Almshouses in Wiltshire Life

Wiltshire Life has just published the first of three articles by Gary Lawrence taking a look into the almshouse world, beginning with a visit to one of the oldest.

Lawrence begins his piece in the sitting room of Winifred Alford, an 88-year-old former hospital almoner who has lived at the College of Matrons almshouse for 18 years, having moved there from Donhead St Andrew near Shaftesbury where she felt no longer able to live on her own somewhere so remote.

” I feel very fortunate to live here, it is a beautiful building and it has so much history. I feel secure, I don’t have to worry about the upkeep or maintenance of a home and there are people close by should they be needed”

Winifred, resident

Wiltshire Life has kindly shared a copy of the article with us. Its beautifully and sensitively written and we look forward to their next articles that include Salisbury Almshouses, the Hospital of St John in Heytesbury and Zeal’s Almshouses. Please click here to read in full.

posted 6 October 2022


Heating advice notes


The challenge of sustainable heating was an important agenda item at a recent Peter Birtwistle Trust Almshouse Networking Event. They asked a local expert for his advice and have kindly made it available to the membership.

Our thanks to John Book of JRB Environmental Design Ltd for putting together the below notes and to Alison Evans, Executive Officer Peter Birtwistle Trust for sharing them with us.


Heating advice notes for almshouses

  1. The initial approach should always be taken as fabric first, i.e., to look at ways of improving the thermal properties of the buildings through the provision of double glazing, roof and wall insulation.
  2. Lighting should be looked at with the provision of LED lamps wherever possible.
  3. Look at the possibilities of introducing Solar PV panels for the generation of electricity, and/or wherever possible for the domestic hot water usage look at the provision of Solar Thermal panels connected into a twin coil cylinder.
  4. The heat source is the big challenge for us at the moment certainly with the drive to move away from fossil fuels, however, the following considerations should be made.
    • The initial thoughts are to try and changeover onto electrically based systems, but unless you can introduce the use of heat pumps which have a proven track record of providing 3kW of heat from 1kW of electricity, then as the cost of electricity is still currently approx., 3 times more expensive that gas, then any other electrically based systems may prove to be unaffordable to run.
    • Heat pumps take the form of 2 types, i.e., either air source heat pumps (ASHP) or ground source heat pumps (GSHP). Whilst GSHPs operate with a slightly better efficiency they are probably twice the cost to install than ASHPs simply because of the ground works required to either accommodate pipe loops or boreholes.
    • Ideally the use of heat pumps would need a 3-phase electrical supply although there are some single phase units available for domestic size ASHPs, but again the existing loading on the incoming electrical supply would have to be checked for capacity availability.
    • The only real further consideration for the use of heat pumps would be just what the existing heating system is that the present boiler is serving, as this would have been sized to provide the heat output with water supplied from the boiler at a mean temperature of 70°C, whereas heat pumps only provide a mean temperature of 50°C. This will mean that if you simply put say an ASHP onto an existing radiator system that you would have to run the system longer and lose any carbon benefits, whilst increasing running costs. Hence if heat pumps are to be looked at then the existing heating system may have also to be considered for replacement.
    • If the electrical supply is inadequate then the option may have to be to still remain with a boiler system, and where a gas supply existing then the consideration would be to look at the use of a ‘hydrogen ready’ gas boiler. New boilers are probably twice as efficient as old/existing gas boilers and hence there would be an immediate reduction in carbon generation in the order of 50%. We are currently being advised that a 20% hydrogen gas mix may become available in the next 2/3 years, through the national grid network system, and of course when this does so the already reduced carbon generation from any new/replacement gas boiler would be further significantly reduced.
    • Where gas is not available then the use of either a bio-fuel oil or a bio-LPG boiler could be considered, which would obviously show good reductions in carbon generation, albeit these costs are more expensive than conventional oil or LPG.
    • Considerations will need to be made as whether each almshouse has its own dedicated boiler system, or whether a group of almshouses is served from a common boiler plant.
    • If the almshouses are served individually then the foregoing comments would apply, if however, they are served from a common source, or whether this option may be worth looking into as an alternative, then the following other options could be considered.
    • Depending upon electrical supply capacity issues, it may be possible to consider ‘hybrid’ systems, having a mix of heat pumps and boilers with the heat pump providing enough heat to maintain a background warmth in the properties at say 15°C, with a hydrogen or biofuel boiler simply being used to raise that temperature to say 21°C when required.
    • Rather than considering direct heating from a central heat plant source to the existing heating and hot water services within each almshouse then an option would be to provide Heat Interface Units (HIU) within each almshouse, which are connected by heating flow & return pipework from the central heat source, which could still be a ‘hybrid’ system if supplies allowed.
    • Another option would be to provide to internal wall mounted water source heat pumps which would be served by an ambient water pipe loop which could be taken from any ground source available, or indeed a centralised heat pump system. This type of system is supplied from a water loop at say 30°C and then is converted internally up to normal heating boiler temperatures.
    • The use of programmable thermostat controls which can be accessed remotely would be essential to consider so that actual space temperatures and operating times may be assessed.

