William Clemmey

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  • in reply to: No Smoking Policy #172131
    William Clemmey
    Participant
    (1646)

    We simply banned it for all new residents and now have no smokers at all
    It is also banned in all of communal areas and gardens
    William Clemmey
    chiefofficer@municipal-charities.org.uk

    in reply to: Housing Management Qualifications #172093
    William Clemmey
    Participant
    (1646)

    Is there any update about a possible opt out for Almshouses?
    William Clemmey
    Chiefofficer@municipal-charities.org.uk

    in reply to: Has anyone here installed a heat pump in their homes? #171740
    William Clemmey
    Participant
    (1646)

    Charlotte
    As an alternative you might consider the installation of Daikin 3.5kw split air conditioning system
    We have installed this in 3 residents flats and a hallway
    they are getting great reviews and have reduced the residents bills from the previous Dimplex storage heaters

    In summer they also act as air conditioners
    William Clemmey
    Chiefofficer@muncipal-charities.org.uk

    in reply to: Trustee Reference Templates #171739
    William Clemmey
    Participant
    (1646)

    Jo
    Happy to share ours
    William Clemmey
    chiefofficer@municipal-charities.org.uk

    in reply to: Energy Companies #171738
    William Clemmey
    Participant
    (1646)

    Margaret
    We use Juttons who are energy brokers and also one of the tenants in the offices we rent out
    They are excellent and can negotiate good rates for you
    Siân Haynes
    Key Account Manager
    Jutton Associates Limited
    t: 01789 268132
    m: 07711 358017
    http://www.juttonassociates.com

    Hope that helps
    William Clemmey
    chiefofficer@municipal-charities.org.uk

    in reply to: Health and Safety Companies #171737
    William Clemmey
    Participant
    (1646)

    We used to use Peninsula for our Health and Safety but cancelled to to cost and do it ourselves
    Happy to share various checklists
    William Clemmey
    chiefofficer@municipal-charities.org.uk

    in reply to: WMC rates #169704
    William Clemmey
    Participant
    (1646)

    Anne
    Here are some rates I have collated previously
    We charge between £84 and £136 a week for our different properties. As a Registered Provider we can only increase our WMC by CPI plus 1%. However wehn a new resident moves in we charge the Fair Rent valuation.
    On top of this we charge all residents a Service Charge of between £46 and £63.46 per property
    Hope that helps
    William Clemmey
    chiefofficer@municipal-charities.org.uk

    Here are some other Almshouse figures I have collated previously
    The Hospital of St Nicholas, Salisbury Almshouse
    Bedsit £369 per calendar month
    One bedroom flat (often used by 2 people) £404 per calendar month
    New – Hot Water/Heating Addition – from the 1 October 24 there will be a £34 month charge for a flat in double occupancy and by £25 per month charge for a flat in single occupancy.
    Notes:
    Rates change in April Annually
    Water and Sewerage Supplied free
    Electricity purchased either from the Almshouse or on the Open Market
    Council Tax is liable unless income levels are too low
    LHA is to Residents direct ( and then paid to the Charity) if income levels is below the Wiltshire Council Threshold

    Salisbury City Almshouse & Welfare Charities
    THE WEEKLY COST OF AN ORDINARY ALMSHOUSE (prices vary depending on the site)

    Maintenance contribution £84.00 – £131.00 (eligible for Housing Benefit)
    Heating and hot water contribution £15.60 – £ 18.40
    Support contribution £ 6.60

    THE WEEKLY COST OF A VERY SHELTERED ALMSHOUSE (prices vary depending on the site)

    Maintenance contribution of between £164.00 to £174.00 (eligible for Housing Benefit)
    Support charge £19.50
    Meal Contribution £70.00 (7 lunches)
    Electricity contribution £10.50 to £13.00
    Heat and Hot Water charge £15.60

    IN ADDITION all Residents pay their own
    Council Tax (Band A)
    Telephone
    Electricity for cooking and lighting and appliances used

    We operate two Almshouses in Lewisham, South East London. All our units are one bedroom flats, with the exception of a two bedroom flat that used to be for sizes as the building was converted from bedsits with shared bathrooms. The other almhouse has 21 flats and was purpose built around 40 years ago, so the flats are of a standard size.
    the resident warden. The smaller almshouse has 11 flats of different sizes as the building was converted from bedsits with shared bathrooms.
    The other almhouse has 21 flats and was purpose built around 40 years ago, so the flats are of a standard size.
    WMC rates range from £131 – £178 depending on the size, condition and orientation of the flat. This rate includes their heating. The residents pay this one rate, no separate service charges applied.

