Tenant Satisfaction Measures: Government Survey

The Association is seeking members’ views (Registered Providers and interested non Registered Providers) on a Government Consultation on the introduction of Tenant Satisfaction Measures (TSM) for Registered Providers.

The aim of these measures is to:

“give tenants meaningful information about their landlord and help the regulator ensure that landlords meet the new consumer standards.”

Full information on the consultation can be found here.

Members will note that the document references “landlords” and “tenants” throughout, but the Regulator is well aware of the unique status of almshouses and uses these terms as a catch-all. We are keen to see what elements of the proposed changes may be suitable for almshouse charities to adopt as best practice, without infringing on the almshouse model itself.

So that we can develop a response which represents the view of the membership we would welcome input from all our members, this will affect Registered Providers, but we welcome views from non-Registered Providers on this issue. It is important to consider:

  • Do you agree with the suggested changes and why?
  • What impact would these changes have if implemented?
  • How would the changes impact the unique status of almshouses?

To help you we have created a briefing which summarises the main points of the consultation.

We would ask for any contributions to be made by February 1st 2022 to jackbaldan@almshouses.org so that we can complete our submission and allow time for members to scrutinise it. Thank you for you time and contributions.

Posted 10th January 2022


Garden Parties Galore!

As we draw a close to 2021, the year of The Almshouse Association’s 75th anniversary of supporting and representing almshouse charities, the stories and photographs of celebrations from almshouse charities all of the UK are still coming in.

It gives us great pleasure to share more happy ocassions with you ….

The Charity of Marjorie Hurst were one of the first almshouse charities to join in our 75th celebrations and their story made news in the Knutsford Guardian

Rick Dallimore, chairman of the Marjorie Hurst Trust, said:

“The tea party was attended by 20 residents and friends along with trustees. It was a real success with homemade scones and cakes and a good deal of talk over many cups of tea. The sun shone and everyone had a good time. After such a long time in lockdown it was a wonderful opportunity for everyone to meet in a relaxed and happy way.”

The oldest resident aged 98 joined the celebration.

“We have a lot to thank Marjorie Hurst for,” said Rick. “She left four cottages to the trust and some money.Now thanks to the hard work of Cllr Bert Grange we have six flats as well. He was a very popular man with lots of vision and determination. Many Knutsfordonians will remember him well”.

Garden party celebrates generous bequest of cottages and flats | Knutsford Guardian

Kathryn Warner, Clerk to the Trustees, Charity of Ann Edwards Diocese of Gloucester wrote in:

I just wanted to let you know that we held a small event in the courtyard of Ann Edwards Mews last Friday. We took the opportunity of reasonable weather and the relaxing of Covid restrictions to invite the residents to meet together, admire the beautiful gardens, and welcome the new residents who’ve moved in during and after the lockdowns. A few members of staff, and the scheme gardener, came along too, and we enjoyed tea and cake, sandwiches and crisps provided by the residents, who seemed to enjoy getting together again after such a long time. We also took the opportunity to celebrate 75 years of The Almshouse Association with them. Sadly, I forgot to take any photos in the excitement of the occasion! But I thought you might still like to know what’s been happening!

Double celebrations at The Bakewell Almshouses, St John’s Hospital

Trustees of The Bakewell Almshouses were presented with a donation of £8,000 during their celebrations for the 75th Anniversary of The Almshouse Association.

A happy and sunny event was held in the gardens of the South Church Street homes, with plenty of tea and cake!

The Revd. Canon Tony Kaunhoven, chair of the former charities, with Dr Jeff Marsh, trustee of the group, presenting the cheques to the trustees and clerk of The Bakewell Almshouses, along with some of the residents

They also made the local news – twice!

The Bridport Charities almshouses provide accommodation to residents in 13 Flats over two sites. 

Trustees and residents enjoy a garden party in the lovely South street garden in July. 

The Davenport Homes

The Davenport Homes held an afternoon tea and welcomed their local MP Saqib Bhatti to celebrate the refurbishment and opening of their communal lounge after lockdown, and the 75th Anniversary of The Almshouse Association.

L – Mr Bhatti with residents in the refurbished hall; C – Mr Bhatti with chairman David Corney, resident Yvonne Kerr and The Almshouse Association Patron’s Award plaque from 2018. R: Photo 3 Mr Bhatti with trustees. Mike Holford, Graham McGuinness, Jan Cove and Mary Spencer

Drayton Parochial Charities 

When resident and trustees met up for the first time in a long time, there was lots of news to catch up on at the party in Abingdon!

