Devon Regional Meeting

Date: 1st December 2022, 10.30am – 2pm
Location: The Exeter Community Hall, 17, St David’s Hill, Exeter, EX4 3RG.
Contact: Gerry Harmon at The Almshouse Association to book your place: gerryharmon@almshouses.org

This informal meeting will give you an opportunity to meet fellow trustees, clerks, wardens and scheme managers to chat about your almshouses in an open and relaxed forum.  The Almshouse Association will also be providing an update on the almshouse movement and you will have ample opportunity to network with peers and guests.

We would be delighted to see you and your colleagues at this event so please circulate this invitation to all those involved in your charity. There is no fee for attendance but places are limited so please do let us know as soon as possible, if you would like to attend.

The Agenda

10:30 – 11:00      Arrival and Registration – light refreshments – tea, coffee, biscuits
11:00 – 11:15      Welcome and Introduction – Karen Percival – Regional Peer Representative for TAA/Clerk to Okehampton United Charity and Steve Sitch, GM at Exeter Homes Trust
11:15 – 11:45      Update on the almshouse movement and The Almshouse Association  – Nick Phillips, TAA CEO
11:45 – 12:30      Open Forum Discussion
12:30 – 14:00     Light lunch, networking, and close


P&G update: 14.11.22

News summary of the latest Policy and Governance legislation that could impact and/or may require action from our member charities, with links to further information where applicable.

GOVERNMENT

  • Guidance for members operating heat networks – The government has outlined how members operating heat networks must ‘pass-through’ the savings made through the Energy Bill Relief Scheme.

    There are certain requirements for members which include:
    • Informing all your heat network customers how and when savings will be passed onto them. Savings must be passed on by 30 November 2022, or within 30 days of receiving the discounted prices from your energy supplier. To help with this, you will find a template letter here.
    • Registering with the Energy Ombudsman for the redress scheme. More information will be found on the Energy Ombudsman website. Heat suppliers can also contact heatnetworks@beis.gov.uk for more information on the redress scheme.

      You can find further guidance on the Energy Bill Relief Scheme pass-through requirements for heat networks here, including how to inform customers and calculating the pass through.

      If you are benefitting from the Energy Bill Relief Scheme on your commercial electricity supply, used for communal areas (lighting, lifts, security doors, etc.), these savings also need to be passed through to customers. In these cases where you are acting as an intermediary, there is guidance for intermediaries. The deadline for the notification is 30 days from the benefit being provided to the intermediary.
  • Former Housing Minister Appointed as Charities Minister – Short-lived housing minister Stuart Andrews MP has been appointed as charities minister by Prime Minister Rishi Sunak.

    The Association will be in touch with Mr Andrews and hope that in his new role he can champion and protect the charitable status of almshouse charities in government.

    Lucy Frazer MP has also now been announced as the new housing minister. The Association has written to Mrs Frazer to ask for her support.
  • Housing Ombudsman Issues Call for Evidence on Poor Record Keeping – The Housing Ombudsman has issued a call for evidence to support its next systemic investigation which will look at record keeping and data management. This has been a consistent theme found by the Ombudsman in its casework with 67% of investigations upheld in 2021-22 involving poor records.

    Complaint handlers are invited to submit evidence which will help the Ombudsman make recommendations that promote greater understanding of the importance of information and knowledge management.

    You can submit evidence here until December 23rd 2022.
  • Government Confirms Support for Oil Heating – Households that don’t use main gas – such as homes with heating oil, LPG or biomass boilers – will get an additional £100 to help with energy bills this winter, on top of the £400 you’ll get from your electricity supplier.

    The Government has now confirmed this money will come from your electricity supplier, and will be added to your energy account as bill credit, but it hasn’t said when yet. It has also said that if you don’t have a direct relationship with an electricity supplier, you’ll still get the payment, though it has yet to announce how this will be paid.

    The Association will provide further updates when we know more.

CHARITY COMMISSION

Setting up ‘My Charity Commission Account’ – ‘My Charity Commission Account’ is a new way for trustees and charity contacts to access the Charity Commission’s online services. It can also be used by other people you have authorised, such as your accountant or lawyer.

