Lessons Learnt – former Charity Commission CEO reflects

As Helen Stephenson CBE steps down from her position as CEO of the Charity Commission, in one of her final speeches as CEO, she reflects on 7 lessons she has learnt about the charity sector – one for each of her years in office..

  1. The role of charity in society
  2. No right number of charities
  3. The Charity Commission’s resources versus expectation creep
  4. The balance of regulation
  5. Scrutiny of charity leaders
  6. Volunteer trusteeship must remain attractive proposition
  7. Purpose-ride or die

Nick Phillips, CEO of The Almshouse Association believes that, for him, one of these reflections stands out as the most valuable and, in many ways, informs all the rest – Helen’s last comment on leadership and direction:

“When I reflect on what it is that makes the difference between a charity that succeeds and one that gets lost along the way, it is this: a great charity is one whose trustees and wider leadership, over time, are led always and alone by the charity’s purposes. Not by whim, fashion, or funding but by a shared commitment to delivering on the purposes that got the charity on the register in the first place.

This is easy to say, but it can be difficult to achieve day to day.

It requires consistent leadership and oversight by trustees who are prepared to support, help and hold to account their executive team. It requires confidence, resilience, and courage – including the courage to say no to funding or a contract that would lead the charity away from its core purpose.

Please, if you take anything away with you from what I’ve said today, let it be this: that as trustees you are first and foremost the steward of your charity’s mission. Whatever talent, experience or skill got you on the board in the first place – once you’re there, your purpose is the charity’s purpose. Don’t allow yourself to be swayed from that purpose by anyone or anything.” 

Helen Stephenson CBE

Having worked for and supported many charities over the years, CEO Nick Phillips agrees, commenting,  

Many charities succeed and achieve great things – all have had clarity of purpose in all they do. Almshouses have their Governing Documents that may include a Scheme, Will, letter of intent… but the key is the founders wishes and for almshouse charities, those wishes are, fundamentally, for the provision of warm, safe, secure homes for people in need.

“Where I have seen some charities fail is when they lose sight of their true mission. As one of our founders said when forming The Almshouse Association 78 years ago. “A good charity will always survive and thrive.” And no truer statement could be made for the many, many almshouse charities that have continued to stick to their mission of delivering their founders wishes, century after century – to provide safe, warm and affordable homes for people that need them.”

To read Helen’s speech, please click here: Reflections on my time as CEO – GOV.UK (www.gov.uk)


What is affordable housing?

Association CEO, Nick Phillips asks ” what is affordable housing?”

Back in 2015, our friends at Shelter asked this question and we are still wondering what the answer is.

The term ‘Affordable Housing’ is thrown around in all circles as if there is one defining measure. The world is complex and generalisations save time,  but there is a cost to having such a broad measure – the cost is the availability of truly, genuinely, affordable homes.

The Government sets a bar of affordable housing being less than 80% of market rents. Have you seen market rents? 80% of unaffordable is still unaffordable for most people on an average income, let alone basic wage.

Today, the average rent in London is circa £2,200 per month. Even with the higher Local Housing Allowance afforded to London residents,  most will be hundreds of pounds short every month. The shortfall is about 30% and this level of unaffordability is repeated across the country.

Instead of rent, almshouse residents are pay a weekly maintenance contribution (WMC). Most almshouse charities set their WMC to cover their costs and usually it’s within the Local Housing Allowance figure. This model of affordability dates back to the early days of almshouses and, in most almshouse charity governing documents, you will find the wonderful phrase that, in my mind, is a true measure of how affordable housing can be defined:

 “by living in this almshouse the residents will face no greater hardship”.

I have certainly not seen a better measure of affordability ….. and yet many local councils across the country still do not recognise almshouses as being ‘affordable housing´ in the same way some, less affordable, housing is being supported. When building new almshouses, some almshouse charities are still being required by the local council to pay an ‘affordable housing’ charge which is then paid out to other housing providers who are building houses that are defined as ‘affordable housing’, but often less affordable than the new almshouses being built!