Click here for more almshouse charity celebrations


Tea parties bring Sutton Coldfield residents together

News from The Sutton Coldfield Charitable Trust (SCCT)

Tea Party Events bring almshouse residents together for the first time since the pandemic, as Trust’s Annual Review is released.

Sutton Coldfield Charitable Trust (SCCT) held a special tea party for residents of its 46 almshouses following the lifting of Covid-19 restrictions this autumn.

Almshouse residents, with Pamela Johnston (right)

Guests at the Residents’ Tea Party were treated to afternoon tea, coffee, cakes, sandwiches, and music. For some residents, it was their first opportunity to see one another in over 18 months, due to Covid-19.

The Tea Party was one of three separate events organised by almshouse Manager Pamela Johnston, with almshouse wardens Marie and Michael. A number of trustees joined Pam at the events, alongside Tina Swani, Chief Executive of the Trust, and trustee Ammo Singh.

Pamela Johnston MBE JP (Almshouse Manager), Tina Swani MBA FCIM (Chief Executive of the Sutton Coldfield Charitable Trust/SCCT), Ammo Singh (Trustee). 
 

Almshouse Manager Pamela Johnston commented: “The residents have greatly missed our regular social gatherings during the past eighteen months, and it was a pleasure to organise the tea parties where they could meet and socialise in person whilst maintaining sensible protocols. I know that they thoroughly enjoyed the events.”

The event coincided with the 75th Anniversary of The Almshouse Association.

While Covid-19 has seen management exercising extra caution to protect its residents over the festive season, Christmas hampers have also been arranged to spread some cheer amongst  almshouse residents.

With 2021 coming to an end, the Trust will also be releasing its 2020/2021 Annual Review, highlighting its many achievements throughout the year. The Review details the total grants awarded, which came to approximately £1.1m in 2021. This includes over £73,000 in school uniform grants, with almost 50% more local families in poverty receiving grants to buy school uniforms in 2021.

For many years, the Trust has supported local residents in sheltered or retirement accommodation with a contribution towards their Festive Celebrations. This year, 21 groups were awarded grants totalling £14,171.

The Trust remains committed to major ongoing expenditure to maintain and improve its almshouses and resident’s facilities. With the release of their Social Needs Review coming in spring 2022, the Trust will gain invaluable insight into Sutton Coldfield’s most vulnerable local communities too, which will heavily influence their long-term strategic decisions and plans. The Trust recognises that the outcome of the Review will be of interest to the wider community and statutory agencies, and therefore aims to hold dissemination events from spring 2022.


170th Anniversary celebration

The Perry Almshouse Charity

Trustees and residents in Winterbourne celebrated the 170th Anniversary of their beautiful Grade II listed almshouses as well as the 75th Anniversary of The Almshouse Association.

The stunning cake! ©Barbara Evripidou/FirstAvenuePhotography.com

A garden party was held in beautiful sunshine and, to commemorate this very special occasion, a Hawthorn tree was planted by Dee Russell-Thomas, Deputy Lord Lieutenant of Gloucester.

Dee Russell-Thomas, Deputy Lord Lieutenant of Gloucester plants the commemorative Tree ©Barbara Evripidou/FirstAvenuePhotography.com

Dan Norris, Mayor of the West of England, cut a fabulous celebratory cake along with the longest resident, Monica Cannings, who took up residency in 1990.

Jack Lopresti, MP, installs the commemorative plaque©Barbara Evripidou/FirstAvenuePhotography.com

Other attendees included Nick Phillips, CEO of The Almshouse Association and Jack Lopresti MP who installed a commemorative plaque, as well as local South Gloucestershire and Winterbourne Parish Councillors who have given their support to the almshouse charity.

Built and conveyed in 1851 by a local benefactress, Mary Anne Jones, The Perry Almshouse Charity almshouses have been a local landmark and have housed those in need within the ancient parish of Winterbourne for 170 years.

The almshouses were named by Mary out of respect for her grandfather – the local Squire, William Perry.

L: Trustees and residents enjoy lunch; C: Dan Norris, Mayor of the West of England and Almshouse resident, Monica Cannings, cut the celebratory cake; R: Revd. Malcolm Strange, Chair of Trustees with Nick Phillips, CEO of the Almshouse Association

Top picture: Monica Cannings (longest resident), Dee Russell-Thomas (Deputy Lord Lieutenant), Jeanette Climmer (guest) and Janet Saunders (resident)

Click here for more almshouse charity celebrations


Cake and collaboration at the Andros Almshouse Networking event

A beautiful celebratory cake, made by a 95 year old resident, was shared at a successful networking and celebratory event.

