Policy & Governance update: May 2025

MAY 2025: A summary of the latest UK Government policy changes and news.

A reminder that there are local elections across the country on 1 May. There are 1,641 council seats across 24 local authorities up for grabs. All seats on 14 county councils and eight unitary authorities in England will be also up for election.

Many of these positions are responsible for local services – including housing, planning and social care.

Fewer people vote in local elections than general elections, but this does not make them any less important – decisions affecting your almshouse may be made by your local county council. Remember to vote!

Following the passage of the Elections Act 2022, the local elections on 1 May will take place with mandatory voter identification (ID). Voters will need to show an acceptable form of photographic ID, as listed on the Electoral Commission website.

Awaab’s law – part of the Social Housing Regulation Act 2023 – will begin to be rolled out in October 2025, and we recommend starting preparations now. Although the Act refers to tenants and landlords and to Registered Providers only, we believe it is best practice to adhere to the standards set.

From October 2025, social landlords will be required to address damp and mould hazards that present a significant risk of harm to tenants within fixed timescales. Additionally, they must repair emergency hazards, including those related to damp and mould, within 24 hours.

In 2026, these requirements will apply to a wider range of hazards, which have not yet been fully determined by the government.

There are a number of consultations currently available that members might be interested in.

Deadline 20 June 2025.

Deadline 2 May 2025

  • If you are a registered Supported Housing Provider or Exempt please do consider either responding directly or via the Association to the consultation on the Supported Housing (Regulatory Oversight) Act 2023.

Deadline 15 May 2025

The Almshouse Association is currently preparing responses to these consultations and will share our submissions with members in due course.

We’re pleased to report that there has been some encouraging engagement with MPs in recent weeks. Thanks to your efforts, several important questions have been raised in Parliament on behalf of almshouse charities. This is a significant step in ensuring our concerns and priorities are heard at the national level.

We would like to extend our sincere thanks to everyone who has taken the time to write to or email their MP. Your advocacy is making a real difference, helping to raise awareness and build support for the invaluable work almshouses do in communities across the country.


Grant funding of £3.2 million to advise churches on using land for housing

The Almshouse Association has been working with the Church of England to explore how church land can be more easily used for almshouse development. It’s a partnership that feels entirely natural – our two institutions share over a thousand years of interconnected history in caring for communities.

We’re pleased to share that the Church of England team leading efforts to deliver more affordable housing on church land have now officially launched their project – along with a new £3.2 million grant fund.

If you’re aware of a potential almshouse site on church land, this could be just the support needed to get things started.

Read more here:
🔗 https://www.churchtimes.co.uk/articles/2025/25-april/news/uk/grant-funding-of-32-million-to-advise-churches-on-using-land-for-housing


UPDATE from Housing Ombudsman

  • Housing Ombudsman Complaints Handling Code

The Almshouse Association understands that the Housing Ombudsman (HO) has sent an email to their members informing them that there has been a change in the submission date for year 2, which will mean that most members will not have to provide their year 2 annual submission until 6 months after their financial year end instead of 3 months.

Below is the email that has been sent to members today along with links to all the additional new guidance.

COPY OF EMAIL FROM HOUSING OMBUDSMAN TO HO MEMBERS
Changes to Complaint Handling Code 2025-26 annual submission dates

Dear landlord,

Thank you for completing the Complaint Handling Code annual submission form for 2024-25. It was an important process, which fulfils your statutory requirements against the Complaint Handling Code.

Feedback captured during a review of the process found the submission timescale challenging to meet due to various operational requirements. We also carried out extensive engagement work through in-person events and surveys to further understand the barriers landlords faced.  

We have listened to your feedback and made some changes for 2025-26:  

– submissions for landlords with over 1,000 homes to be provided by 30 September each year

– submissions for landlords with under 1,000 homes to be provided within 6 months after their financial year-end

– we have a new and updated annual submission form for 2025-26, which is now accepting submissions – please note the self-assessment questions have not changed

– we are developing more tools for the Member Responsible for Complaints and the next conference is 15 October 2025 – registration for this will be available soon 

– we have revised guidance and new FAQs to support landlords to complete the submission for 2025-26.
_____________________________________________________________________________________________________________

Link to: New Complaint Handling Code annual submission form 2025-26  

Link to: Guidance and supporting information  

____________________________________________________________________________________________________________
Complaint handling Code annual submission 2024-25

For landlords still due to submit for year 1, please continue to do so using the 2024-25 submission form.  

____________________________________________________________________________________________________________
Helpful links for year 2 submissions:
https://www.engage.housing-ombudsman.org.uk/complaint-handling-code-annual-submissions-form-2025-26
Complaint Handling Code Annual Submissions Form
Guidance on annual submissions
Self-assessment guidance
Complaint Handling Code 2024 FAQs

NOTE: A meeting is due to take place between The Almshouse Association and the HO at the end of this month when we will be discussing ways in which the whole process can be made simpler and more proportionate for our member almshouse charities.