The Commission has published guidance to help trustees get set up on the new system which can be found here.

FUNDING

CAF opens Keystone Fund for small charities – The Keystone Fund aims to enable locally and regionally focused charities working towards social equity to become more agile in their support for their communities. It provides a programme of unrestricted grants, networking and access to advice webinars and toolkits.

Grants available:

  • Unrestricted grants, intended to enable charitable organisations in the UK to adapt ways of working, strengthen capacity or build resilience, according to identified needs.
  • Grants will be awarded between £5,000 and £50,000
  • Approximately 120 grants will be awarded over 2-3 rounds during 2022-23.
  • Grant funds must begin to be spent within 6 months of grant payment, but can be carried forward into the following financial year if required to enable flexibility. They should be fully spent within 24 months of grant payment.

Grants will not normally be restricted to specific projects, but CAF will ask you to tell them how you would like to use the funds. It is hoped that charitable organisations can use a grant to become more agile in their support for their communities. This might include the costs of leadership time to develop strategy or organisational capacity, or to access additional external expertise, support and advice to develop their resilience plans. Grants might also be used for staff costs, digital costs, overheads, delivery costs or equipment, according to your identified longer-term needs.

In addition, building on CAF’s advisory opportunities for charities across the UK, all grant holders will gain access to webinars, toolkits, and networking opportunities to accelerate their impact.

More details can be found here.

ENERGY

Centrica scheme to support battery storage – Centrica, the parent company of British Gas, are looking for 2-3 acres of land to support the growth of energy storage. In particular they are looking for land which is:

  • Grade 3 or poorer i.e. could not be used for arable farming
  • Near a substation (not essential, but better)
  • Near a grid connection

If you have an interest in this type of scheme, you can find more information here. It is likely that other companies are offering similar schemes and if interested it would be advisable to consult 2 or 3 other organisations before proceeding.

Note: It is also important to check your governing documents regarding how land you own can be used.

REPAIRS AND MAINTENANCE

Inquest hears how boy’s death linked to mould in home – An ongoing inquest has heard that the death of a two-year old boy was directly linked to exposure to mould in the flat where he lived.

The case comes as the government pushes for higher standards in both the private and social sectors of housing. This tragic case serves as a reminder to members of how important it is that you keep track of maintenance issues as they arise and ideally planning effectively for them before they do. One of the best ways to achieve this is through quinquennial surveys which allow you to plan maintenance over a number of years.


RECORD OF PREVIOUS 2022 Policy and Governance updates:

Posted 14 November 2022


P&G update: 7.11.22

News summary of the latest Policy and Governance legislation that could impact and/or may require action from our member charities, with links to further information where applicable.

Government

  • Social Housing Regulation Bill moves to House of Commons – MPs will begin to consider the Social Housing Regulation Bill on November 7th after its completed passage through the House of Lords.

    The Almshouse Association continues to have concerns over what is now Clause 32 which concerns the extension of the Regulator of Social Housing’s power to charitable housing providers who have not received government grant.

    We believe that this ultimately undermines the charitable status of almshouse charities and feel it is inappropriate. We encourage members to write to their MPs to flag our concerns and challenge the clause.

    The Bill can be found here.

RECORD OF PREVIOUS 2022 Policy and Governance updates:

Posted 7 November 2022


Honywood and Douglas charity latest expansion project nears completion

In 1622 the Honywood Trust was created to provide homes for local people in Lenham and was united with the Douglas Charity in 1996, to provide homes for residents from Boughton Malherbe.

The latest expansion project of the Honywood and Douglas Almshouse Charity of Lenham and Boughton Malherbe in Kent has involved building work at 23 High Street over the past year. The existing property was bought by the Honywood and Douglas Charity in 2021 to convert into three new almshouses, which would make the total owned by the Charity in Lenham, twenty-nine.

Each of the new homes has been allocated to new residents, who should be moving in soon. They have an open-plan kitchen/living room and a single bedroom and wet-room. They share a garden in front.

On the 6th of October the church bells rang out and the Town Crier announced the arrival of Mr. Julian Marczak of The Almshouse Association, who came to officially ‘open’ the first two dwellings, Honywood Cottage and Douglas Cottage. The third is Flint Cottage, which is nearly finished.

