Trustees and Clerks Seminar: 23 Mar 23

23rd March 2023, 9.30am to 3.30pm
Host Charity: The Sheffield Firth Almshouses
Venue: Tapton Hall, Shore Lane, Sheffield, S10 3BU

£80.00 per person, which includes tea, coffee and a 2-course lunch.

The topics* that will be covered in this seminar include:

  • VAT Update: An expert will give information and advice on the general principles concerning VAT and projects that may be zero rated or attract a reduced rate of VAT
  • Independent Living and Mental Capacity Challenges: What to do when a resident loses mental capacity and repercussions on their ability to live independently
  • Health & Safety Compliance: A detailed look at Fire Safety, Legionella and Scheme Inspections
  • Understanding & Modernising your Governing Document: Understanding your governing document, a look at the Equalities Act and ways to modernise your governing document

Guest speakers and staff from The Almshouse Association will be in attendance and will be pleased to give advice and information. There will be an opportunity to ask speakers questions after their talk and to ask The Almshouse Association any questions in the Q&A session at the end of the day. In addition, if you would be interested in a tour of the charity almshouses at the end of the seminar around 15:45-16:15, please indicate so on the reservation form. The almshouses are a 5-minute drive from Tapton Hall and you will need to make your own way there.


Please contact 
admin@almshouses.org if you would like further information.

We strongly advise you to book early as the seminars are often oversubscribed


Registered Heat Network Providers

URGENT REMINDER

The email below, received from the Policy Officer of the National Housing Federation, is relevant to all those with a heat network (gas/electric). No doubt you have seen this before, but can I remind you that the deadline for returning this form is tomorrow, Friday 6 January 2023.


To support the delivery of the Energy Bill Relief Scheme, the Government is requiring all heat suppliers to provide information about the heat network(s) they operate.  
If your organisation is running a heat network (if you’re not sure if this applies to you, please see the guidance on our website), you will need to submit your name, business address and contact details in the Heat Networks Energy Bill Relief Scheme (EBRS) pass-through notification form.
 
This information is needed to support the delivery of the investigation and resolution of customer complaints by the Energy Ombudsman.
 
We have heard from BEIS that many housing associations have yet to respond. So, if you have not done so already, heat suppliers are asked to complete the webform by 6 January 2023 to ensure that their details are up to date.
 
You will need to do this regardless of whether you benefit from the EBRS. You don’t have to enter all your heat networks – just your contact details so it should only take a couple of minutes.
 
You can find further information and guidance on gov.uk. If you have any further questions, please contact Natalie.

posted 5 January 23


Christmas opening times

The Almshouse Association team would like to wish you all a warm, safe and very happy Christmas and New Year!  

______________________

Opening times during the festive season

Tuesday 13th – Friday 23rd December – normal office hours
Saturday 24th December – Monday 2nd January 2023 – office closed
Tuesday 3rd January 2023 – normal office hours

Special thanks to Patricia (Trish) Pickard, a resident at Penrose Almshouses for giving us permission to turn her fabulous photo into a Christmas e-card to you all!

Born in Barnstable in 1950, after a long career in the Care and Social sector including several years at the hospital, Trish came to live at the almshouses in 2007. She is always the first to jump to anyone’s aid day or night and is loved for her good humour, jollity and caring nature. Every year Trish turns her imaginative talents to brightening up her front door at Christmas with some colourful additions such as these flowerpot men – don’t they look the part!


Wiltshire Life: Finding Friendship

In his third and final look at Wiltshire’s almshouses for Wiltshire Life magazine, Gary Lawrence visits two rural communities that provide a secure, happy home for people from an incredible variety of backgrounds.

“It is a long way from the troubled hills of Romania in the carefully manicured splendour of St John’s hospital in Heytesbury but Alex Wilson has many reminders of her homeland around her.

She and her husband Barnabus’ well-ordered flat on the first floor of the Grade II listed almshouse, which gazes out over beautiful lawns, is decorated with paintings and photographs that trace her circuitous route here.

