Richmond almshouse charity helping vulnerable older people into secure housing

Its great to see member charities raising the profile of almshouses in the news. The Richmond charities featured in the SW Londoner news in a piece published on 18 October 2022 by Noah Keate


A Richmond based charity is helping to provide housing for vulnerable older people across the borough.

The Richmond Charities provides accommodation for economically insecure people 65 or over, with 140 properties across ten estates in Richmond and Twickenham. Last year, Age UK found two million pensioners lived in poverty, a 31% increase from 2013/14 and in 2018, the charity found 2,500 people aged 60 or over were officially homeless. 

Juliet Ames-Lewis, the chief executive of The Richmond Charities, said:

“When people come to need housing with us, they’re often very vulnerable, they’ve often fallen on hard times. It can be very difficult when you find yourself without a roof over your head. We’ve opened two new estates in the last three years and all the new housing is level access, so no stairs. We’re doing what we call future-proofing so that these will hopefully be homes that the elderly can continue to live in for the rest of their lives even if they have mobility issues.”

However, the listed status of older almshouses means making alterations is difficult.

A picture of the front of Church Estate Almshouses in Richmond owned by the Richmond Charities, with two benches and a garden outside the housing.
A HOME FOR LIFE: Church Estate Almshouses in Richmond, which includes the charity’s Garden Room, providing a communal space for residents | IMAGE CREDIT: Chantal Richards, The Richmond Charities

The cost-of-living impact on The Richmond Charities

The impact of the cost-of-living crisis on the charity has been stark. Ames-Lewis explained:

“The cost of energy is the biggest issue for us, which is why we’ve spent the last two years putting as much insulation into properties as we could. We gave a grant of £250 to every single resident earlier this year which cost us about £40,000. We may need to do that again if the winter is very harsh.”

A charity’s success is defined by its links to the community and Ames-Lewis highlighted the success of the charity’s advertising. She said:

“We work very closely with other organisations throughout the borough: Age UKCitizens AdviceRichmond Aid. There’s a myriad of voluntary organisations and they work with us and refer to us. But I think what’s really important now is that Richmond Council recognises that it’s not just the number of units of housing you need in any borough, it’s the range, it’s the variety.”

How local government supports vulnerable older people

How effectively does Richmond Council work with voluntary organisations? Piers Allen is a Liberal Democrat councillor for West Twickenham and Chair of the Adult Social Services, Health and Housing Committee.  Allen said:

“It looks likely that even with the aids the government has given, there are going to be lots of people worried about putting on their heating at home. We’re trying to work with charity sectors to find places in every part of the borough that could become warm hubs, so that’s working with churches, with the voluntary sector, with existing community boards.”

Allen also reported how the council assists charities through the Community Independent Living Services (CILS) fund, which different charities receive for their work. Yet housing availability remains a challenge. This is exacerbated by the council not owning its own housing stock, which is controlled by Richmond Housing Partnership. Allen said:

“Richmond Housing Partnership has our old council house stock and when there is housing available, we have certain rights to nominate individuals on the housing list. I think there are some issues that we need to work with them and understand in terms of how they’re helping to put in better insulation and reduce the energy costs for tenants. It’s also in terms of actually going back to the older housing stock and trying to work with their tenants and put in measures that reduce energy costs.”

Improving home insulation

The front of Hickley's Almshouses in Richmond owned by the Richmond Charities, which show a bench, lawn and lots of flowers outside the housing.
A BUILDING OF HISTORY: Hickey’s Almshouses in Richmond contains The Chapel of St Francis of Assisi | IMAGE CREDIT: Chantal Richards, The Richmond Charities

The importance of secure home insulation is a recurring theme. Rachel Monaghan is the Programme Manager for Homes at the Centre for Ageing Better, a national charitable organisation ensuring all citizens enjoy a better later life. Their research showed 80% of the homes in 50 years time have already been built, requiring necessary insulation and improvement.  Monaghan said:

“In terms of homes, we know that there are just too many homes in our country that are in a really poor condition. ​​And we’ve done some analysis and understood that people aged 60 and over – both couples and people who live on their own – are most likely to be living in homes that are the least energy efficient. So of course, they’re going to be trying to heat their homes and a lot of that is going to be going out through leaky windows and up the chimney. There’s always a lot of focus on new homes and it is very easy to forget about the huge majority of homes are already there and if we don’t improve those homes they’re going to deteriorate. 