The trustees from the Andros Almshouse Charity in South Chailey hosted an informal breakfast network event in September 2021 which took place at Grantham Close, where the charity have 35 flats, currently giving homes to 41 residents.

The event was an outstanding success, and welcomed trustees from local almshouses, including Haywards Heath, Ardingly and East Grinstead.

It was wonderful to meet everyone and hear all about their charities and the history behind them. The outcome of the meeting was unanimous, agreeing that they would like to continue to collaborate, enabling everyone to share knowledge, growing bigger and better and raise the profile of almshouses in their local area and throughout the country.

The trustees of the Andros Almshouse Charity are working closely together to work towards a greener future by looking at heating upgrades, bicycle sheds and electric car points. They are passionate about their carbon footprint and keeping up-to-date with changing developments.

Jill Bailleux (Chair), Pat Stepney (Resident), Kate Ellis (Scheme Manager)

They are also enthusiastic about working closely with The Almshouse Association and want to share practices and experiences with others. With this in mind, they are aiming to become a Regional Champion for the South East region.

They were extremely pleased to host this event in their newly decorated residents centre and enlisted the services of a local caterer who provided an outstanding breakfast using local Sussex produce.

Like many big events this year, their plans for the 75th Anniversary celebrations have had to be postponed to next year. However, they took the opportunity to have a beautiful celebratory cake made by 95 year old resident Pat Stepney, who has lived happily at Grantham Close for 37 years.  

They were also joined by many other residents for tea and coffee and to enjoy a slice of Pat’s delicious cake!

Click here for more almshouse charity celebrations


Wivenhoe Housing Trust

A Celebration Event at Jonathan Feedham Court

Held on Saturday 18th September 2021, the event was to mark the completion of the new courtyard with its raised flower beds, new paved surface and seating for the seven residents in this set of almshouses, one of two sets managed by the Wivenhoe Housing Trust.

The trustees also turned it into an opportunity to mark The Almshouse Association’s 75th Anniversary by choosing a 1940s themed party, which was held in the new courtyard.

Vice chair of the almshouse charity, Bob Needham, brought his colleagues from the Wivenhoe Hoolies to entertain the 30 or so people who came. The Hoolies are a local sea shanty group, which was appropriate as Jonathan Feedham was himself a sea-faring man and whose legacy funded the building of these particular 7 bungalows with preference for people with maritime connections.

Wivenhoe Hoolies

To everyone’s delight, The Hoolies sang a sea shanty especially written for the almshouses,

Nick Phillips, CEO of The Almshouse Association, was delighted to be able to attend, along with the local Mayor, Cllr Andrea Luxford Vaughan.

Guests included residents from both almshouses, trustees and additional people related to the almshouses.

Guests enjoying the day

Ashtead United Charity Garden Party

Almshouse Association Honorary Treasurer, Simon Ling FCA sent us in photos of the Ashtead United Charity Garden Party.

A fabulous day was had by all as the sun shined. The marquee and chairs were borrowed from the Church and the tea, including the magnificent cake, was provided by the lady who also runs the Church cafe.

Chairman and Rector of the Parish of St Giles and St George Ashtead, Richard Jones, cutting the cake.
Local MP, Chris Grayling, chatting to trustees and residents

Click here for more almshouse charity celebrations


EPCs – Association’s Statement on EPCs

Over recent years The Almshouse Association has received a number of enquiries on the subject of EPCs and their requirement with regards to almshouses.

We have sought expert opinion in order to offer best guidance. Our ability to offer guidance has been complicated by contradictory opinions from government and independent experts.

In guidance we published on our website in 2019 we stated that, for almshouse charities with existing residents, a new EPC is not required but, since 2008, an EPC is required for new occupations/residents and, whilst these laws do not specifically mention almshouses, consistent advice from the (then) Ministry for Housing Communities and Local Government stated that almshouses would be required to follow this legislation.

There has been some confusion with regards to the legislation which is relevant in this situation.

  • The Energy Efficiency (Private Rented Property) (England and Wales) Regulations 2015 relates to the requirement of a private rented property needing to achieve an EPC of E or above.