We will be asking the next Government for proper recognition of affordable housing and proper recognition for almshouses. Let’s have an even playing field for the oldest form of genuinely affordable housing and this exemplar model of community housing. We will remind Government that almshouses contribute over £40m every year through reduced calls on state resources.


CEO Blog: Are we losing our way?

The Almshouse Association CEO Nick Phillips comments on the new homeless laws

Rarely do I comment on homeless issues, given the thorough coverage by our colleagues at Shelter, Crisis and other specialised homeless charities. However, when I read about the proposed new laws aimed at driving homeless people off the streets or be faced with prosecution, I couldn’t help but question if we are losing our way.

In a nation of great wealth, the sight of thousands of people enduring nights on our streets and hundreds of thousands residing in temporary accommodation prompts profound reflection. Who, I wonder, are these laws intended to punish?

Recent Government data has unveiled a stark reality: nearly 4,000 individuals slept rough on a single autumn night across England in 2023, marking a distressing 27% increase from the previous year.

This surge in rough sleeping is just one facet of a larger crisis, with an estimated 242,000 households grappling with various forms of homelessness in England. From sofa surfing to enduring temporary accommodation to facing the harshness of sleeping rough, the spectrum of homelessness casts a wide net of suffering. Recent research from Crisis sheds light on the harrowing experiences faced by those living on the streets.

Shockingly, nine out of every ten people sleeping rough have been subjected to violence or abuse, underscoring the urgent need for action to address this humanitarian crisis.

Surely we must consider the ramifications of implementing such laws?  OK, it would shield the majority of commuters, theatre-goers and ‘us ordinary folk’ going about our daily business from the heart wrenching sight of those having to sleep rough, effectively hiding the visible manifestations of homelessness from public view. If that is the objective, the law could work. Perhaps it is bad for tourism or seen as a shameful example of a failing system? But this concealment comes at a significant cost.

Pushing individuals experiencing homelessness into secluded, obscure areas could render them more vulnerable to violence and exploitation. Forced into the shadows, they would be at greater risk of encountering physical harm. Fear of prosecution could also mean others remain trapped in situations of domestic violence. What would the law punish homeless people for?

It’s probably fair to acknowledge that very few individuals opt to live rough as a deliberate lifestyle choice. The circumstances leading to homelessness are often complex and multi-faceted, rooted in systemic issues such as poverty, family breakdown, loss of job, lack of affordable housing and inadequate social support systems. As such, addressing homelessness requires compassionate and comprehensive solutions that address its underlying causes, rather than punitive measures that merely displace the issue.

In 1572, the Poor Laws were introduced to deal with the rising number of homeless people. It was felt that charity, and the Church could no longer manage. I do wonder if we are now at the point where the State is admitting it can no longer support the homeless and we need to re-engage and encourage philanthropy and the Church to step in where the state is not able to cope?

The wisdom shared by one of the founders of The Almshouse Association following the introduction of the Welfare State resonates profoundly with me: “almshouses were too important to leave to the State.” Indeed, evidence from across Europe, where almshouses disappeared as they were subsumed into the state housing provisions, supports this assertion. In light of their historical and ongoing relevance, it’s fortunate that almshouses – the oldest form of affordable community housing – persist in the UK today, providing over 36,000 people with safe and secure homes throughout the country.

With the evolving landscape of housing needs, philanthropic support is becoming increasingly vital to meet the growing demand.

Almshouses represent more than just a housing solution; they embody a tradition of community care and support that can be life changing for all generations. As we navigate the challenges of the contemporary housing crises, preserving and expanding the reach of almshouses would be one of the solutions to help resolve the housing crisis and support the homeless.

I agree with the law makers in one area – we should not have to see homeless people on our street – but we would rather know that they are in a warm safe secure home.

After all, it could happen to anyone of us, at any time...


SEMINAR: Trustees & Clerks, Tunbridge Wells, 10 Oct 24

Date: Thursday 10 October 2024, 9.30 – 3.30pm
Venue: Mercure Tunbridge Wells Hotel, 8 Tonbridge Rd, Pembury, Tunbridge Wells TN2 4QL
Cost: £95.00 per delegate. Includes refreshments and buffet lunch

Details: Guest speakers and staff from The Almshouse Association will be in attendance and will be pleased to give guidance and information. There will be an opportunity to ask speakers questions after their talk and throughout the day and to ask The Almshouse Association any questions in the Q&A session.