NEW WEBINAR: Independent Living

Wednesday 14th May at 10.30 am

The Almshouse Association is delighted to welcome Almshouse Association Panel Consultant, Lisa Watson-Cook (Partner) Rachel Gimson (Partner) & Nicole Ridgwell (Partner) from Lester Aldridge LLP. They will be hosting a free webinar on the topic of Independent Living and will be covering:

  • Residents not wishing to give up their almshouse
  • Lack of understanding on the part of local authorities about charities not providing care
  • Hospitals discharging residents despite care not being available at the almshouse
  • Relying on wardens & family members for care

You will have the opportunity at the end of the webinar to ask Lisa, Rachel & Nicole any questions on this topic.

To register for this webinar please click on the below link:

https://us06web.zoom.us/webinar/register/WN_Nfm0ohpFT9-xpR9dzQM4fg

After registering you will receive a confirmation email containing information about joining the webinar.


Government magazine features almshouses

As part of our ongoing government engagement strategy, we have spent the past year cultivating meaningful relationships with Members of Parliament. We are, therefore, delighted to share that our efforts have culminated in the publication of an article in The House Magazine February 2025 issue.

Established in 1976, The House occupies a unique and respected position within Westminster as Parliament’s own magazine. With contributions from award-winning journalists, leading policy experts, and parliamentarians themselves, and guided by a cross-party advisory board of MPs and Peers – it stands as the publication most intimately connected to the heart of British political power.

See below to read the article.


‘Life in Bloom’ Photo Competition!

Photo Competition

Spring is in full bloom, and so is the spirit of togetherness! We’re thrilled to launch our latest Photography Competition — a celebration of community and good neighbours.

It’s time to grab your camera, step outside, and capture the heart warming moments that make our shared lives so special. Frame the beauty of connection with one of these inspiring themes:

📸 Over the Garden Fence — Conversations that bloom as beautifully as the flowers.
Tea with Neighbours — The simple joy of a cuppa and a chat.
🤝 Friendship — Smiles, support and the bonds that brighten our days.
🌿 Garden Days — Hands in the soil, arms full of colourful blooms, hearts in the community.
❤️ Community Spirit — The magic of people coming together.

Ready to capture the magic of community and connection?

Submit your entry today and share the moments that matter. Simply choose a theme that reflects your photo, add a short caption to describe your photograph and sent with your name and charity details to gerryharmon@almshouses.org. We warmly welcome both members and residents to take part!

A panel of judges — including a professional photographer — will select our winner and runner-up.

🎁 Prizes
Winner: A luxury afternoon tea voucher worth £150 and framed certificate
Runner-up: A £50 M&S gift voucher and framed certificate

So grab your camera, embrace the sunshine, and start snapping — we can’t wait to see your beautiful moments of Community and Good Neighbours!

🗓️ Competition closes: 29 August 2025 – Winners announced: 3 October 2025

Terms and Conditions apply. Find full details on our website here.


Building consensus on almshouses and Planning Policy

This week, The Almshouse Association CEO, Nick Phillips met with Joanna Averley, Chief Planner at the Ministry of Housing, Communities & Local Government (MHCLG), to discuss the almshouse model and its potential integration into the next iteration of the National Planning Policy Framework (NPPF).

The meeting was constructive, focusing on both central and local government perspectives on risk and confidence in the charitable model. Nick highlighted the challenges that almshouse charities face in aligning with the current regulatory framework for social housing and proposed a roundtable discussion involving MHCLG, the Charity Commission and the Chief Planner to explore a practical, proportionate solution. Joanna expressed strong interest in the Code of Practice and has requested further information.


EPC/MEES Regulation Review – Sector representation update

The Almshouse Association CEO, Nick Phillips, recently met with key partners at the Historic England Offices in London to discuss the forthcoming review of the Energy Performance Certificate (EPC)/ Minimum Energy Efficiency Standards (MEES) regulations, in collaboration with representatives from Historic England, the National Trust, The Crown Estate, CCLA, Church Commissioners, and others. The meeting focused on proposals under consideration by the Ministry of Housing, Communities and Local Government (MHCLG) and the Department for Energy Security and Net Zero (DESNZ), which include significant potential changes to the legislation.

Key elements of the proposals include:

  • raising the spend cap to £15,000
  • adopting a “fabric first” approach to energy efficiency
  • extending the regulations to cover short-term lets.

These changes could have considerable implications for member charities. Throughout the discussions, we strongly advocated on all relevant aspects, making the case for the unique needs and circumstances of our members. While supporting the broader drive toward improved energy efficiency, we emphasised the importance of ensuring that almshouses remain financially sustainable.

We will be submitting a formal response to the consultation on behalf of our members, ensuring that your voices are heard in the regulatory process.


Historic England: A Guide to Managing Change

We are pleased to announce that Historic England has published their eagerly awaited advice note: Historic Almshouses: A Guide to Managing Change.

The advice note suggests how the heritage significance of almshouses can be conserved as proposals for upgrading are developed.

As times change and the need for affordable accommodation is widely felt, provision of appropriately accessible and comfortable homes with contemporary standards of accommodation, allowing residents to remain independent in their homes for as long as possible, is essential. Almshouses derive a distinctive form from their use in providing communal housing, which has continued for centuries. This advice note suggests how significance can be retained while supplying more comfortable and appropriate housing.