Summary Conclusions

Clearly whilst we all have a duty to try and reduce the carbon being generated from the heating and hot water systems, which will almost certainly require significant capital expenditure, it is also important that we should still consider making whatever heat source options are to be selected, that these are still affordable to run and maintain.

The first stage of any considerations for this would be to initially assess / survey just what the current systems comprise of along with structural assessment for thermal insulation, and of course types of lighting being used.


Note: The products/services and claims made above have not been evaluated by The Almshouse Association. Articles that recommend products/services are for information purposes only and are not endorsed by the Association. Information is provided for the general guidance of trustees and clerks, who should take their own professional advice where necessary.

posted 20 September 22


Registered Providers Network Meeting

The Almshouse Association’s Registered Providers Network met on 24th August 2022 to discuss the challenges facing this section of our membership.

The agenda included:

  • Challenge of decarbonisation
  • Cost of Living
  • WMC management

We would like to thank all members for participating; it was encouraging to get such a good turnout. A recording of the session can be found here for anyone not able to attend or would just like a recap on the discussions that took place.

If you have any suggestions for future meetings, please do get in touch via jackbaldan@almshouses.org.

Posted 25 August 22


Small grant makes a big difference

Sometimes a small grant can make a big difference. Trustees at the Old Windsor United Charities (Penny Royal Almshouses) were worried about the rising cost of energy and the impact it would have on their almshouse residents so looked into ways to help.

With money very tight for the charity, they sought the help of The Almshouse Association and were awarded a grant of £2,835.00 to install foam loft installation in their almshouse roofs.

On completion of the work, we put the following questions to the almshouse charity clerk:

What challenges was the charity facing before the project was completed?

In light of significant increases in energy costs, we assessed all of the almshouses to see if we could make them more energy efficient; this is particularly important as the residents pay their own energy bills. Once we accessed the loft spaces of two of the houses in the Victorian block – Nos 28 & 29 – we saw that less than 50% of their loft spaces were insulated with fibreglass, we believe that this is due to access issues i.e. water tanks and pipework blocking access. We wanted to remedy before the next winter to help the householders keep their bills as low as possible. After doing some research, we discovered that spray foam was the most energy efficient and environmentally friendly; it would also be easier to install given the issues with access.

Our priority has been to replace all the old windows and those that weren’t double glazed and we were keen to have the funds to complete this before the next winter. It was looking challenging to do this and install the loft insulation as the cost of windows has increased by a staggering amount over the last two years and is still increasing due to supply chain issues and inflation.

How was this affecting the residents?

The main issue for the residents was the expectation of incredibly high energy bills. As a charity, we wanted to do everything we could to try and make the houses as energy efficient as possible – the bills will still be higher, but the new insulation should save the residents up to 45% on their heating bills.

What work was completed utilising the grant?

The installation of spray foam insulation in the loft space of two of the almshouses (No 28 & 29) in the Victorian block.

What would have happened had you not been successful in receiving a grant or loan?

We would have needed to take the money from Reserves or delay other maintenance work that we planned for this year. We have had to take large amounts out of our Reserves over the last two years to pay for a backlog of maintenance work and for two very costly refurbishments. We are hoping that we can now return some of the funds taken from the Reserves this year; to protect funds for future residents; to hopefully continue to receive distribution payments from our investments to ensure that we do not need to increase the Monthly Maintenance Charge paid by the residents too much in a time of high inflation.

What have the residents said about the changes?

The residents were incredibly happy that we were able to get their homes’ insulation improved. They are all very worried about the increased cost of living and particularly the terrifying increase in the cost of energy. We know that they will really feel the difference once the weather gets colder.


Boiler Upgrade Scheme (BUS)

The Almshouse Association has recently held discussions with the Department for Business, Energy and Industrial Strategy (BEIS) and Ofgem regarding the eligibility of almshouse dwellings for the new Boiler Upgrade Scheme.

The scheme will provide “grants to encourage property owners to install low carbon heating systems such as heat pumps”. This includes:

  • £5,000 off the cost and installation of an air source heat pump
  • £5,000 off the cost and installation of a biomass boiler
  • £6,000 off the cost and installation of a ground source heat pump

This support would offer significant support to charities who may be considering installing some of these measures. However, the eligibility of almshouses is not clear as the broader category of social housing – defined as “low-cost rental accommodation – is not eligible. The Almshouse Association has challenged this definition as almshouses do not provide ‘rental’ accommodation.

Unfortunately, neither body has provided clear guidance beyond this point and have instead suggested that they would judge each application on a case-by-case basis. We would encourage members to apply for the scheme and to inform the Association of the outcome.

Details on the scheme can be found here.

Posted 18 July 22


Secrets of Essex almshouses

Bestowing unique and charming, yet affordable housing to the elderly for 1,000 years, Denise Marshall takes a closer look at the historic significance of the humble almshouse.