Parking: Free onsite parking, vehicles must be registered at reception upon arrival
Train Station: Tunbridge Wells – 10-minute drive to Mercure Tunbridge Wells
Bus Stop: Bus 297 from Railway Station stop D – 11 stops to Mercure Tunbridge Wells

  • Independent Living: What is meant by the term independent living. What is the procedure when trustees suspect a resident is unable to live independently. Case studies on independent living.
  • Trustee Recruitment & Understanding the Role: How to recruit successfully, where to advertise, the induction process and appointing a new trustee, understanding the role of a trustee and expectations of the role.
  • Good Governance: Understanding the key characteristics of effective governance of a charity by its trustees.
  • Resident Issues: The general principles of where a resident is becoming a nuisance to others.

Please contact admin@almshouses.org if you would like further information.


We strongly advise you to book early as the seminars are often oversubscribed.


Council Tax & Spring Budget update 2024

Please find below a summary of the Spring 2024 Budget and latest council tax news.

New rules on long term empty residential properties in England will come into effect on 1 April 2024, which will mean a property will pay double council tax if it has been empty for 12 months, (this is already the case in Wales and Scotland) rather than the current 2 years.  There are 3 exceptions to note: 

  1. Properties undergoing probate – this may be relevant to members who have been bequeathed property by donors. 
  2. Properties being actively marketing for sale or let – this will be relevant to all members who have empty properties and are looking for residents. 
  3. Empty properties undergoing major repairs or structural alterations. 

All 3 exceptions can provide up to another 12 months and The Almshouse Association considers (2) and (3) are of most relevance to members.   

The Association would urge members to keep records of any active marketing activities they are doing to fill vacancies, as well as major repairs and structural alterations. Should members have difficult in filling vacancies, please do not hesitate to contact our Member Services team to arrange for an advertisement to be posted on the Association’s website. 

Further details on the Council Tax premium for empty homes in England can be found here.

There were several announcements in the Budget which The Almshouse Association considers are of interest, which we will report on further, once we have more detail. 

  • 3.23 Following on from the £188 million allocated to housing projects in Sheffield, Blackpool and Liverpool at the Convention of the North on 1 March 2024, the Spring Budget allocates over £240 million to housing projects in London, unlocking up to 7,200 homes in Barking, New Life Sciences Hub and up to 750 homes in Canary Wharf.  Additionally, a new £20 million investment in social finance will build up to 3,000 new homes and improve capacity of local community groups to deliver housing. 
  • 5.60 Community Housing – The government is announcing investment of £20 million in a social finance fund to support the development of community-led housing schemes over ten years, subject to a business case. 

Also of relevance to Registered Social Housing Providers:  

  • 5.69 Stamp Duty Land Tax: Acquisitions by Registered Social Landlords and public bodies – Legislation will be updated to ensure that from 6 March 2024, registered providers of social housing in England and Northern Ireland are not liable for Stamp Duty Land Tax (SDLT) when purchasing property with a public subsidy and public bodies will be exempted from the 15% anti-avoidance rate of SDLT.  

Wider change for social housing – Right to Buy

  • 5.71 Allowing local authorities (LAs) additional flexibility in their use of Right to Buy receipts – The government will increase the cap from 40% to 50% on the percentage of the cost of a replacement home that can be funded from Right to Buy receipts. 

Further information can be found here.


In addition, the Chancellor made the following key announcements which the Charity Tax Group consider could also be relevant to charities in general: 

  • The VAT registration threshold for small businesses will increase to £90,000 from 1 April 2024, which will hopefully prevent many smaller charities from being drawn into the VAT net. 
  • The Government will cut the main rate of National Insurance Contributions for employees from 10% to 8%. The main rate of national insurance for the self-employed will reduce from 8% to 6% on Class 4 National Insurance Contributions.  Employers contribution levels are unaffected. 
  • Amendments have been tabled to the Digital Markets, Competition and Consumers Bill to allow charities to continue to claim Gift Aid on subscription contracts, which could otherwise have been affected by the provisions in the Bill.  