She and her English mother fled the communists who had seized power and came to England, the place of her mother’s birth, in 1955 when her father, the celebrated philosopher and author Constantin Noica was arrested and eventually jailed. “My father was not liked by the regime because he was a philosopher and they rook him away,” recalls the 78-year-old. “His only sin in this world was being able to think and write things that were nor communist based.”

Her father was eventually freed in 1964 after a campaign by the fledgling Amnesty International and support from the likes of Graham Greene, a friend of her mother. “it was a difficult time, very hard but so long ago now,” she adds….

Gary Lawrence, Wiltshire Life December 22

Wiltshire Life has kindly provided us with a full copy of this third article which can be read in full here.

Our thanks to Gary Lawrence for taking the time to raise the profile of the almshouse movement through his sensitively written articles about the beautiful almshouses of Wiltshire and shining a light on the work of the volunteers and staff and the lives of their residents.


Further reading:
Providing a safe haven over the centuries | (almshouses.org) | November 22

Almshouses in Wiltshire Life: Centuries of supporting independence | | October 22

December 2022


Christmas Fund spreading cheer

Every year, The Almshouse Association is very pleased to be able to offer Christmas vouchers to almshouse residents over 90 years old and this year has been no exception!

It has given us enormous pleasure to post out 599 Christmas vouchers to almshouse residents all over the country and we could not be more thrilled to have received these wonderful photos of residents receiving their Christmas gifts.

The story of our Christmas legacy fund goes back over 70 years, when Major Allnatt, a successful businessman and philanthropist who worked closely with and supported our founding General Secretary, Leonard Hackett, left a Christmas legacy to the Association. The Almshouse Association invested the money to support his wish that every Christmas, gifts were given to almshouse residents over 90 years old. He wished his name to remain a secret until his death, many years ago now, but his legacy lives on, and it has been a great pleasure for the Association to be able to continue to honour his wishes every Christmas.

“What can I say our resident was delighted and repeatedly asked why me, I told her she was special and the where the gift had come from; I delivered on Christmas Eve , could you please pass on the sincere thanks from The Tattershall Bede House Trustees and of course our 91 year old who has been a resident for 30 years plus. ” Kathy Roberts 
Trust secretary 
Uppingham residents Sheila and Mary gifts were delivered by Rev Debbie Smith-Wilds, St John and St Anne almshouses
Mr-Brooks-Pontefract-and-Ackworth-Almshouse-Charity
Almshouses of Countess Elizabeth de la Warr – Lady de la Warr presents to giftcard to resident Alan
Norwich Housing Society

Pictured top and below, residents from Liversage Trust in Derby and Municipal Owen Carter Almshouse Charities in Dorset

Christmas vouchers are delivered to the homes of residents by Davenport Homes Chair David Corney
Residents at Philipot’s almshouses receive their gifts at their Christmas party
Sir John Jacob’s Almshouses in Gamlingay
Residents at Maldon Housing Association almshouses
Resident Dot, Cardington, Cople & Eastcotts Almshouses
Resident Maud receiving her gift voucher she has lived at the Hornchurch Housing Trust almhouses since 2006 and will be 98 this year . She loves playing bingo and socialising in the communal hall with the other residents.
Resident Jean, The Robert Thompson Almshouse Charities 
Sloswickes Almshouses – resident Mrs Antcliffe
Sloswickes Almshouses – residents Mr & Mrs Downe
Residents at Thorngate Charities received their legacy giftcards
More Thorngate residents of 90+ years young!
Paula Alderson, Homeyard Homes, Veryan

It is fair to say that when The Almshouse Association Christmas Fund began over 70 years ago there were a lot less 90-year-olds in almshouses; every year we have more and more residents in almshouses that are over 90 years old. This is a great testament to the almshouse movement and the caring dedication of trustees and staff!