Published in the June 22 Essex Life magazine and online on 29th June 2022, Denise explores the almshouses dotted around Essex, finds out more about the long history of almshouses and who lives in them today. The article also includes and interview with Nick Phillips, CEO of The Almshouse Association.

To read the article, please click on the links below:

posted July 22


Registered Providers Network

The Almshouse Association’s Registered Providers Network met on 25th May 2022 to discuss challenges facing this part of the membership.

The agenda included:

  • Challenge of decarbonisation
  • Threats of changes to social housing regulation
  • Recruitment of trustees

We would like to thank all members for participating. If you have any suggestions for discussions at future meetings, then please get in touch with Jack Baldan via jackbaldan@almshouses.org.

A recording of the session can be found here.

Posted 26 May 22


Training: ARC TV Licences

Free Training: Accommodation for Residential Care TV Licences

TV Licensing has recently provided training for almshouse trustees on accessing the Accommodation for Residential Care (ARC) TV License. This came after a number of members had experienced difficulties in accessing the licence for their residents.

TV Licensing provides the following guidance on ARC TV licence eligibility:

“These concessionary licences apply to:

– Care/nursing homes – registered with the CQC or Care Inspectorate in Scotland.
– Sheltered accommodation/supported living.
– Almshouses.
The licence enables those living there to pay a flat £7.50 a year for their licence. To qualify they need to be aged over 60 (and either retired or working less than 15 hours a month) or be registered disabled. The presentation is roughly 15 minutes long, if you have any follow up questions please do contact Dan Cooper at the details provided on the presentation.

The Almshouse Association took them up on their offer and following the successful training session we have been provided with resources which should help members with this process. The slides provide an overview of eligibility as well as making applications and renewals. It is specifically tailored to almshouses and so should prove a useful resource for all those handling ARC licences.

Our thanks to Dan Cooper, Senior Communications Specialist at  TV Licensing for sending us the presentation. He is also happy to be contacted at daniel.cooper@bbc.co.uk in case anyone has any questions or would like to book a training session.

  • The slides can be found here.
  • Video link can be found here

posted 16 May 22


Building Safety Act 2022

The Building Safety Act (BSA) received Royal Assent in April and brings in a number of new provisions for the build environment following the Grenfell Tower fire.

The BSA works alongside the Fire Safety Act which also received Royal Assent in 2021. Most of the provisions of the Act are unlikely to impact most existing almshouses. Members who are undertaking a new building project are likely to have to consider some of the additional responsibilities placed on those involved in the building process.

The Act introduced a number of key provisions:

  • A Building Safety Regulator whose role is to enforce tougher regulations on buildings of 18m and over. The regulator will also look at safety standards in buildings of all heights.
  • Changes to fire safety laws which places additional requirements on Responsible Persons.
  • Changes to who is responsible for paying to fix building safety issues, i.e. the developer.
  • Extension of the Defective Premises Act, allowing building owners to claim against a contractor for defective work. This has been extended to 30 years for work completed prior to the Act coming into force, future work will have 15 years.
  • The Defective Premises Act will also be extended to include refurbishment and other work to existing buildings, so that contractors who undertake any work on a building will be required to ensure buildings are fit for habitation once work is completed.
  • Buildings below 11m and deemed to need remediation will be reviewed on a case-by-case basis.
  • Formal responsibilities are placed on those involved in the design, construction, and refurbishment of any building, placing greater powers on the regulator to prosecute non-compliance.

The new provisions will be introduced over the next 18 months.

The Government has produced several detailed factsheets which can be found here.

posted 24 May 22


Solar Farm Opportunities

The Almshouse Association has recently held discussions with Centrica, the parent company of British Gas, to explore the possibility of almshouse charities using their surplus land for solar farms or other green energy developments.

Centrica are currently looking to help members in this area which could provide an alternative funding stream for the charity, with the potential to use their land for solar farms and battery storage.

The charity would need to have access to either:

  • 75 acres+ for solar farms
  • 2-5 acres for battery storage

For either development, the land would need to be near a good grid connection.

If you are interested, you will need to provide the following information so that Centrica can check the suitability of the land:

  • the amount of land you would be looking to lease out
  • any existing energy solutions on the site (solar, windmills etc)
  • a company name that you trade under (likely just your charity name)
  • who would be involved in the decision-making for leasing out the site
  • a postcode for the land or some indicator of the land should it not be where the charity is based
  • whether there is a grid connection that you know of nearby or on the land and the capacity of it, if you know this
  • whether you have been in touch with other companies previously for a similar interest in the land.

The Almshouse Association continues to look for opportunities for members to make their charities more sustainable both environmentally and financially. We are working with a number of partners, including The National Trust and Historic England to provide suitable guidance in this area. The Association is not endorsing Centrica as a preferred partner and so members should also consider whether other energy providers may be looking to make similar investments. Members will also need to consider their own governing documents, local views and planning issues connected with these types of developments. 

Interested members can provide the above information to Jack Baldan via admin@almshouses.org or alternatively can get in touch with Simon Jobson via simon.jobson@centrica.com.    

Posted 24 April 22