It’s also probably important to say that without improving our homes to make them more energy efficient, we’re never going to reach the government’s net zero target.”

The Centre for Ageing Better endorses a national retrofitting programme to improve energy efficiency. 

Making houses age-appropriate 

The support The Richmond Charities offers to older people needs to be reflected across the country. Professor Les Mayhew is head of Global Research at the International Longevity Centre UK, a global think tank promoting lifelong individual wellbeing. He argued a key component of wellbeing is age appropriate housing. Mayhew said:

The front of Houblon's Almshouses in Richmond owned by the Richmond Charities, showing a bench, lawn and flowers with plant pots outside the housing.
HELPING FOR CENTURIES: Houblon’s Almshouses in Richmond were founded in 1758 and are the charity’s oldest almshouses still standing | IMAGE CREDIT: Chantal Richards, The Richmond Charities

“People now recognise older people’s housing: they need access to care, they need on-site wardens who will look after their interests, they need amenities, they need places to socialise.

The energy efficiency of the UK’s housing stock is inadequate. I think there’s an underlying issue which is the construction of housing and existing housing stock in this country, which is very poor from a thermal efficiency point of view.

Most houses should be in thermal efficiency category A but a lot of the private housing stock is going to be C, D or even E which means that lots of these houses are going to suffer from cold spells in winter, damp, all sorts of problems.”

Campaigners for more housing generally advocate building new properties for first time buyers. Mayhew, however, says building more retirement homes will benefit all age groups. He added:

“I certainly think not enough retirement housing is being built at the moment. If more retirement housing was built, it would actually ease the impact on first-time buyers, who are being shut out of the market.”

Given The Richmond Charities’ huge success, how could the charity move to the next stage? Ames-Lewis said removing red tape for improving buildings would help.  She said:

“The planning hurdles that planning departments in all councils put in the way is quite restrictive. We’re about to – hopefully next year – start building on a very small block of just five new almshouses on a site we already own but I’ve already had to spend about £50,000 with all the surveys the planning authorities make us go through.”

All four interviewees said strong communication between the state, private and voluntary sectors was important, to ensure they were able to work together cohesively and support housing older vulnerable people. Ames-Lewis added:

“We’re all working for the same aim.”

Featured image credit: Noah Keate
web link: Richmond charity helping vulnerable older people into secure housing (swlondoner.co.uk)


posted 18 October 2022


P&G: 17.10.22

News summary of the latest Policy and Governance legislation that could impact and/or requires action from our member charities, with links to further information where applicable.

Government introduces Energy Prices Bill

The Government has introduced the Bill which puts into law the support offered to tackle high energy bills. The bill highlights how those without a domestic electricity meter, including those on heat networks, will be supported. This includes:

  • The Energy Bills Support Scheme Alternative Fund to deliver the £400 energy bills rebate to these individuals via local authorities.
  • A £100 additional payment for domestic heat network customers.
  • Legislation that will require landlords and heat network operators to pass benefits on to tenants via the Energy Bill Relief Scheme

Further details on The Energy Bills Support Scheme Alternative Fund are yet to be announced. Full details can be found here.

update: Link to further details from the government website: https://www.gov.uk/guidance/energy-bill-relief-scheme-help-for-businesses-and-other-non-domestic-customers

Almshouse Association Meets with DLUHC

The Association recently met with representatives of the Department for Levelling Up, Housing and Communities. At the meeting we raised concerns from our members regarding the proposed amendments to Social Housing Regulations as well as the ongoing consultation on a rent cap, both of which would impact almshouse charities who are also Registered Providers of Social Housing. The department has assured us that there are no direct threats to almshouses within the new regulations and that the charitable status of almshouses will be protected.

The Association will continue to monitor progress of the regulations for any further developments.

Social Housing Decarbonisation Fund Opens for Bids

The Social Housing Decarbonisation Fund has opened for bids to help decarbonise social homes across the country. The Almshouse Association was successful recently in achieving access for all almshouse charities to the scheme which closes on 18th November 2022.

Almshouse charities looking to access the fund will likely need to become part of a consortium as there is a requirement to retrofit a minimum of 100 dwellings. The Association is looking to help members with this process for future bid windows.

Full information can be found here.