Registered Providers: Policy Statement update

The Government has published its Policy Statement on rents for Social Housing dated 14th December 2022. The following points are applicable to almshouses that are also registered providers:

  • The Regulator for Social Housing has confirmed a Rent Cap of 7% with the exception of supported housing.
  • Those providing supported housing remain subject to the rent increase cap of CPI + 1%. The table at para. 8 of Appendix A of the Policy Statement confirms the uprate for 2023-24 as:

CPI + 1% (10.1%+1%) = 11.1%.

  • The Government’s Policy Statement on rents for social housing defines supported housing in Chapter 2 at 2.39, with a list at 2.40 and includes sheltered accommodation.

    Whilst the policy statement was updated to reflect the Government’s response to the consultation on rent increase caps, this did not affect definitions of supported housing. The full statement is available here

Definition of Supported Housing

Point 2.39 – In the policy statement, the term ‘supported housing’ means low-cost rental accommodation provided by a registered provider that:

(a) is made available only in conjunction with the supply of support;
(b) is made available exclusively to households including a person who has been identified as needing that support; and
(c) falls into one or both of the following categories:
(i) provides accommodation that has been designed, structurally altered or refurbished in order to enable residents with support needs to live independently; and
(ii) provides accommodation that has been designated as being available only to individuals within an identified group with specific support needs.

Point 2.40 – For the purposes of this definition, ‘support’ includes:

  • sheltered accommodation
  • extra care housing
  • domestic violence refuges
  • hostels for the homeless
  • support for people with drug or alcohol problems
  • support for people with mental health problems
  • support for people with learning disabilities
  • support for people with disabilities
  • support for offenders and people at risk of offending
  • support for young people leaving care
  • support for teenage parents
  • support for refugees

  • The actual rent caps per bedroom size have also been published for 2023-24 (para 11 of the Policy Statement).
    • The 23-24 levels reflect an increase of CPI + 1.5% (11.6%) on the 2022-23 levels.

If your charity is unregistered i.e., not registered with the Regulator of Social Housing as a Registered Social Landlord, trustees have the scope to set the WMC at an appropriate level.

Guidance on setting a WMC can be found here.

posted 20 December 22


Beware Scammers

According to Government figures for 2022, fraud is the most experienced crime in the UK, accounting for around 40% of all crimes.

As the cost-of-living crisis puts pressure on people’s finances, it is more important than ever that people know how to spot potential fraudsters to minimise the risk of becoming a victim.  

TV Licensing has issued the below helpful guidance:

TV Licensing is working to help customers protect themselves against being scammed. We are continuing to ask people to STOP – CHECK – ASK if they receive any suspicious communications that appear to be from TV Licensing.

STOP

CHECK

ASK

Scammers will attempt to trick you into giving away your personal or bank details. Always be wary of letters, emails, texts or phone calls that promise you money or a refund.

Has the sender spelt your name correctly, and are there any grammatical errors? You should also make sure they have included the correct licence number, which you can check on the TV Licensing website.

If you’re ever unsure about a communication you have received, it’s always best to ask someone – perhaps a friend or trusted advisor. You can go to the TV Licensing website and sign into your licence at www.tvl.co.uk/yourlicence to check if anything is wrong or call TV Licensing on 0300 303 9695. 

scam email example

We have prepared some social media posts to highlight how people can avoid being the victim of a scam. It would be great if you could post these to your social media channels to help us get the message out and keep people safe. You can access social media images here.

You can also find more information about how to avoid scams and how to report one here. We can also deliver free Zoom training sessions to help you support your clients to spot scams, which can be arranged at a time to suit you.

If you need any further information to help you to support your clients, or you have any queries and would like to know more, please get in touch, and I will endeavour to help. 

Dan Cooper | Senior Communications Specialist | TV Licensing

We thank TV Licencing for providing this information to our members which you may wish to pass onto your residents and colleagues.

posted 15 December 2022


P&G update: 15.12.22

News summary of the latest Policy and Governance legislation that could impact and/or may require action from our member charities, with links to further information where applicable.