    Since almshouse accommodation is not ‘rented’ accommodation, we believe there is scope for almshouses to be excluded from the regulation. This is in line with the majority of Housing Associations and local authorities who are also exempt.
  • There is, however, a requirement to obtain an EPC when introducing a new resident as covered by The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007.

    Although almshouses are not specifically mentioned, independent advice suggests that almshouse do need to follow this guidance when introducing a new resident. The Association does not believe that trustees must provide a copy of the EPC as standard, rather that it should be provided if requested.
  • The Government’s recent White Paper regarding the transition to net zero made a number of suggestions regarding the requirement for social housing landlords to reach EPC C by 2030 and banning the installation of new gas boilers. Specific confirmation of these policies, however, is yet to be made.

    At this present time, it is not the opinion of The Almshouse Association that members will be required to reach EPC C by 2030.
  • If a member is managing a Listed Building the situation is much less clear. The Association will continue to push for firm guidance on this issue.

In summary, the situation is frustrating in that Government has not provided the necessary clarity for us to reassure our members. What is clear, however, is the general direction of travel when it comes to the wider green agenda.

As such, The Almshouse Association would recommend that members do get an EPC for their dwellings as this is likely to be a useful tool in meeting the requirement of trustees to ensure the long term viability of the buildings you manage. The EPC will also allow members to make long term plans for your charity when it comes to implementing suitable energy efficiency measures.

Posted 13 December 21


Heat & Building Strategy Overview

The Government recently announced its long awaited Heat and Building Strategy. This strategy sets out the direction for decarbonisation of housing and other buildings across England as the Government looks to meet its net zero targets by 2050.

The key takeaways of the strategy are:

  • Intention to phase out the installation of new gas boilers from 2035 by making carbon free alternatives, such as heat pumps, cheaper.
  • For homes not connected to the gas grid, the Government has published a consultation which could see no more fossil fuel heating systems installed from 2026.
  • Emphasis on ‘no and low regrets action now’ with a focus on properly insulating buildings to ensure that less energy is needed to heat up homes.
  • Transition the current energy levies, which make gas cheaper, to electricity.
  • Develop heat networks which would see heat transported to buildings via a central source, particularly in high density areas.
  • Look into the suitability of hydrogen within the future heat network, with a strategic decision due in 2026.
  • £3.9bn in funding to support the green transition until 2025. This includes £800m for the Social Housing Decarbonisation Fund, £950m for the Home Upgrade Scheme, £450m for the Boiler Upgrade Scheme, £338m on the Heat Network Transformation Programme and £1.425bn to the Public Sector Decarbonisation Scheme.
  • Desire to see ‘as many homes as possible’ in England reach EPC C rating by 2035, with fuel poor homes expected to reach this target by 2030. In Wales, the Government expects social housing landlords to reach this target by 2030.
  • A review of how energy efficiency can be included in the new Decent Homes Standard.

> The Almshouse Association will continue to monitor developments of the Heat and Building Strategy and will make members aware of any impending legal changes which may affect them.

> The Association is also looking into what support it can offer to members with regards to retrofitting.

The full Heat and Buildings Strategy can be found here.

Posted 13 December 21


Christmas Fund 2021

Over 70 years ago, Major Allnatt, a successful businessman and philanthropist who worked closely with and supported our founding General Secretary, Leonard Hackett, left a Christmas legacy to the Association.

Residents at Saffron Walden almshouses receive their Christmas vouchers – 2020

The Almshouse Association invested the money to support his wish that every Christmas, gifts were given to almshouse residents over 90 years old.

He wished his name to remain a secret until his death, many years ago now, but his legacy has lived on and it gives the Association great pleasure to continue to honour his wishes every Christmas.

It is fair to say that when The Almshouse Association Christmas Fund* began over 70 years ago there were a lot less 90 year olds in almshouses; this year we have a wonderful, record number of almshouse residents over 90 who will shortly be receiving their Christmas gift.

Member Support Officers (and part-time Christmas elves), Susan and Danielle (pictured above) have been busy collecting all the names and posting out 688 Christmas gifts to the delivery elves at 135 almshouse charities!

Residents at Philipot’s almshouses receive their Christmas vouchers – 2020

*We hope to be able to continue this tradition for many years to come, however this year for the first time, the Association has needed to top up the fund to ensure that as many 90+ year old residents as possible receive a Christmas gift. If you would like to support the Christmas Fund or you are thinking about leaving a legacy in your will, please do get in touch.

Posted 7 December 21