As with all the Charity’s properties the new ones are for residents who are over 60 and who have lived in Lenham or Boughton Malherbe for at least two years. Following the official opening, the Charity Trustees and colleagues, together with 100 residents and special guests, held a tea-party at the Lenham Community Centre to celebrate the 400th Anniversary.

While enjoying a delicious afternoon tea, the Party was entertained with music from a Lenham Primary School choir, also pieces played by our Lenham harpist, Claire Houston. Guests could enjoy an historic exhibition of some of the Charity’s archives and records, and old deeds and maps of the original estate and land owned by the Charity. An enormous amount of research by dedicated historians went into the production of this remarkable display.

This very special occasion was marked by the publication of the new ‘400 years’ leaflet outlining the background and achievements of the Charity and its hopes for the future. Copies were given to all the guests.

The Chairman and Trustees and officers of the Honywood and Douglas Charity gave their sincere thanks to the many volunteers who had helped to make this a great occasion of celebration and they look forward to welcoming their new residents very soon.

Posted 1 November 2022


P&G update: 31.10.22

News summary of the latest Policy and Governance legislation that could impact and/or may require action from our member charities, with links to further information where applicable.

Government

  • Rishi Sunak Appointed Prime Minister – Former Chancellor Rishi Sunak has been appointed Prime Minister after the resignation of Liz Truss. We congratulate Mr Sunak on his appointment and look forward to seeing the government provide greater support for genuinely affordable housing.
    Mr Sunak has 7 Almshouse Association members within his constituency and so we hope that he will be aware of the fine work that almshouse charities carry out in their communities.
  • New Secretary of State for Department of Levelling-Up, Housing and Communities – Michael Gove has been re-appointed as Secretary of State for the Department of Levelling-Up, Housing and Communities. 
    We look forward to working with the re-appointed Secretary, particularly in achieving recognition of almshouses as “affordable” under the National Planning Policy Framework, helping to ease the process by which new almshouses can be developed.
  • Regulator of Social Housing identifies key risks facing social housing sector in 2022 and beyond – The Regulator of Social Housing has released its Sector Risk Profile, setting out its view of the key risks and challenges facing the social housing sector.
    The report shows that providers face substantial financial pressures. High inflation is impacting on operating costs and the cost of debt is rising at the same time as increased cost of living pressures on tenants, a proposed rent cap, and a weakening housing market. To maintain financial resilience, providers need to continue responding appropriately to the changing conditions.
    Full details can be found here.

Miscellaneous

Research Opportunity

Kings College London, in partnership with Housing LIN, are working on a research project on loneliness in an ageing population tackled through smart clothing and furniture. As part of this, researchers are looking to speak to people over the age of 65 who have experience of loneliness. Their goal is to understand what loneliness means for older adults and learn how we might be better able to measure loneliness.

To take part, individuals would have to:

  • be over the age of 65
  • have experienced loneliness since turning 65
  • be happy to speak about their experiences.

Participants will speak to a researcher in a one-off interview which will take no longer that two hours. This includes demographic questions and comfort breaks.

The interview can be in person or online and will include questions on:

  • personal experiences of loneliness
  • role of technology in measuring loneliness
  • preferences for data use.

As a thank you for their time, participants will be given a £30 voucher after the interview. To take part please contact Dr Jessica Rees via email: deloneliness@kcl.ac.uk.


RECORD OF PREVIOUS 2022 Policy and Governance updates:

posted 31 October 2022


New mixed age housing scheme in Newcastle upon Tyne

Sir Leonard Fenwick, trustee of the St Mary Magdalene & Holy Jesus Trust has laid the naming plaque to the Trust’s Magdalene Court development in Spital Tongues, Newcastle upon Tyne. Construction of the sustainable housing scheme is expected to complete next Summer.

All the properties meet the national space standards, have measures to improve energy efficiency and are accessible for disabled people. The development includes one block of fifteen one-bedroom apartments and three, three-bedroom homes for families.  

It will be the first time the Trust has provided homes for families and the decision to do so was a direct response to local community housing need.  