REGULATED PROVIDERS

Following the announcement made during the budget, The Department for Levelling Up has confirmed the outcome of the rent consultation on a proposed Direction to the Regulator of Social Housing (‘the Regulator’) on social housing rents from 1 April 2023 to 31 March 2024.

As a result of the consultation, a new Direction from the Secretary of State is being issued to the Regulator to ensure that from 1 April 2023 to 31 March 2024, the Regulator’s rent standard:

  • makes the CPI+1% limit on annual rent increases subject to a 7% ceiling. This ceiling would apply to both Social Rent and Affordable Rent homes;
  • applies an exception to the 7% ceiling for Supported Housing;
  • does not apply the 7% ceiling to the maximum initial rent that may be charged when Social Rent and Affordable Rent properties are first let and subsequently re-let.

The Direction, cited as the Direction on the Rent Standard 2023, will operate alongside the existing Direction on the Rent Standard 2019.

See the Direction on the Rent Standard 2023 and policy statement on rents for social housing.


RECORD OF PREVIOUS 2022 Policy and Governance updates:

Posted 15 December 2022


P&G update: 13.12.22

News summary of the latest Policy and Governance legislation that could impact and/or may require action from our member charities, with links to further information where applicable.

HOUSE OF COMMONS QUESTION: RENTERS REFORM BILL

It is clear from the answer to a question tabled in The House of Commons yesterday that the new Renters Reform Bill carries implications across the housing sector, and could include almshouses. We will monitor the situation closely and engage with any further consultation.

QUESTION:

Julian Sturdy (Con) (York Outer): (100940) To ask the Secretary of State for Levelling Up, Housing and Communities, if the Government will set up an independent review of the living standards maintained by housing associations.

RESPONSE:

Dehenna Davison (Con) (Bishop Auckland): This Government is clear that all social landlords have a legal obligation to ensure their homes are decent and fit to live in under the Decent Homes Standard which we have committed to reviewing. We will also introduce a Renters Reform Bill in this Parliament and we will legislate to introduce a legally binding Decent Homes Standard for the first time. We have consulted on this proposal and are currently reviewing the responses. This is a key plank of our ambitious mission to halve the number of non-decent homes across all rented tenures by 2030, with the biggest improvements in the lowest performing areas.

Our Social Housing Regulation Bill will bring in a rigorous new regime where the Regulator of Social Housing will proactively inspect landlords and will have the power to issue unlimited fines. It will be able to intervene cases where tenants’ lives are being put at risk and, in the very worst cases, it will have the power to instruct that properties are brought under new management.

The Secretary of State recently wrote to all local authority Chief Executives and council leaders and all providers of social housing on ensuring quality in social housing. The letters are available here.

RIGHT TO BUY

An ambiguous response was received from a direct question about an extension to the Right to Buy policy as below.

QUESTION:

Tulip Siddiq (Lab) (Hampstead and Kilburn): (101031) To ask the Secretary of State for Levelling Up, Housing and Communities, whether it remains his Department’s policy to extend the right to buy to housing association tenants.

RESPONSE:

Lucy Frazer (Con) (South East Cambridgeshire): Any announcements will be made in the usual way.

The Almshouse Association will continue to monitor this aspect with interest.

13 December 2022


Case Study: Bradfield Parochial Charity

PROJECT: REFURBISHMENT OF ALMSHOUSES IN BRADFIELD SOUTHEND, BERKSHIRE
ALMSHOUSE ASSOCIATION LOAN:
£30K


Bradfield Parochial Charity owns and manages a terrace of four almshouses in Mariners Lane, Bradfield Southend, housing up to eight people who are of limited financial means.

Photo credit: Flickr

The cottages were built in 1810 by a local landowner and a plaque on the front of the building bears the inscription:

‘BRADFIELD POOR HOUSE ERECTED AT THE EXPENCE OF STEPHEN WILSON Esq. 1810 AND GIVEN BY HIM TO THE PARISH FOREVER’

Mr Wilson’s wish for the houses to be habitable forever was more than a little optimistic, as they were cheaply built by unskilled labour and have consequently become increasingly expensive to maintain.