Association attends Conservative Party Conference

The Association attended this year’s conference for the Conservative Party to promote the almshouse movement with government ministers and beyond.

Though disappointed that housing did not appear to play a significant role at the conference, with little time allotted to discuss housing policy as part of the main agenda, we were able to attend some fringe events and speak to a number of stakeholders who are keen to work with us and support our members. Signs would seem to suggest that the new administration may not be as interested in genuinely affordable housing as it is in growth.


RECORD OF PREVIOUS 2021/22 Policy and Governance updates:

posted 17 October 2022; updated 24 November 22


Statement on Association investments

For the information of Association members and following procedures set in The Almshouse Association’s approved Investment Policy

The Almshouse Association has traditionally held two investment portfolios. In 2019, The Association appointed Waverton to manage the majority of the Charity’s investments and retained M&G Investments to manage the smaller portion of the Charity’s assets.

The Almshouse Association Investment Sub Committee or Finance & General Purposes Committee recently reviewed the performance of the smaller M&G portfolio this year and has decided to move this portfolio from M&G to Waverton, thus focussing the Association’s investments with one investment manager, rather than two.

The Investment Sub-Committee / F&GP was advised by a charity investment consultant reviewing many organisations, seeking the best value for the Association. The review was carried out in a professional way ensuring good governance and transparency.

Every member charity of the Association will have their own investment criteria within their finance policy and will come to their own conclusions about how best to manage their investments for the good of the charity.

posted 13 October 22


Govt consultation on cap

Association Response to Government Consultation on Cap to WMC increases

The Almshouse Association has been working with our member charities to put together a response to the government consultation on capping increases to Weekly Maintenance Contributions (WMC) from April 2023.
Note: This cap would only apply to charities who are also Registered Providers of Social Housing (RPs).

As part of this process, we promised that we would allow members to view our response which is focused on achieving an exemption from any proposed cap, specifically for almshouse charities. As well as making our submission, we are meeting with the government team handling the consultation to make an explicit case for support of an exemption.

We will continue to keep members up to date as the situation develops.

Our response can be found here.

posted 11 October 22


New Almshouse Research published

We are pleased to share our most recent research report into how almshouse charities managed during the pandemic.

The Almshouse Association commissioned The Smith Institute to carry out the report so that we could learn about the difference our members made and what lessons we can learn for future emergencies.

The report, based on an extensive series of interviews, seeks to understand the impact of the pandemic on almshouse charities and their residents and examine the impact almshouse charities made since the first lockdown.

It places the spotlight on the positive contribution the almshouse model made during the public health crisis and extended periods of social isolation, identifies the lessons that can be drawn from the past two years and highlights the challenges the sector faces going forward.

The Smith Institute and The Almshouse Association hosted an online event on 11th October 2022 to mark the launch of a new report looking at the impact of the pandemic on almshouses.

A recording of the event can be found here.

Please click on the graphic below to download the full report.

posted 11 October 2022


Burnham-on-Sea almshouses mark historic anniversary

written by Burnham-On-Sea.com 
September 15, 2022

Almshouses in Burnham-on-Sea made a splash in the local news with their special anniversary celebration attended by trustees, residents and local dignitaries. Nick Phillips, CEO of The Almshouse Association was delighted to be on the guest list and to be asked to say a few words.

“A special event has been held in Burnham-On-Sea to mark the historic anniversary of a set of almshouses.

Ellen’s Cottages in Burnham-on Sea’s Berrow Road were built in 1868 with an endowment given by philanthropist John Saunders in memory of his late wife. The cottages have since been offered to “poor widows and spinsters of good character” and are now overseen by a charitable trust, which is marking its 75th year.

This week’s event was attended by over 50 local people including the charitable trust’s trustees, local residents and dignitaries. The function started with a period of silence and a tribute to The Queen from Burnham’s Mayor Cllr Lesley Millard and a prayer from Rev Graham Witts.

Trustee Tony Roost explained the history behind the cottages and its link with the philanthropist. He called the building “a real historic gem.” He noted that philanthropist John Saunders was born in 1809 and his father was a successful wine importer.  When John’s wife Ellen Louisa died at age 53 in Burnham in 1865, he decided to build Ellen’s Cottages in her memory for the benefit of ‘poor women’.

