it was very frustrating.
    I a previous life I have used Unity Trust Bank who are excellent and give the necessary level of dual authorisation and online banking and you can nominate a bank in your area (or use a post office I think)
    An alternative would be Charity Bank https://www.charitybank.org/ and the Charities Aid Foundation CAF bank https://www.cafonline.org/home/caf-bank

    Hope that helps
    William Clemmey
    chiefofficer@municipal-charities.org.uk

    in reply to: Possible conversion to CIO #181130

    Jennifer
    Very happy to help as we converted to a CIO in 2022 in order to give the trustees the limited liability
    Personally I dont think it should be that expensive (sadly ours was)
    I am very happy to share our CIO constitution with you (which is very similar to that on the Charity Commission website with one line difference
    I can also share our administration checklist with you

    a) Foundation CIO constitution
    b) Incorporation Gantt chart and update outlining the process involved
    c) Remember you will need a new bank account for the CIO – it took us 7 months to open with Lloyds once the CIO was established
    d) You will need a transfer of assets document -which I can supply
    I can also send you our actual application to the Charity Commission – its worth doing this offline and then cutting and pasting it in
    Happy to help

    William Clemmey
    Chiefofficer@municipal-charities.org.uk
    07922508913

    in reply to: Part Time Scheme Warden Job Description #181021

    Karen
    I have sent across our Scheme Manager job description
    Hope it helps
    William Clemmey
    chiefofficer@municipal-charties.org.uk

    in reply to: Personal Alarms #181020

    Lynne
    We have moved over to digital lifelines
    Our reasoning is that its the easiest way for all of our residents to report any emergency – not just a medical problem. So they can ring it to report a leak or something serious that cannot wait until the morning. The lifeline will then contact our Scheme Manager or the next person in line who will deal with the situation. If its a repair problem then it goes directly to our building contractor
    So its a great help to our beneficiaries and a reassurance for staff and trustees
    William Clemmey
    chiefofficer@municipal-charities.org.uk

    in reply to: Air bnb type lets #180888

    Anne
    We would be very interested to know how it works out for you
    We are in the process of purchasing 6 flats as an investment property which will be let out as Air B and b – they currently bring in over £118,000 a year profit which will help to support our almshouses
    We will continue to use the managing agency that the current owner employs.

    William Clemmey
    chiefofficer@municipal-charities.org.uk

    in reply to: Notice of increase in WMC #180886

    Jennifer
    Good old Google AI gives us the answer
    Based on the policy updates and guidance surrounding the Renters’ Rights Act (expected to come into force on May 1, 2026), almshouses are not included in the new ‘renters rights’ that mandate 2 months’ notice for rent increases.

    Here are the key details regarding your query:
    Licensees, Not Tenants: Residents of almshouses are generally legally classified as beneficiaries holding a “licence to occupy” rather than “tenants” with an Assured Shorthold Tenancy (AST). This distinction means they fall outside the statutory framework of private tenancies covered by the new Act.
    Exemption from Rent Changes: The Almshouse Association has confirmed that the Renters’ Rights Bill (now Act) in its current form is specifically directed at landlords in the private rented sector and is not relevant to almshouses, which operate under charity law.
    Notice Period: The current practice of giving one month’s notice for rent increases is expected to continue for almshouse residents, as the new requirement for 2 months’ notice via a Section 13 notice is restricted to private assured periodic tenancies.
    Regulated Alternatives: While they are not covered by the new renters’ reforms, almshouses that are registered with the Regulator of Social Housing must comply with the Rent Standard. This means they are often subject to specific rent caps (e.g., CPI+1% for supported housing).

    Summary
    Almshouse residents remain licensees, meaning the new renters’ rights requiring 2 months’ notice for rent increases do not apply to them.