They are, however, still an important legacy, providing an invaluable affordable housing resource in the village.


Q: What challenges were you facing before the project started?

In 2018 a Quinquennial Survey to the visible and accessible parts of the building produced a schedule of works to the value of £154K to be spread over the next ten years.

Of particular concern was the lack of fire protection between the cottages. The first floor had been built as a continuous space divided only by timber frames with a lath and plaster finish and needed upgrading to give one hour fire resistance.   There was damp and decay, wiring was not up to modern standards and the plumbing was a chaotic mix of old and later ad hoc additions. Better insulation of the roof space, pipes and water tank was recommended as well as new kitchen and bathroom fixtures.

Q: How was this affecting the residents?

The trustees were of course acutely aware that the recommended remedial work couldn’t be carried out while the residents were in situ and they would have to wait until the properties were empty.

Q: What work was completed using the loan or grant? Were there any unforeseen challenges that you had to overcome as part of the project?

When one of the cottages became vacant, we were in a much better position to be able to examine the cottage in detail; it needed to be stripped back completely and entirely refurbished. This was also a golden opportunity to not only re-fit the downstairs bathroom with a shower but to annexe part of the bedroom to create an upstairs toilet, an amenity much appreciated by elderly residents! An initial schedule of works was drawn up and work started later that year.

It came as no surprise that as work progressed many more defects were uncovered!

Woodworm and damp, the twin enemies of old properties were very evident, wiring failed the ECIR test, and the plumbing was a chaotic mix of old and new.

Due to the newly revealed issues, inevitably the costs increased, but the trustees were determined that the uncovered and dangerous issues must be addressed and the properties become fit again for the foreseeable future.

The finished cottage looked fresh and modern and was set to become the blueprint for all four cottages. A delighted new resident moved in.

Q: What would have happened had you not been successful in receiving a loan or grant from the Association?

Without the loan we would have been faced with the unenviable position of exhausting our reserves leaving little contingency to cover any unexpected items or income falls through vacancies. It would be very difficult to operate with a long term view to protect the almshouses and residents whilst having to take a very short term and “hand to mouth” view on the finances.

Q: With the benefit of hindsight is there anything you would have done differently?

We’re hoping (subject to further Almshouse Association loan) to undertake another refurbishment. Having undertaken two in the last couple of years the visible defects are the tip of the iceberg and a decent contingency in terms money and time is required.

Q: Would you recommend any of the architects/tradespeople/companies you used to other almshouse charities planning renovations/new builds?

We have been very lucky in securing the services of a local multi-trade contractor who has taken a keen interest in the project and has carried out the work to a high standard. He is also multi trade being a qualified electrician and plumber. A good experience all round working with someone who found a solution for every problem rather than just a sharp intake of breath. Using the same contractor throughout also meant he was familiar with the problems likely to be uncovered and has been able to link the works in the adjoining properties without a costly voyage of discovery each time. We hope to retain them to support any ongoing (minor!) maintenance work.

Q: On completion of the project what feedback have you received from the residents? 

The new resident is delighted with the property and was able to have a modest level of influence with the refurbishment choosing paint colours.

Q: If you had one piece of advice that you would like to pass on to another almshouse charity following the completion of your project, what would it be?

You might be asking why these cottages ended up needing such extensive work and going forward how we can avoid this situation in the future. All the cottages were continuously occupied for twenty years or more which meant that it was a very long time since we had been able to carry out an in depth inspection.

Once residents’ floor coverings are down and enormous wardrobes in place it is quite likely that we won’t have sight of the floors and walls they conceal for another 25 years. In this time the sagging joists, damp patches and woodworm will all be progressing unchecked. Although thorough remedial work is expensive it is so much easier and cheaper to put everything right while the property is empty.

Many thanks to Duncan Butler for sending us in this case study; we look forward to their next instalment!

December 2022