His will amounted to £80,000, which in today’s money would amount to around £9.5milliion. The money was left to hospitals, a refuge and charities that helped people with untreatable diseases, the destitute, and homeless.

During this week’s event, Nick Phillips, Chief Executive of the Almshouses Association, praised the local team who oversee the building, adding that they have had to undertake major repair work in recent years.

The Mayor added that the building is “a wonderful community asset” that will benefit local people for years to come.”

The residents of the almshouses joined in the event to mark the anniversary
Ellen’s Cottages, Burnham-on-Sea
The event included music from the King Alfred Concert Band
Trustees and guests mark the special occasion

photos credit burnham-on-sea.com

posted Oct 22


Almshouses in Wiltshire Life

Wiltshire Life has just published the first of three articles by Gary Lawrence taking a look into the almshouse world, beginning with a visit to one of the oldest.

Lawrence begins his piece in the sitting room of Winifred Alford, an 88-year-old former hospital almoner who has lived at the College of Matrons almshouse for 18 years, having moved there from Donhead St Andrew near Shaftesbury where she felt no longer able to live on her own somewhere so remote.

” I feel very fortunate to live here, it is a beautiful building and it has so much history. I feel secure, I don’t have to worry about the upkeep or maintenance of a home and there are people close by should they be needed”

Winifred, resident

Wiltshire Life has kindly shared a copy of the article with us. Its beautifully and sensitively written and we look forward to their next articles that include Salisbury Almshouses, the Hospital of St John in Heytesbury and Zeal’s Almshouses. Please click here to read in full.

posted 6 October 2022


The New Almshouse Association Awards launched!

The New Almshouse Association Awards are now open for your 2022 submissions!

The awards have been updated to include environmental innovations and to provide clear definitions for each award to ease the award submission path. They will continue to represent recognition for real innovation and achievement within the almshouse movement.

The upgrading and improvement of the environmental impact of buildings is now paramount. Remodelling almshouses or building new almshouses in a way that retains the integrity of their historic buildings is particularly challenging, requires great skill to navigate. Our members are doing an incredible job to ensure their almshouses are well maintained and kept warm and welcoming, whilst also adhering to environmental criteria.

With this in mind, The Almshouse Association Awards recognise and reflect the ever-growing environmental aspects that our members are taking on board when redeveloping or building new. The also encapsulate and honour all the tremendous hard work of our member charities, highlighting the wonderful innovations and life-enhancing projects that are taking place throughout our membership.

The four awards are:

We hope you enjoy being a part of these new awards and you will find, over the coming months, we will be engaging with you to support you with your submissions. We know so many of you have such incredible sites and we will be encouraging you to share these with your peers by partaking in the awards.

Our aim is to build on the quality and high standards of our previous award winners, setting goals and establishing, in many cases, best practices within the almshouse movement. 

Please click here to go to our Award pages where you will find criteria, guidelines and submission formats along with tips and design briefs and former award winners.

Today, more than ever, it’s so important to recognise the vital role almshouses and almshouse trustees play in today’s society. We look forward to receiving your submissions!


The deadline for submissions is 31st January 2023.


posted 6 October 2022


Almshouses for young people in Surrey

The Poland Trust

The Almshouse Association was honoured to be invited to the opening ceremony of new almshouses built by The Poland Trust to house younger people in housing need

Celebrating the opening of the new almshouses Sept 22

The Poland Trust is a charity based in Brockham, Surrey originally set up by Sidney Michael Poland who lived in the village and supported many village organisations during his lifetime and arranged for the charity to be established after his death.

In the 1950s the first trustees built six almshouses and a warden’s flat for villagers in hardship, need or distress on land left by Mr Poland. Since then four more units have been built at Poland House but there was no further space at that beautiful site just under Box Hill.

Fifteen years ago the trustees decided that the elderly in Brockham and the three surrounding villages of Betchworth, Buckland and Leigh were well served by available accommodation but that there was a need for affordable housing for a younger generation.

It took twelve years to find a suitable site in an area of outstanding natural beauty in the greenbelt until a local landowner offered the Trust a corner of one of his fields which enabled the real work to start.

Negotiations began with Mole Valley District Council for the site to be designated as a Rural Exception Site for planning purposes and the Council provided a significant grant for the project which will provide homes for applicants from their Housing List with a connection to the the villages. The site is large enough for twelve homes for almshouse residents and five self-build plots which the Trust has sold at 75% of market value to local residents with a covenant that they can only be sold on at 80% of market value and have to be offered to people in the local community.