    William Clemmey
    chiefofficer@municipal-charities.org.uk

    in reply to: Housekeeping #180885

    Jacqui
    Very happy to share our Records Retention paperwork with you

    Of the ones you mention
    Invoices can usually go after 7 years
    Minutes – should be kept as a Charity
    Our charity will not keep personal data for longer than is necessary. This means that:
    a resident’s file will be completely destroyed after three years of the resident leaving or passing away
    records of complaint/investigations concerning residents will be destroyed six years after the resident leaves or passes away
    application forms for unsuccessful applicants for accommodation will be destroyed three years after the date of application.
    trustees personal files will be destroyed one year after ceasing to be a trustee
    staff personal files will be destroyed 6 years after employment ceases.
    William Clemmey
    Chiefofficer@municipal-charities.org.uk

    in reply to: Websites #180884

    We use John Cook from Zic media
    john@zic.co.uk

    William Clemmey

    in reply to: Pets Policy #179109

    Debbie
    Happy to send you across ours – its been updated by AI and so is very readable
    William Clemmey
    chiefofficer@municipal-charities.org.uk

    in reply to: Raising WMC rates dilema. #179108

    Julian
    Another option is to introduce a Service Charge – we did so and raised £118,000 from our 46 properties. Of our residents around 35 were on Housing Beneift and we offered bursaries for those who could not afford the increase

    See our Maximising the WMC through Service Charges – November 2024 webinar on Te Almshouse Association webiste https://www.almshouses.org/webinars/

    and the accompanying papers which I am happy to send to you

    Longer term its a good idea to start new residents off at the equivalent fair rent figure for their WMC – then over time you will catch up on this.as residents move on

    THe reality is you need to bite the bullet or there will no longer be an almshouse provision. When I arrived I pointed out that 3 of our 5 Almshouse charities would go bust within 3 to 5 years if we didnt do anything
    Thankfully they are now all solvent and the residents benefit as a result

    Happy to discuss further
    William Clemmey
    07922508913
    chiefofficer@municipal-charities.org.uk

    in reply to: Independent Living #179106

    Hilary and Juliet
    I shall send you ours as well
    William Clemmey
    chiefofficer@municipal-charities.org.uk

    in reply to: Almshouse WMCs versus Council Rents #179105

    Julian
    We do not have a problem with this. We send our WMC and Service charge costs to the District Council each March and there has never been a problem. They pay the money directly to us. Once we give the new resident their letter of appointment we give them a copy that they can take to the Housing Benefits opposite (fortunately just across the road from our offices)

    f you follow Nick’s advice above you should be fine

    Can I also encourage you to consider charging a Service Charge to your residents which is also eleigible for Housing Benefit – see our webinar on The Almshouse Association website
    youtube.com/watch?v=bxKReP-Or-w&feature=youtu.be
    All the best

    William Clemmey
    cheifofficer@municipal-charities.org.uk

    in reply to: Acceptable level of income and savings. New apps #179102

    Simon
    Our criteria states
    The Governing deed stipulates applicants must be “poor persons”, i.e. of limited financial means (capital, savings, income etc.).

    However, applicants may be considered as “poor”, even if they have limited capital (i.e. under £50,000) and a weekly income ceiling of no more than £300 single and £600 couples. Such individuals will have no benefit entitlement and would have to pay their own WMC, Service Charge and Heating and Lighting and council tax and, when applicable, their own care packages.

    Priority will be given to applicants who will qualify for housing benefit and / or council tax relief.
    Hope that helps
    William Clemmey
    chiefofficer@municipal-charities.org.uk

    in reply to: Job description #179101

    Jacqui
    Happy to send across our equivalents
    William Clemmey
    chiefofficer@municipal-charities.org.uk

    in reply to: Resident Engagement Policy #178462

    Dear All
    I would be very happy to share our Residents Survey and results with you. We have run one for 4 years now
    As a Registered Provider our survey includes the questions that the Regulator of Social Housing requires plus some of our own
    I shall share with those who have already expressed an interest and anyone else can email me for a copy or ask on this forum

    We have tried holding residents forums without much success. Instead we have two weekly coffee mornings for residents and they are able to raise any issues there or with our Scheme Manager
    William Clemmey
    chiefofficer@municipal-charities.org.uk

Viewing 15 posts - 1 through 15 (of 31 total)