John Lee, Chairman of the St Mary Magdalene & Holy Jesus Trust, commented,

“The Magdalene Court scheme is an exciting development for the Trust. It both builds on what we have done successfully in the past in providing accommodation for older people, but also widens our scope to include providing accommodation for families. We consulted extensively on this scheme with partners and stakeholders and providing the mix of accommodation that we are doing will ensure that the Trust is using its assets effectively and efficiently to deliver benefit in the local community” 

26 October 2022


Our Christmas Fund 2022

Hutchen’s Trust residents 2019

The Almshouse Association is very pleased to able to offer Christmas fund vouchers to almshouse residents over 90 years old again this year!

Over 70 years ago, Major Allnatt, a successful businessman and philanthropist who worked closely with and supported our founding General Secretary, Leonard Hackett, left a Christmas legacy to the Association.
The Almshouse Association invested the money to support his wish that every Christmas, gifts were given to almshouse residents over 90 years old. He wished his name to remain a secret until his death, many years ago now, but his legacy lives on, and it has been a great pleasure for the Association to be able continue to honour his wishes every Christmas
.

DAMHA CEO Paul Mullis presents Christmas voucher to almshouse resident 2021

It is fair to say that when The Almshouse Association Christmas Fund began over 70 years ago there were a lot less 90-year-olds in almshouses; every year we have more and more residents in almshouses that are over 90 years old. Last year vouchers were sent out to 688 almshouse residents!

This is a great testament to the almshouse movement and the caring dedication of trustees and staff!

Residents at Saffron Walden almshouses receive their Christmas vouchers – 2020

In the link below you will find all the details and an application form. Please complete and return to The Almshouse Association by email or post before 11th November 2022.

[Top photo: Residents at Philipot’s almshouses receive their Christmas vouchers – 2020]

Posted 20 October 2022


Digital Switchover: how could it affect almshouses?

The Digital Switchover will have far reaching implications for almhouses and any other housing provider with hard wired or warden call systems.  These traditional schemes, which in most cases have been in place for decades, will need upgrading or replacing if they are to be fit for purpose when the analogue signals are switched off. While the implications are significant it really is a great opportunity to reimagine how services to higher needs residents can be delivered. 

Alertacall held a webinar on October 18th at 10am to help explain the switchover and what it might mean for your charity. This session will explore the art of the possible, from what additional features can be provided, to whether there needs to be a hard-wired system at all.  This change is coming at a time when there are multiple other considerations, and the best solutions will be able to address more than one need, including:

  • Addressing the requirements of the Social Housing White Paper, such as improving two-way communication
  • Relieving digital poverty and increasing digital engagement
  • Enabling operational efficiencies
  • Improving the living environment, including giving a less ‘institutionalised’ feel in supported housing schemes
  • Improving outcomes for health and care providers    

The session explained the implications of Digital Switchover and explored how different providers are approaching the change. Whilst any solution needs to work for the housing provider, one of the most critical components is the customer buy in.  Do residents see the ‘WIIFM’ (‘What’s In It For Me’)?  Recent innovations offer the chance of a quantum leap in service delivery that will significantly enhance service levels and offers the potential to affordably enhance the image of the charity amongst its residents. 

The speakers for the session were Petra van der Zande, Head of Business Improvement at Hull Churches Housing Association, and Martin Cutbill, Director at Alertacall Ltd, who provide alternatives to hard wired alarm systems and work with almost 60 housing providers across the UK.  

posted 10 October 22


Richmond almshouse charity helping vulnerable older people into secure housing

Its great to see member charities raising the profile of almshouses in the news. The Richmond charities featured in the SW Londoner news in a piece published on 18 October 2022 by Noah Keate


A Richmond based charity is helping to provide housing for vulnerable older people across the borough.

The Richmond Charities provides accommodation for economically insecure people 65 or over, with 140 properties across ten estates in Richmond and Twickenham. Last year, Age UK found two million pensioners lived in poverty, a 31% increase from 2013/14 and in 2018, the charity found 2,500 people aged 60 or over were officially homeless. 

Juliet Ames-Lewis, the chief executive of The Richmond Charities, said:

“When people come to need housing with us, they’re often very vulnerable, they’ve often fallen on hard times. It can be very difficult when you find yourself without a roof over your head. We’ve opened two new estates in the last three years and all the new housing is level access, so no stairs. We’re doing what we call future-proofing so that these will hopefully be homes that the elderly can continue to live in for the rest of their lives even if they have mobility issues.”