Contents

  1. Introduction
  2. What are almshouses?
  3. Historical overview
  4. Legal and policy background
  5. An approach to change in almshouses
  6. Characteristic changes to almshouses
  7. Applications for change
  8. Further reading

Published 7 April 2025

Download here: Historic Almshouses: A Guide to Managing Change (PDF, 1.07 MB)

The advice note is accompanied by case studies (see below) illustrating good practice in developing proposals for development works affecting listed almshouses.

Case studies

The following case studies accompany the advice note and illustrate good practice in developing proposals for development works affecting historic almshouses.

As proposals for change should be developed following the staged approach given in section 7 of the advice note, a brief historical and architectural background is sketched in, followed by a discussion of the need for change in each case and how the proposal conserves significance and avoids harm.

Special thanks to all the almshouse charities who helped Dr Richard Morrice write the case studies and allowed him to photograph their buildings.

Accessibility

If you require an alternative, accessible version of this document (for instance in audio, Braille or large print) please contact us Customer Service Department Telephone: 0370 333 0607 Email: customers@HistoricEngland.org.uk


Policy & Governance update: April 25

April 2025: A summary of the latest UK Government policy changes and news.

On 26 March, Chancellor Rachel Reeves announced her plans for the UK economy in the House of Commons. Of note to our members are:

Welfare Reforms

  • Health-related universal credit for new claimants, which was already due to be cut from £97 to £50 per week from April 2026 will now not rise with inflation until after 2030.
  • Existing claimants’ health-related payments will be frozen at £97 per week until 2030, with a new top-up payment introduced for those with the most severe conditions.
  • The standard allowance for universal credit will rise by £14 a week by 2030, instead of £15 a week.
  • There will also be a stricter eligibility test for personal independence payments (PIP), the main disability benefit, from November 2026.

Social Housing

National Living Wage and National Minimum Wage increase on 1 April.

  • The National Living Wage has gone up by 6.7%, from £11.44 to £12.21 per hour
  • The National Minimum Wage for 18 to 20-year-olds has increased by 16%, from £8.60 to £10 per hour
  • The National Minimum Wage for under-18s has gone up by 18%, from £6.40 to £7.55 per hour
  • The apprenticeship rate, which applies to eligible people under 19 or those over 19 in the first year of an apprenticeship, has increased by the same amount

Employers’ National Insurance contributions increase on 6 April.

  • the employers’ National Insurance rate went up from 13.8% to 15%
  • the threshold that employers start paying National Insurance on an employee’s earnings fell from £9,100 to £5,000 a year
  • the employment allowance has gone up from £5,000 to £10,500 a year – allowing organisations to claim back National Insurance up to the allowance limit
  • the previous rule that employers with NICs liability of more than £100,000 per year could not claim the employment allowance has been scrapped.

We recently published guidance on The Heat Networks (Market Framework Regulations) (Great Britain) 2025. Next year, the regulations are expected to come into effect and almshouse charities with communal boilers that provide heating to multiple occupancies will need to comply. It’s essential for these charities to be aware of their responsibilities under the new regulations. While some details are still uncertain, we’ve composed a fact sheet below with the information available so far.

Read it here.

Many neighbourhoods are updating their Local Plans. The Local Plan guides decisions on future development proposals and addresses the needs and opportunities of the area. These will often ask questions about the provision of social housing, and so members are encouraged to respond to planned surveys. These can be found on local county council websites and so it is worth checking with your local district council to see if you can get involved. By including a specific request to see almshouses form part of the Local Plan this can set a marker for future opportunities.

There are a number of consultations currently available that members might be interested in.

Deadline 20 June 2025.

Deadline 2 May 2025

Deadline 15 May 2025

It is unlikely the Economic Crime and Corporate Transparency Act 2023 will apply to members. This is because the Act applies only to large organisations who satisfy the following criteria:

  •  must meet two of three principles: turnover of more than £36 million, a balance sheet of more than £18 million and/or more than 250 employees.

However, our interpretation is that the most likely consequence of the Act is that if/when members file their accounts with Company House the system might look different than in previous years, as the Act requires a more proactive Companies House with the power to scrutinise and verify company information.

In this regard it might be best practice to ensure that:

  • All members filing documents with Companies House are verified. This can be done via verifying their identity using the GOV.UK One Login either online or at the Post Office.
  • The charity has an ‘appropriate address’ as the registered office and email. Under the Act, a PO box would no longer be acceptable for example. The addresses must be regularly checked for mail by the charity to be compliant.

Currently this process will be voluntary from 8 April 2025, but we believe that this may be mandatory in the future for new and existing directors (Autumn 2025, but no exact date given yet).

The act acknowledges that many charities will be too small to be regulated under the Act, and instead recommends that charities take appropriate steps to prevent fraud – new guidance has also been added to The Charity Commission’s internal financial controls on how to protect your charity from fraud.

If members require further, more professional legal advice, our panel of consultants might be best placed to help. They have all previously worked with and been recommended by other member charities.