Michael Gove’s ‘Inside Housing’ interview

Almshouse Association CEO, Nick Phillips, comments on the Michael Gove interview in Inside Housing

That takes us to Mr Gove’s idea for how this could be achieved. Two streets down from DLUHC’s headquarters in Westminster is Page Street, one of London’s most striking housing estates. Its chunky, chequered blocks were the work of the Duke of Westminster, who was looking for a legacy. He gifted the lease to the council in 1929 and commissioned high society architect Edwin Lutyens to design homes specifically “for the working classes”.

A century later, as housing associations struggle to maintain their development programmes under economic pressure, Mr Gove says this altruistic vision for high-quality social rent homes might be reinvigorated. “We can look at some of the existing major landowners who are keen, out of a sense of stewardship, to provide more land for development, and who are keen to ensure that when that land is developed, there is a mix of genuinely affordable and socially rented homes, to do more,” he says.

Prince William’s initiative to use his private estate, the Duchy of Cornwall, for more social rent homes is one example, he suggests. “We are convening conversations with other major landowners in order to see if we can do more, because if you’ve got a whole society approach… then we can build on the progress that we’ve made.”

Extract from Inside Housing Magazine, published 5 March 2024, by James Riding

I read with great interest the Inside Housing interview (5 March 2024) with Michael Gove, Secretary of State for Levelling Up, Housing and Communities of the United Kingdom by James Riding.

In the frank piece, Gove sets out his course for social housing amidst a world of affordable housing offers that include a growing ‘for profit’ sector. As he mentions, we need more homes that people can afford – yes, definitely – but, as Gove says, it is not just about numbers –  it must also be about scale and community connection. How much better would it be if we can build affordable housing in the communities where the residents already have connections, reducing isolation and loneliness?

Michael Gove states that “By expanding the number of homes for social rent, you can reduce the housing benefit bill overall, and you can give people a sense of stability and community” 

We could not agree more with the sentiment of his message. More affordable – proper affordable – homes (not at 80% of market rents but at a level that does not create hardship for residents) are, without any doubt, desperately needed. And one of the ways this could be achieved is to help release the shackles placed upon the charity affordable homes sector (which includes almshouses).  Unlike large housing associations, these small-scale local housing models, that date back centuries and centuries, are providing people with affordable homes and enabling them to stay in their local communities.

Recent evidence shows that living in almshouse communities not only adds quality of life for residents, it’s also adding years to their lives while reducing costs for the healthcare sector.

Almshouses can be part of the solution to providing more affordable, community led housing that have amongst the lowest charges (they charge a weekly maintenance contribution, not rent) in the sector and consistently offer homes within strong micro-communities. Government would only need to formerly recognise the almshouse model as ‘affordable housing’ under the Governments planning policy and grant local councils permission to offer small plots of land for new almshouses to be built.

In today’s world of increased isolation, loneliness, lack of community and very limited affordable housing, the time to celebrate and support this valuable asset is now.

When Michael Gove says, “We absolutely need more homes for social rent,” …. almshouses can be part of the solution – they are  established, proven, and are one of our historic success stories. Recognising almshouses in the National Planning Policy Framework will free up local councils to support almshouses under Section 106 which will follow with more almshouses being built in the community, benefiting more people in housing need for generations to come.  

The next generation of almshouses may not be just for older people in need but for others who would benefit from warm, safe secure homes in strong communities. Indeed they now include young families, young single people, young people leaving care or refugees and the homeless.

I very much welcome the opportunity to speak to Michael Gove and to take him on a tour of some of the thriving almshouse charities in his area – it won’t disappoint!


AGM 2024

We are pleased to invite you to The Almshouse Association Seventy-third Annual General Meeting which will take place on 27 June 2024 at 11am via Zoom.

The AGM covers the main business and accounts of The Almshouse Association as set out in our governing documents and is open to all member charities.

Prior to the AGM, the nominated representative for each member charity will be invited to cast their vote. One vote per member charity.