However, the listed status of older almshouses means making alterations is difficult.

A picture of the front of Church Estate Almshouses in Richmond owned by the Richmond Charities, with two benches and a garden outside the housing.
A HOME FOR LIFE: Church Estate Almshouses in Richmond, which includes the charity’s Garden Room, providing a communal space for residents | IMAGE CREDIT: Chantal Richards, The Richmond Charities

The cost-of-living impact on The Richmond Charities

The impact of the cost-of-living crisis on the charity has been stark. Ames-Lewis explained:

“The cost of energy is the biggest issue for us, which is why we’ve spent the last two years putting as much insulation into properties as we could. We gave a grant of £250 to every single resident earlier this year which cost us about £40,000. We may need to do that again if the winter is very harsh.”

A charity’s success is defined by its links to the community and Ames-Lewis highlighted the success of the charity’s advertising. She said:

“We work very closely with other organisations throughout the borough: Age UKCitizens AdviceRichmond Aid. There’s a myriad of voluntary organisations and they work with us and refer to us. But I think what’s really important now is that Richmond Council recognises that it’s not just the number of units of housing you need in any borough, it’s the range, it’s the variety.”

How local government supports vulnerable older people

How effectively does Richmond Council work with voluntary organisations? Piers Allen is a Liberal Democrat councillor for West Twickenham and Chair of the Adult Social Services, Health and Housing Committee.  Allen said:

“It looks likely that even with the aids the government has given, there are going to be lots of people worried about putting on their heating at home. We’re trying to work with charity sectors to find places in every part of the borough that could become warm hubs, so that’s working with churches, with the voluntary sector, with existing community boards.”

Allen also reported how the council assists charities through the Community Independent Living Services (CILS) fund, which different charities receive for their work. Yet housing availability remains a challenge. This is exacerbated by the council not owning its own housing stock, which is controlled by Richmond Housing Partnership. Allen said:

“Richmond Housing Partnership has our old council house stock and when there is housing available, we have certain rights to nominate individuals on the housing list. I think there are some issues that we need to work with them and understand in terms of how they’re helping to put in better insulation and reduce the energy costs for tenants. It’s also in terms of actually going back to the older housing stock and trying to work with their tenants and put in measures that reduce energy costs.”

Improving home insulation

The front of Hickley's Almshouses in Richmond owned by the Richmond Charities, which show a bench, lawn and lots of flowers outside the housing.
A BUILDING OF HISTORY: Hickey’s Almshouses in Richmond contains The Chapel of St Francis of Assisi | IMAGE CREDIT: Chantal Richards, The Richmond Charities

The importance of secure home insulation is a recurring theme. Rachel Monaghan is the Programme Manager for Homes at the Centre for Ageing Better, a national charitable organisation ensuring all citizens enjoy a better later life. Their research showed 80% of the homes in 50 years time have already been built, requiring necessary insulation and improvement.  Monaghan said:

“In terms of homes, we know that there are just too many homes in our country that are in a really poor condition. ​​And we’ve done some analysis and understood that people aged 60 and over – both couples and people who live on their own – are most likely to be living in homes that are the least energy efficient. So of course, they’re going to be trying to heat their homes and a lot of that is going to be going out through leaky windows and up the chimney. There’s always a lot of focus on new homes and it is very easy to forget about the huge majority of homes are already there and if we don’t improve those homes they’re going to deteriorate. 

It’s also probably important to say that without improving our homes to make them more energy efficient, we’re never going to reach the government’s net zero target.”

The Centre for Ageing Better endorses a national retrofitting programme to improve energy efficiency. 

Making houses age-appropriate 

The support The Richmond Charities offers to older people needs to be reflected across the country. Professor Les Mayhew is head of Global Research at the International Longevity Centre UK, a global think tank promoting lifelong individual wellbeing. He argued a key component of wellbeing is age appropriate housing. Mayhew said:

The front of Houblon's Almshouses in Richmond owned by the Richmond Charities, showing a bench, lawn and flowers with plant pots outside the housing.
HELPING FOR CENTURIES: Houblon’s Almshouses in Richmond were founded in 1758 and are the charity’s oldest almshouses still standing | IMAGE CREDIT: Chantal Richards, The Richmond Charities

“People now recognise older people’s housing: they need access to care, they need on-site wardens who will look after their interests, they need amenities, they need places to socialise.