    Lygon Almshouses in London SW6 currently charges £151.58 pw plus £14pw for heating & hot water. for new lettings.
    We recently received advice from the Valuation Office Agency that a fair rent equivalent for one of our flats is £260 pw.
    The Local Housing Allowance for our area is £310.68 pw. so we too are seeking to increase our WMCs.

    Dorchester Almshouses
    Our weekly rate for April 2024-March 2025 for 1-bed flat large enough for a couple is as follows:
    Accommodation: £107.88 (increased each year in line with RSH guidelines for September CPi+1% maximum each year)
    Service charge: £23.75
    Intensive Housing Management charge:£30.04
    Support cost: £5.01 (based on former Supporting People funding amount)
    The above charges based on previous years costs.
    Gas: £9
    Electric: Paid according to usage
    Water: £4 single, £6.50 couple
    Utility charges are based on previous year’s bills divided equally amongst residents.

    Accommodation rate for smaller 1-bed flat, suitable for single person only is £96.99
    LHA in our area is £136.93 per week.
    All the best
    Vanessa

    Eames Almshouses (CIO 1205548)
    We operate 1-bedroom bungalows which have a little garden space. We charge £339 and £372 for single and double occupancy respectively – that is per month.

    Harveys and Jubilee Homes
    We have 8 one bedroom flats (Grade II listed) pus 2 bungalows. We increased WMC from £80 to £100 in April. For residents on local housing allowance the increase was met in full.
    Tony Prior

    We charge £112.50 per week for a one bedroom flat, with lounge, kitchen and bathroom. This is 90% of the EFR that we obtain every 3 years from the Valuation Office Agency. It includes gas, water and maintenance, but residents pay their own electricity, council tax, telephone etc.
    I’ll be interested to see what other charities charge as, despite large increases over the last few years, I still think we are very cheap. When I came in to the role at the end of 2018, residents were paying about £40 per week! – changes in occupancy have helped with the increases, while those who are still in their flat since 2018 are being increased at a slower rate.

    We have 6 bungalows, each with one bedroom lounge, kitchen and bathroom. Residents pay their own electricity, council tax, telephone, internal maintenance (if any), etc. We pay for external maintenance, grounds maintenance.
    I became a Trustee in early 2023 and was concerned about the level ofWMC charged.
    Existing residents were charged less than £50 per week per bungalow prior to April 2023. This was increased to £80 per week from 1 Jan 2024. and will increase again to £92 per week from 1 Sept 2024.. Our long term aim is a WMC of £138 (at current prices) by 2028.
    New residents are charged £138 per week and this will be increase by inflation annually.
    We had a EFR from the Valuation Office Agency 3 months ago. This was £600 per month (£138 per week).
    Weekly LHA rate for July 2024 for Chilterns BRMA for One Bedroom is £195.62 per week

    We have 8 one bedroom flats (Grade II listed) pus 2 bungalows. We increased WMC from £80 to £100 in April. For residents on local housing allowance the increase was met in full.
    Tony Prior Harveys and Jubilee Homes
    N Anderson in Wales:
    Residents pay £108 per week for WMC and services which include heating, water access to a laundry, care lines 24/7 and warden cover 9-5

    Tina
    one bed flat/ bungalow: from £116.34 (HB) plus £6.12 (enhance HB) upto £135.7 (HB) plus £7.13 (enhanced HB). Variations are not due to type of property. We put WMCs upto fair rent vaulations when the are relet.
    two bed flat: £146.29 (HB) plus £7.70 (enhanced HB)

    Fair rent valuation:
    one bed flat/ bungalow: £143
    two bed flat: £155

    Local Housing Allowance: (these have recently increased, previously these were v low)
    one bed flat/ bungalow: £117.37
    two bed flat: £159.95

    in reply to: Trustee Handbook/Induction #169703
    William Clemmey
    Participant
    (1646)

    Lynne
    Happy to share our Trustee induction pack and our Trustee induction checklist with you
    I shall email you them
    William Clemmey
    chiefofficer@municipal-charities.org.uk

    in reply to: Carpet #169702
    William Clemmey
    Participant
    (1646)

    Sally
    We provide carpets in our homes
    When a resident moves out we either clean the carpet or if its worn we will replace it
    We see it as part of the service we provide to residents especially as carpeting can be so expensive
    William Clemmey
    Chief Officer

    in reply to: Recommendation for Solicitor Specialising in Almshouses #169701
    William Clemmey
    Participant
    (1646)

    We would recommend HCR law and their lead charity lawyer Rachel Gwynne
    She has been extremely helpful to us

    Charities and Not-for-Profit


    Happy to discuss further
    William Clemmey
    Chief Officer
    chiefofficer@municipal-charities.org.uk 07922508913

    in reply to: ARC concessionary TV Licences #168043
    William Clemmey
    Participant
    (1646)

    Debbie
    We have not had any problems

    Just refer them to the Governemt guidelines
    https://www.tvlicensing.co.uk/check-if-you-need-one/business-and-organisations/residential-care-homes-aud14

    Does your accommodation qualify for a concessionary licence?
    A care home
    Registered under the Care Standards Act 2000.