A local Brockham architect drew plans which would provide four one-bed flats in a single almshouse building; two one-bed houses, five two-bed houses and one three-bed house in a courtyard for the almshouse dwellings; and five detached houses for the self-build plots all of which reflect the rural nature of this very sensitive area.

The trustees selected Scandia-Hus Ltd of East Grinstead as the builder as their timber-frame construction system provides high levels of insulation and should be low maintenance which is important for future generations of trustees. Scandia-Hus understood from the outset what the trustees were trying to achieve and have proved to be extremely good partners. From the architect’s plans which were used to obtain planning permission they agreed a fixed price contract with the trustees which included all the detailed drawings needed together with all the groundworks as well as the building work. This helped with the financial control of the project especially during a period of increasing material costs.

inside one of the new almshouses

Financing the project is a combination of the grant from Mole Valley District Council, the sale of the self-build plots, the Trust’s own resources and a loan from CAF Bank. A large amount of money was spent before anything appeared out of the ground which was frustrating at the time, not least because a sophisticated flood alleviation scheme had to be incorporated in the design, but overall the project stayed close to the original expectations.

“The Almshouse Association was helpful to the trustees in persuading Mole Valley District Council that the twelve units owned by the charity should be almshouses rather than the rented accommodation with which the Council is more familiar and it helps the charity for all of its housing to be under the almshouse umbrella.”

As the project nears completion, the trustees are both happy and relieved that they have been able to create an asset for the local community in perpetuity and one of which they believe Mr Poland would approve.

Posted 3 October 22


P&G update: 26.09.22

The Almshouse Association regularly posts a news summary of the latest Policy and Governance legislation that could impact / requires action from our member charities, with links to further information where applicable. Please find below our latest summary:

Government

  • Support for energy bills announced – Prime Minister Liz Truss has outlined the support that the government will provide to help with the spiralling costs of energy.

    The Energy Price Guarantee is a package of measures which includes:
    • Suspending green levies on energy bills
    • Capping household bills to £2500 per year for the next two years
    • Providing the £400 energy rebate
    • Equivalent support will be offered to those on heat networks
    • A fund will be established to support charities with their energy costs this winter, offering an equivalent guarantee for the next 6 months

More information can be found here.

  • Government announces support for non-domestic energy bills – The Government has now published details on the Energy Bill Relief Scheme which will help those on non-domestic (business) tariffs this winter. This will include charities who provide energy to their residents.
    The support will initially be available from 1st October 2022 until 31st March 2023, with further support expected after this for the most vulnerable sectors.

    The scheme will be available to everyone on a non-domestic contract including:
    • businesses
    • voluntary sector organisations, such as charities
    • public sector organisations such as schools, hospitals and care homes
      who are:
    • on existing fixed price contracts that were agreed on or after 1 April 2022
    • signing new fixed price contracts
    • on deemed / out of contract or variable tariffs
    • on flexible purchase or similar contracts

The support will be applied to all bills by suppliers, and you will not need to apply for it to take effect.
– Our full article on the support can be found here.
– A more detailed breakdown of the support can be found on the government announcement here.

  • Response to Tenant Satisfaction Measures Consultation Published -The Regulator of Social Housing has published its response to its consultation on the introduction of Tenant Satisfaction Measures (TSMs) for Registered Providers of Social Housing.

    The TSMs are a set of measures on which are aimed to reflect the performance of housing providers, included registered providers who are almshouses. Following the consultation some of the TSMs have been amended, but there will still be 22 data points covering measures gathered from residents and housing providers based upon levels of satisfaction, complaints, health & safety checks etc.

    For most almshouse charities who have less than 1,000 dwellings, there are provisions to collect this data every year or every two years. For those with over 1,000 dwellings, it will be an annual requirement.

The TSMs are due to come into effect on 1st April 2023. Full details on the response and supplementary information can be found here.

The Charity Commission

  • Protect your charity from fraud and cybercrime – The Charity Commission has published guidance on protecting charities from fraud and cybercrime ahead of Charity Fraud Awareness Week (17 – 21 October 2022).

Full guidance can be found here.


RECORD OF PREVIOUS 2021/22 Policy and Governance updates:

Posted 26 September 22