The energy efficiency of the UK’s housing stock is inadequate. I think there’s an underlying issue which is the construction of housing and existing housing stock in this country, which is very poor from a thermal efficiency point of view.

Most houses should be in thermal efficiency category A but a lot of the private housing stock is going to be C, D or even E which means that lots of these houses are going to suffer from cold spells in winter, damp, all sorts of problems.”

Campaigners for more housing generally advocate building new properties for first time buyers. Mayhew, however, says building more retirement homes will benefit all age groups. He added:

“I certainly think not enough retirement housing is being built at the moment. If more retirement housing was built, it would actually ease the impact on first-time buyers, who are being shut out of the market.”

Given The Richmond Charities’ huge success, how could the charity move to the next stage? Ames-Lewis said removing red tape for improving buildings would help.  She said:

“The planning hurdles that planning departments in all councils put in the way is quite restrictive. We’re about to – hopefully next year – start building on a very small block of just five new almshouses on a site we already own but I’ve already had to spend about £50,000 with all the surveys the planning authorities make us go through.”

All four interviewees said strong communication between the state, private and voluntary sectors was important, to ensure they were able to work together cohesively and support housing older vulnerable people. Ames-Lewis added:

“We’re all working for the same aim.”

Featured image credit: Noah Keate
web link: Richmond charity helping vulnerable older people into secure housing (swlondoner.co.uk)


posted 18 October 2022


P&G: 17.10.22

News summary of the latest Policy and Governance legislation that could impact and/or requires action from our member charities, with links to further information where applicable.

Government introduces Energy Prices Bill

The Government has introduced the Bill which puts into law the support offered to tackle high energy bills. The bill highlights how those without a domestic electricity meter, including those on heat networks, will be supported. This includes:

  • The Energy Bills Support Scheme Alternative Fund to deliver the £400 energy bills rebate to these individuals via local authorities.
  • A £100 additional payment for domestic heat network customers.
  • Legislation that will require landlords and heat network operators to pass benefits on to tenants via the Energy Bill Relief Scheme

Further details on The Energy Bills Support Scheme Alternative Fund are yet to be announced. Full details can be found here.

update: Link to further details from the government website: https://www.gov.uk/guidance/energy-bill-relief-scheme-help-for-businesses-and-other-non-domestic-customers

Almshouse Association Meets with DLUHC

The Association recently met with representatives of the Department for Levelling Up, Housing and Communities. At the meeting we raised concerns from our members regarding the proposed amendments to Social Housing Regulations as well as the ongoing consultation on a rent cap, both of which would impact almshouse charities who are also Registered Providers of Social Housing. The department has assured us that there are no direct threats to almshouses within the new regulations and that the charitable status of almshouses will be protected.

The Association will continue to monitor progress of the regulations for any further developments.

Social Housing Decarbonisation Fund Opens for Bids

The Social Housing Decarbonisation Fund has opened for bids to help decarbonise social homes across the country. The Almshouse Association was successful recently in achieving access for all almshouse charities to the scheme which closes on 18th November 2022.

Almshouse charities looking to access the fund will likely need to become part of a consortium as there is a requirement to retrofit a minimum of 100 dwellings. The Association is looking to help members with this process for future bid windows.

Full information can be found here.

Association attends Conservative Party Conference

The Association attended this year’s conference for the Conservative Party to promote the almshouse movement with government ministers and beyond.

Though disappointed that housing did not appear to play a significant role at the conference, with little time allotted to discuss housing policy as part of the main agenda, we were able to attend some fringe events and speak to a number of stakeholders who are keen to work with us and support our members. Signs would seem to suggest that the new administration may not be as interested in genuinely affordable housing as it is in growth.


RECORD OF PREVIOUS 2021/22 Policy and Governance updates:

posted 17 October 2022; updated 24 November 22