  • To register to attend the AGM via Zoom, please click here.
  • Voting will take place via our survey app here. Note: voting will open once the financial accounts have been finalised

All votes must be received by The Almshouse Association by Tuesday 18th June 2024.

AGENDA

  • Reflection on 2023 – Willie Hartley Russell, Chairman of The Almshouse Association
  • Acceptance of Minutes of the seventy-second Almshouse Association AGM held on Wednesday 15 June 2023 at 1 Great George Street, London SW1P 3AA. Click here to access
  • Election of Board Members (Article 32 states that each Board member can serve for a maximum of three terms of three years then must retire and seek reappointment through voting procedure).
  • Presentation and Adoption of 2023 Annual Report and Accounts – The Almshouse Association 2023 Annual Report and Accounts will be posted here as soon as they are finalised.
  • Appointment of Auditors
  • Any Other Business
  • The next stage of the strategy – Nick Phillips, CEO of The Almshouse Association

Click here to download an electronic version of the invitation and agenda.

posted 11th March 2024


Attention: Registered Housing Providers

  • Awaab’s Law timescales for repairs consultation closes – 5 March – click here
  • Competence & Conduct Standard for SHP consultation closes – 2 April – click here

Association CEO, Nick Phillips met several of our Registered Housing Provider members to discuss our responses to these policies, which only affect Members who are Registered. There are certain principles that almost go without saying – but it is important when responding to these policies:

  • Almshouses are places where residents are safe and feel safe.
  • Almshouses residents are appointed by trustees.
  • Almshouse charities adhere to their Governing Documents and under the responsibility of trustees.

Awaab’s Law creates specific timescales for consultation and response to requests for repairs and communicating with tenants (residents) over progress of repairs. There is significant detail within the consultation proposals with crucial questions, most of which the group agreed with. The main area of concern is that under the proposals, trustees would need to start work on damp or mould within 7 days.

Given many member charities manage historic buildings, this may be unreasonable. There is a further requirement for trustees that are responsible for sending written reports, do so within 24 hours of investigation of a serious hazard. Where trustees do not have staff or there is a part-time clerk, where an issue arises, for example, on a Friday, it may just not be possible to meet these timescales. There is a phrase that is posed at the end of the proposal – such that “Should a defence of “all reasonable steps” be allowed in terms of exceeding timescales – The group thought – YES proportionate to size.

As such we would recommend our Registered Members respond to this consultation, with particular reference to the following, in relation to “Do you agree with these timescales”, as at present there is no differentiation between the working week and the weekend i.e. “working days”. These are a summary of the key questions but the detail is held in the consultation document and is worth reading.

  • Q.1,2,3 – (Members may wish to consider differentiating between Damp, Mould and Condensation and the other HHSRS hazards both in terms of severity and timescales).
  • Q.4 – Must investigate a potential hazard within 14 calendar days of notification by Tenant for all HHSRS Hazards not just Damp and Mould.
  • Q.9 – Must write to Tenants within 14 calendar days of notification of serious Hazard with written summary within 48 hours of identification.
  • Q.11 – Must begin work within 7 calendar days of report concluding.
  • Q.18 – Emergency Repairs must begin within 24 hours.
  • Q.20 – Landlord to provide alternative accommodation if timescales cannot be met.
  • Q.22– Should a defence of “all reasonable steps” be allowed in terms of exceeding timescales – (YES proportionate to size).
  • Q.24 – “Small net cost” implications of timescales. – (NO – emergency repairs at short notice cost more, especially if at weekends. Timescales do not differentiate working week to weekends or size of organization).
  • Other organisations such as the National Housing Federation and the Chartered Institute of Housing are also responding to Awaab’s Law consultation on timescales with similar concerns.

The ‘Competence and Conduct’ Qualification consultation, which is a concern to all small organisations. All housing providers that are Registered Providers (RSL) will need to have their (responsible) staff gain a grade 4 or 5 qualification that will take on average 300-360 hours work to achieve. These roles will encompass Senior Housing Executives (Strategic) and Senior Housing Managers) Management Operational) and/or include Service Providers such as agents.