    An almshouse
    Where the building itself, land it was built on or charity was established before 1 November 1949.

    I guess if yours were built after 1949 there may be an issue

    William Clemmey
    chiefofficer@municipal-charities.org.uk

    in reply to: Self Employment Contract #166353
    William Clemmey
    Participant
    (1646)

    I am always concerned when Charities think they can employ somebody on a Self Employed basis

    You need to check on the Government checklist whetehr the post can be defined as self employed or not
    https://www.gov.uk/guidance/check-employment-status-for-tax

    Beyonfd that I think there is a moral question of who is the person working for. Having your own employees gives some form of control to the trustees. It also avoids them ending up having to pay back NI if the person turns out not to be eligible as a self employed person.

    William Clemmey
    Chiefofficer@municipal-charities.org.uk

    in reply to: Telecare Service #166352
    William Clemmey
    Participant
    (1646)

    Hi Sam
    We are in the process of upgrading from analogue to digital system. We use Warwick District Council:
    Sophie Meade,Lifeline Services, Landlord Services, Housing Services, Warwick District Council, own Hall, Parade, Royal Leamington Spa CV32 4AT
    Mobile: 07718 575762 Tel: 0300 3035573 e-mail: Sophie.Meade@warwickdc.gov.uk

    The full upgrade is to GMS – enabled digital telecare units, including new smoke detectors compatible with the digital lifelines.
    We are using the Careium’s Eliza S units which comprises a base unit and a wearable pendant Our units which are used round the homes (unit and pendant) use GSM. They have a roaming sim which picks up on the strongest signal in the area. They can in theory be used anywhere in the country as long as there is a good signal in the area, but they aren’t useable as a wearable device outside of the property.

    It is costed at approximately £11,000 for 46 flats and is being implemented one Almshouse at a time. We expect that the £11,000 investment will pay for itself within two years through savings from discontinuing unused landlines and transitioning to VOIP, which offers a monthly saving of over £674.
    We have already installed free WiFi in all of our flats partly funded by an Awards for All grant

    There are numerous telecare providers offering their services, so make sure you choose what’s best for your scheme. If you are satisfied with your current provider, see what they have to offer. Not only are you then familiar with the contact centre, but they will also have existing knowledge of your residents, rather than providing a completely new data base. Look for ease of installation, and simplicity of use for the resident. We also found it was beneficial to have a unit which was similar in design to the old one (albeit quite a bit smaller) This gave our more cautious residents confidence that they could use it.
    For small almshouses / housing providers who are also charities it is worth approaching the Awards For All scheme for help with the cost of moving to installing free Wi-fi for residents.

    Our approach is very simplistic and could be replicated by others.The biggest hurdle was the fear of the Scheme Managers in installing the units, having been used to quite a complicated install with the old units! We now find that we can replace on average three every half hour, and we are followed by our Handyman who replaces the smoke detectors at the same time. Because we are doing this in advance of digital switchover, we have the luxury of taking our time, catering for those residents who may not be available on a specific day, and completing one of our larger schemes before we move to the next.

    William Clemmey
    Chiefofficer@municipal-charities.org.uk

    in reply to: Reviewing employee pay #166293
    William Clemmey
    Participant
    (1646)

    Dear Lynne
    Very happy to benchmark our salary figures
    These are the ones from 1 April 2025

    2024 hourly rate 2025 hourly rate 2024 hours Total/week
    Scheme Manager £22.00 £23.10 30 £693
    Operations Manager £22.00 £23.10 30 £693
    Chief Officer £28.53 £29.96 20 £599
    Finance Officer £26.00 £27.30 22.5 £614
    Cleaner £15.89 £16.68 2 £33
    Handyman £16.48 £17.30 10 £179
    Handyman £16.48 £17.30 30 £519

    hope this helps
    William Clemmey
    chiefofficer@municipal-charities.org.uk

    in reply to: Housing Ombudsman Annual Submission #166207
    William Clemmey
    Participant
    (1646)

    Dear All
    Its just taken me less than 10 minutes to complete the annual submission once we had all the relevant paperwork on our website
    Just a lot of “Comply” ticks

    William Clemmey
    Chiefofficer@municipal-charities.org.uk

Viewing 15 posts - 1 through 15 (of 29 total)