Firstly the group was relieved to see that the policy has recognised that almshouses are run by volunteers and the consultation recommends that trustees of almshouse charities are exempt under Proposal 7. Yet the burden remains for clerks or whoever is acting as the responsible person in dealing with buildings and residents (in-house) or Managing Agents as “Service Providers”.

The case was made that a small charity may have a part-time clerk dealing with the residents and an external expert dealing with the buildings. As the policy is drafted and the consultation phrased, both parties would need to obtain a qualification. There is a small acknowledgement of the additional pressures for smaller charities (under 50 units), so they have 4 years for staff or consultants to become qualified or to have started the course.

Nick Phillips is meeting DLUC this week to raise these concerns before responding to the consultation. More consultations are in the progress and an update will follow via email or on our website. Do contact us with any specific concerns.


Housing Policy & Consultations

News update on recent Government announcements on Housing Policy and Consultations.

Note, the policies and consultations referenced below are general housing rather than anything with specific almshouse angles, so they are being posted on our website for members’ general awareness.

In a world first, developers in England are now required to deliver 10% Biodiversity Net Gain when building new housing, industrial or commercial developments. These rules apply to all major development planning applications from 12 February 2024. Small developments (under 10 dwellings) are exempt until 2 April 2024. 

There are a small number of exemptions, including “de minimus” if both (i) the development does not impact on any onsite priority habitat and (ii) if there is an impact to another onsite habitat, that impact must be on less than 25 square metres (e.g. less than 5m x 5m square) of onsite habitat with a biodiversity value greater than zero and on less than 5 metres of onsite linear habitat (such as a hedgerow). 

Biodiversity 10% gain is calculated against the pre-development biodiversity value of the land, which is based on metric data value inputs including habitat type, size, distinctiveness, condition and its location in the local area. These can be achieved on-site or off-site or as a last resort through statutory biodiversity credits. 

Significant on-site and all off-site gains will need a legal agreement with a responsible body or local authority to monitor the habitat improvements over the 30 year period.  

Visit: https://www.gov.uk/government/collections/biodiversity-net-gain

The Government has announced a £3 billion increase in a government-backed loan fund, with which it expects 20,000 new affordable homes will be built across England. The expansion of the Affordable Homes Guarantee Scheme, which provides low-cost loans to housing providers, will support thousands of new homes. For the first time, the scheme can also be used to upgrade existing properties, making them warm and decent for tenants. Providers will be able to apply for loans to carry out vital building safety works, such as the removal of dangerous cladding. 

Backed by the Department for Levelling Up, Housing and Communities, the now £6 billion fund will help housing providers access low-cost loans so they can expand their business, build more affordable homes and upgrade their existing stock.   Schemes involving conversion from commercial to residential use will be eligible.  Eligibility criteria applies, including the need to be a Private Registered Provider as defined in Section 80(3) of the Housing and Regeneration Act 2008 i.e. Registered Providers of Social Housing. 

Visit: https://www.gov.uk/government/publications/housing-guarantee-scheme-rules-affordable-homes-guarantee-scheme-2020/affordable-homes-guarantee-scheme-2020

The Government has instructed Councils in England to prioritise building on brownfield land as a priority, with planning authorities in England’s largest 20 cities and towns to be made to follow a “brownfield presumption” if housebuilding drops below expected levels.   

For Greater London, this will also include a review on the threshold for referral of a planning application of potential strategic importance to the Mayor of London, which is currently set at 150 dwellings. National Planning Policy will also be changed to give significant weight to the benefits of delivering as many homes as possible and taking a flexible approach in applying planning policies or guidance relating to the internal layout of development.  The Brownfield Developments consultation will run until 24 March 2024

Visit: https://www.gov.uk/government/consultations/strengthening-planning-policy-for-brownfield-development

The Government is running a consultation on changes to permitted development rights in England that allow for householder developments, building upwards to create new homes including on blocks of flats, the demolition of certain buildings and rebuild as homes, electric vehicle charge points and air source heat pumps. The PDR consultation will run until 9 April 2024. 

Visit: https://www.gov.uk/government/consultations/changes-to-various-permitted-development-rights-consultation